Eric Bates | Page 4

Mr Bates has always been a great service manager for me. Knowing what is going on with my vehicle and letting me know. Thanks. Knowing what is going on with my vehicle and letting me know. Thanks. More

by cjdaniel09 Verified Customer Verified Customer

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Seemingly efficient with service. Greatly appreciate loaner for the day while work was being done. Greatly appreciate loaner for the day while work was being done. More

by dajskent Verified Customer Verified Customer

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Eric and the fleet manager are always extremely professional. They are the only reason why I keep coming back. professional. They are the only reason why I keep coming back. More

by xxjuggernaut73xx Verified Customer Verified Customer

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The dealership was friendly and clean. They kept me updated on where my truck was in its service. They kept me updated on where my truck was in its service. More

by robin Verified Customer Verified Customer

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Always had good service at Alpine and Eric Bates has been our Service writer and has always been great. Very much appreciate him! our Service writer and has always been great. Very much appreciate him! More

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Great service. I appreciate the professionalism and prompt service I received. My service provider ensured all my questions were answered. I appreciate the professionalism and prompt service I received. My service provider ensured all my questions were answered. More

by leroy.hinton1 Verified Customer Verified Customer

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I’m not a heavy review guy when it comes to service because I recognize people are human and they make mistakes. However when it comes to integrity and honesty that’s where I draw the line with my inco because I recognize people are human and they make mistakes. However when it comes to integrity and honesty that’s where I draw the line with my income. I dropped off my truck for service and made clear on the phone when scheduling that “it is either the fuel or air filter that needs replacing the code on the dash is the one to replace.” I then also said this in person to the gentlemen when I dropped off the truck in person. He told his service advisor Eric bates that I never said it was one filter or the other. I would have been fine with a man, saying he made a mistake and forgot to relay that message to the team, I am not okay with him being dishonest about it. I have bought 180k worth of trucks from this company and will not be returning for business since they bill you for services you don’t need or did not ask for. Be careful they don’t charge you for more than you need here. I’ll be taking my hard earned money to a different shop. GM responded to my review but has not replied to my email or reached out. More

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Erik was great to work with. Great service. The work was completed on time and was very thorough. Great service. The work was completed on time and was very thorough. More

by Billy C Verified Customer Verified Customer

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The service department was friendly and helpful will definitely have my truck serviced again by alpine definitely have my truck serviced again by alpine More

by lawrencemadrid088 Verified Customer Verified Customer

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Quick service. Wait area is clean. Great customer service. Discount are on their website. Thxs Wait area is clean. Great customer service. Discount are on their website. Thxs More

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