Eric Bukhari | Page 3

BUYER BEWARE! !!This dealership sold my husband and I a used vehicle that was unsafe to be on the road. Within 10 days, it was in the shop with a brake caliper that !!This dealership sold my husband and I a used vehicle that was unsafe to be on the road. Within 10 days, it was in the shop with a brake caliper that was locked, eating up the brake pad, ruining the rotor and so rusted it was breaking apart. The mechanic said that if it had been driven even 20 more miles, his brakes would have failed as my husband drove the beltway. My husband didn't feel it during the test drive because they had just put new brake pads on, which only took 10 days to tear them into shreds. We called the dealership and spoke to a manager named Anthony. He said he would have the general manager call us back and see what could be done for us. We have not heard a word. When I call back, I am put into voicemail or told everyone is in a meeting. In addition, there are leaks in the rear axle seals and the check engine light just came on. We paid a fair price for what we thought based on their quality inspection and testimony was a decent vehicle but couldn't be more unsatisfied with the vehicle or the dealership who has failed us miserably. More

by mcphatter2018 Verified Customer Verified Customer

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Amazing service and considerate team. Definitely a great buying experience. Thank you for all the assistance! Definitely a great buying experience. Thank you for all the assistance! More

by lee.b.jess Verified Customer Verified Customer

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Eric was great, so was the whole sales team! They made the process very straightforward They made the process very straightforward More

by jaime97-eduardo Verified Customer Verified Customer

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I have bought three Subaru’s from this dealership and the service has always been great. Shout out to Meredith! service has always been great. Shout out to Meredith! More

by LHOOVER474 Verified Customer Verified Customer

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We bought are second car from not only from this dealership, but also from Erik. He has been very accommodating throughout the entire process. dealership, but also from Erik. He has been very accommodating throughout the entire process. More

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I had a great buying experience and I would definitely come back for another car! come back for another car! More

by james.c.rambo Verified Customer Verified Customer

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Very nice and helpful staff. I was in and out in no time and all questions were answered with phone numbers to call if I needed more help. I was in and out in no time and all questions were answered with phone numbers to call if I needed more help. More

by ja.padberg Verified Customer Verified Customer

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Eric was very helpful in showing me around my new car and was informative help was informative help More

by overholt6794 Verified Customer Verified Customer

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Very welcoming and accommodating. Low pressure environment. Eric and Ibrahim were great to work with. Would shop there again. Low pressure environment. Eric and Ibrahim were great to work with. Would shop there again. More

by azran.marc Verified Customer Verified Customer

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Dealership is ill equipped to manage electronic transactions for those purchasing a vehicle remotely. They also exhibit scattered and poor communication amongst staff members, a lack of informatio transactions for those purchasing a vehicle remotely. They also exhibit scattered and poor communication amongst staff members, a lack of information sharing regarding extra fees that were incurred during transactions, a lack of information regarding the financing process, and overall a lack of customer service and empathy for active duty military members relocating and purchasing a vehicle from them. More

by bgabriel04 Verified Customer Verified Customer

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