Eric Carroll
Eric Carroll at Bondy's Nissan

Eric Carroll | Page 24

Service Advisor

Bondy's Nissan

3693 W Main St
Dothan, AL 36305

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Eric Carroll

August 23, 2023

Dealership Rating
Employee Rating

The service was excellent, and the service manager was friendly and helpful. Everything was timely More

by BSMINTON48
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Bondy's Nissan responded

Thank you for taking the time to leave us a 5 star review! We are so happy that we were able to provide you with an excellent service visit! We hope to be of service to you again in the future. -Brittany Matin, Owner Loyalty Manager

August 22, 2023

Dealership Rating
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These folks have done solid, accurate work on my Nissan products for early 15 years! They treat us with respect and have earned our trust, and that’s enough for us! More

by CANGSCHRAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Bondy's Nissan responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to share your experience with everyone! We are so happy to have been able to work with you for 15 years and look forward to many more! -Brittany Martin, Owner Loyalty Manager

August 21, 2023

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I've never had a bad experience with Bondys Nissan. Always friendly and professional service!! More

by BARBARARAY1213
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Martin, Corey Blalock

Aug 30, 2023

Bondy's Nissan responded

Thank you for taking the time to leave this awesome review! We enjoy sharing a review like this with the team! We're looking forward to your next visit with us! -Brittany Martin, Owner Loyalty Manager

August 21, 2023

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Professional Personable Reliable and always takes care of my automobiles. I wouldn’t go anywhere else. More

by LWIMES9375
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Shelley, Corey Blalock

Aug 28, 2023

Bondy's Nissan responded

Thank you for taking the time to leave a review! We're happy we could give you a 5 star visit and get your vehicle serviced! We look forward to seeing you on your next service visit! -Brittany Martin, Owner Loyalty Manager

August 19, 2023

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The staff were very helpful, friendly, and treated me with fast stress free service. My only complaint was that they wanted me to replace my entire radio for a problem I fixed in five minutes at my house More

by Sam Garrett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Bondy's Nissan responded

Thank you for taking the time to leave us a review. We hate that we were unable to earn 5 stars. We diagnosed the vehicle based off a technical bulletin from Chevrolet. We are happy that you were able to get it working though. We definitely look forward to working with you in the future! -Brittany Martin, Owner Loyalty Manager

August 18, 2023

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One trip to the dealership and work completed! Professional, courteous, and timely service. The problem was accurately diagnosed and repaired. More

by GDREW247
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 22, 2023

Bondy's Nissan responded

Thank you so much for taking the time to leave us a review! We are so happy we were able to get your issue fixed and back on the road! If there is anything else we can do for you before your next visit please reach out! -Brittany Martin, Owner Loyalty Manager

August 17, 2023

Dealership Rating
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Great customer service. Very friendly. Excited about making sure each customer has a place to sit and wait for their vehicle to be completed. I love bringing my vehicle to B More

by LOVEHASME2
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2023

Bondy's Nissan responded

Thank you so much for taking the time to leave us such an awesome review! We're happy to hear you had such a positive experience with our team! We look forward to taking care of our customers and getting them back on the road! We look forward to working with you on your next visit! Thank you again! -Brittany Martin, Owner Loyalty Manager

August 16, 2023

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Top notch service and professional service representatives. Each interaction with Bondy’s Nissan is a pleasure. More

by MRBREAZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Shelley, Corey Blalock

Aug 22, 2023

Bondy's Nissan responded

Thank you so much for this awesome review! We look forward to sharing this with our team! If there is anything we can do before your next visit feel free to reach out! -Brittany Martin, Owner Loyalty Manager

August 14, 2023

Dealership Rating
Employee Rating

EDIT: I upgraded rating to four stars due to dealership reaching out to me and being reminded the extended warranty has a deductible. The service experience was fine, wait time was ok, but I don't under More

by HAWKDRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Guillory

Aug 18, 2023

Bondy's Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We cannot be sure on your specific situation but usually a repair around $40 is under the deductible for the extended warranty. If the extended warranty company denied the claim we would have to reach out to them for an explanation on the denial. We are happy to look further into this if you would like to reach out to your advisor! If there is anything we can do to assist you feel free to reach out. -Brittany Martin, Owner Loyalty Manager

August 14, 2023

Dealership Rating
Employee Rating

Exceptional service from arrival to departure. Gracious, kind, considerate, knowledgeable, respectful, efficient and very helpful. More

by BREN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Bondy's Nissan responded

Thank you so much for this amazing review! Your kind words mean so much to us! We look forwarrd to sharing this with the team! If there is anything we can do for you before your next visit feel free to reach out! -Brittany Martin, Owner Loyalty Manager

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