Eric Danford | Page 26

Purchase experience I recently purchased a new Q5 and it was a great experience. This dealership has a large inventory allowing you to look at many different options, and I recently purchased a new Q5 and it was a great experience. This dealership has a large inventory allowing you to look at many different options, and the people are all great. I worked with Eric Danford—he is a genuine guy and was very helpful throughout the process. No pushy sales tactics. More

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Amazing experience I took my 2013 Q5 in for service and a new Q5 caught my eye. Eric made my impromptu purchase beyond easy. He educated me on the newer features that my I took my 2013 Q5 in for service and a new Q5 caught my eye. Eric made my impromptu purchase beyond easy. He educated me on the newer features that my current Q5 didn’t have and arranged delivery in less than 1 1/2 hours and that included getting the new Q5 detailed and Simonized. The whole process was stress free from working with Eric to finalizing the paperwork with Gene. The entire staff made everything happen quickly and efficiently to keep me on my time schedule. This is my 2nd purchase from this dealership and the customer service is always exceptional. More

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Professional, patient, thorough, and honest Although I didn't buy my car from Eric and although I purchased it several months ago, he was very efficient in arranging what I needed and patient in Although I didn't buy my car from Eric and although I purchased it several months ago, he was very efficient in arranging what I needed and patient in explaining the process. My work was completed in less time than I had been told it might be when I called service. Eric made sure I had everything I needed. And as an added bonus to great service, I found two twenties in my arm rest between the front seats. They must have been under my seats and when Daniel, the detailer, completed his work, he put the money in the arm rest. I had no idea the bills were in my car. Sorry I didn't realize this until I was a few miles away. Thanks to Eric and Daniel. More

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Fantastic customer service From the minute my husband and I walked in we were greeted with kindness and professionalism. The gentlemen who helped us in finding our new car wer From the minute my husband and I walked in we were greeted with kindness and professionalism. The gentlemen who helped us in finding our new car were nothing but amazing! Eric helped us for days in finding the vehicle that was just right for us and our family. Brad was so kind that when we brought our dog, he came with water and a leash for him, because I accidentally forgot ours. I can not express how great of an experience we had and will highly recommend this dealership as well as Eric to my friends and coworkers! More

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Eric is patient and respectful I met Eric 6 months before I purchased my new Audi. I was in the waiting room while the service department was performing a quick maintenance on the A I met Eric 6 months before I purchased my new Audi. I was in the waiting room while the service department was performing a quick maintenance on the Audi I enjoyed for many years. I could hear Eric meeting with prospective clients at his desk. I appreciated his calm demeanor, and ability to answer questions. I introduced myself, and left him my contact information. He checked in with me about once a month thereafter. He narrowed my search by asking me a series of questions, and he suggested specific vehicles by providing inventory numbers. I selected my vehicle online after reviewing my choices. We made an appointment to meet, and I drove in to buy my A4 S, with every option I wanted, and the exact color. The sales process was pleasant, gratifying, and memorable. I'm driving the nicest car I've owned in my life. More

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Audi Q5 Eric was instrumental in teaching me how to drive my beautiful Q5. He was very patient with me as I became overwhelmed with all the technology. He is Eric was instrumental in teaching me how to drive my beautiful Q5. He was very patient with me as I became overwhelmed with all the technology. He is a great instructor plus, he had a sense of humor. He made me feel at ease. More

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Great experience! This past Saturday, April 28th we picked up our daughter's new Audi Q5. Our salesperson, Eric Danford had been extremely patient with us for several w This past Saturday, April 28th we picked up our daughter's new Audi Q5. Our salesperson, Eric Danford had been extremely patient with us for several weeks as we tried to decide on the right car for our daughter. Thank you Eric and the Audi Cary staff for making her "surprise" a very special day. Thanks again Audi Cary. More

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Highly Recommend Eric I was treated fairly and with my best interest in mind. I never felt pressured. Eric helped me find the perfect car for my family. He also taught me I was treated fairly and with my best interest in mind. I never felt pressured. Eric helped me find the perfect car for my family. He also taught me all about the car as well. I believe he definitely goes above and beyond for his customers. Thanks again! More

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Excellent service Eric was very knowledgeable and nice. He helped me find the right car to fit my needs. I had a great experience and would recommend this dealership. Eric was very knowledgeable and nice. He helped me find the right car to fit my needs. I had a great experience and would recommend this dealership. More

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Above and beyond to get us the right car! Eric was outstanding. He was very patient in helping us determine which Audi would be the right next fit for us. We were looking for our 4th Audi and Eric was outstanding. He was very patient in helping us determine which Audi would be the right next fit for us. We were looking for our 4th Audi and wanted something different. Eric took us through several options including the opportunity to customer order a car. In the end we drove off with a car we are truly excited about. More

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