Eric Defalco
Eric Defalco at Tasca Ford of Cranston

Eric Defalco | Page 3

Service Advisor

Tasca Ford of Cranston

1300 Pontiac Ave
Cranston, RI 02920

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5.0
370 Reviews
5.0

370 Reviews

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370 Reviews of Eric Defalco

March 18, 2025

Dealership Rating
Employee Rating

Tasca and their service department, especially Jose, will give you the best experience when it comes to repairing your vehicle. I brought my Jeep in and had it back in less than 24 hours. Jose is ALWAYA my s More

by Chris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edward Nardolillo, Christopher Promades, Marissa Vedder, Jessica Vedder , Jose wasn’t listed under service. He definitely gets a 10

Mar 18, 2025

Tasca Ford of Cranston responded

Thank you for the kind words for Jose in our service department! We look forward to sharing your compliments with our team. Please don't hesitate to let us know if we can be of further assistance.

February 22, 2025

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Great experience getting my 2023 Bronco serviced. From entering the service garage, meeting my service provider.The waiting area was beautiful !! More

by ndfan3244
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Recommend Dealer
Yes
Feb 23, 2025

Tasca Ford of Cranston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 17, 2025

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I made an appointment for an oil change and tire rotation ! They were very speedy I didn’t have to wait to long ! Very happy about that! More

by Skypainter69
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Recommend Dealer
Yes
Feb 17, 2025

Tasca Ford of Cranston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 12, 2025

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Service department is excellent. Vehicle was ready before the time quoted, and was washed upon my arrival. More

by mark.lanoie
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Recommend Dealer
Yes
Feb 12, 2025

Tasca Ford of Cranston responded

Mark, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tasca Automotive Group.

January 31, 2025

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Brennan has always been very helpful, their service department is knowledgeable and does very clean work. More

by 2525mike
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Recommend Dealer
Yes

Other Employees Tagged: Brennan

Feb 02, 2025

Tasca Ford of Cranston responded

Thank you for taking the time to share your thoughts on working with Brennan and our team. We're glad to hear we delivered such a great experience!

November 08, 2024

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Tasca’s Customer Service is at a premium level. I have been so impressed from the sales team and the service team that expedited my concerns quickly! Thank you Sean Hayward and team! More

by Christieeleerob18
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Recommend Dealer
Yes
Nov 11, 2024

Tasca Ford of Cranston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Christie, please let us know.

July 12, 2024

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This dealership always puts the customer first in both Sales & Service. Their personal attention to detail during the process insures the customer is comfortable with the experience. Our Sales Consultant, More

by araa
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Mailloux, Peter Makhijani

Jul 12, 2024

Tasca Ford of Cranston responded

We are very happy to hear that Don and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2023

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Craig goes out of his way as does Ford to satisfy customers. He is an asset to Tasca Ford. Thank you again Eric More

by Pathusseyharris
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Recommend Dealer
Yes
Feb 08, 2023

Tasca Ford of Cranston responded

Pat, It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tasca Automotive Group!

March 21, 2022

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I have been dealing with Tasca since 2009. Very professional and thorough when servicing my vehicle. I just bought a car yesterday and can not say enough good things about Josephine Merolla. S More

by laur65
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Quality Of Work
Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Josephine M. Merolla , John Stone

Mar 21, 2022

laur65 responded

have been dealing with Tasca since 2009. Very professional and thorough when servicing my vehicle. I just bought a car yesterday and can not say enough good things about Josephine Merolla. She was pleasant and very knowledgeable. Even gave me a tutorial on how to sync my phone and other computer/car stuff. Josephine even called me the next day to see how I liked the car and if I had any questions. Top notch!! Very very pleased all the way around

December 08, 2021

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I have visited Tasca Automotive on several occasions and Eric has taken care of me in many of those occasions. I have alway been impressed with His efficiency and understanding of my issues. Job well done! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Stone

Dec 08, 2021

Tasca Ford of Cranston responded

Thank you for the kind words for our service department, Mike! We look forward to sharing your compliments with Eric and our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.