Eric Defalco | Page 33

Always a pleasant experience for sales and service. Eric in Service kept me updated while I was waiting for my vehicle to be serviced. Nice atmosphere and was able to work from the waiting room workstation in Service kept me updated while I was waiting for my vehicle to be serviced. Nice atmosphere and was able to work from the waiting room workstation desks. More

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we brought our 2006 ford fusion for winterization & eric met with us re other areas needing service now -we agreed-we were provided a ride home(service parts were to be ordered and would take more than a da met with us re other areas needing service now -we agreed-we were provided a ride home(service parts were to be ordered and would take more than a day to arrive-we were kept informed on progress-the car was ready as of thursday am hour-again we were provided a ride to tasca & promptly given prompt attention and breeakdown of all items on the invoice & savings!now we are all set & reeady state inspection in february!WELL DONE! More

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Called for appointment, nice and easy. Eric Defalco has been my Service Advisor for years. Always get taken care of. Never an up-sell or pressure to do any other work than what I ask for. Kept me in the lo been my Service Advisor for years. Always get taken care of. Never an up-sell or pressure to do any other work than what I ask for. Kept me in the loop throughout the day. Jeremy did the work, and I am very happy with everything. I highly recommend this Service Dept. to everyone, without hesitation. More

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I had an appointment that I made over the phone. I called in the morning to verify the time, and they couldn’t find my appointment. They told me I could come in anyway. It was just an oil change. W called in the morning to verify the time, and they couldn’t find my appointment. They told me I could come in anyway. It was just an oil change. When I arrived, I only waited for maybe a minute, and then was taken care of. More

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Was initially disappointed that my recall part wasn’t in for my scheduled appointment to replace it, otherwise very courteous and was able to utilize their shuttle each way since my wife had surgery and can for my scheduled appointment to replace it, otherwise very courteous and was able to utilize their shuttle each way since my wife had surgery and cannot drive.I was called the next day informed the part was in, rescheduled for next Monday, but I had to go out twice instead of once More

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The Covid problem has impacted all of us and doing business has changed quite a bit but I can say at Tasca Service you still make it a good experience. Of course comuncating is a little difficult talk business has changed quite a bit but I can say at Tasca Service you still make it a good experience. Of course comuncating is a little difficult talking through our masks and seeing each other's faces half hidden is a little strange. I met a new service Rep. and while I might not recognize him without the mask I will remember him for his attention to my concerns and his follow up. Eric represents Tasca in ways that are so important to your business and to making the Customer feel like your whole team cares. Paul Mac Donald More

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Éric made everything very easy, came in for a recall that needed to be done got the job done as soon as possible very friendly as well needed to be done got the job done as soon as possible very friendly as well More

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Our service needs went great. Our service representative, Eric DeFalco, was excellent, he kept us up to date with the repairs and when we added an additional item unto the repairs he handled it with out issu Eric DeFalco, was excellent, he kept us up to date with the repairs and when we added an additional item unto the repairs he handled it with out issue. We would be thrilled if all of our repair / service needs and the people who help us with them were so wonderful. Thanks again and I will reach out to Eric again when we need Tasca to help with our vehicles. More

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Made an appointment for an airbag recall then needed to add on to my appointment due to a check engine light and a low tire pressure. Worked with Eric to have my car checked out and found out I had some o add on to my appointment due to a check engine light and a low tire pressure. Worked with Eric to have my car checked out and found out I had some other things I need to get fixed as well as some overdue maintenance. Ended up getting 4 new hires as well. Eric kept in contact with me and asked every time if I needed a loaner vehicle. Will continue to bring my business to Tasca Cranston RI. More

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17000 MILE SERVICE Flexible to set up an appointment. Listened to my list of concerns, and fixed them. Kept me updated on the progress of the work. Good professionali Flexible to set up an appointment. Listened to my list of concerns, and fixed them. Kept me updated on the progress of the work. Good professionalism. More

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