Eric Defalco
Eric Defalco at Tasca Ford of Cranston

Eric Defalco | Page 5

Service Advisor

Tasca Ford of Cranston

1300 Pontiac Ave
Cranston, RI 02920

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5.0
370 Reviews
5.0

370 Reviews

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370 Reviews of Eric Defalco

June 03, 2021

Dealership Rating
Employee Rating

Very Very Satisfied, They will do what ever they can to make your visit as enjoyable, they bend over backwards to make you happy and SATISFIED More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Guinta

May 18, 2021

Dealership Rating
Employee Rating

Good guys in service. Eric DeFalco is great. Very Good guys in service. Eric DeFalco is great. Very helpful and friendly and he gets right to the issue and is always pleasant about it More

by Satisfied Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 04, 2021

Dealership Rating
Employee Rating

I've been a Tasca customer for many years with both service and sales and believe that their motto is spot on, "You Will Be Satisfied" More

by iron37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Nardolillo, Marissa Vedder, Jessica Vedder , Stephen D'Elena, Adam Stone, John Stone

March 04, 2021

Dealership Rating
Employee Rating

From the reception to the service writers, parts department personnel, all provide excellent service. I had the first appointment at 0700 hours. I arrived ten minutes early to find a few other custo More

by GCL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 28, 2021

Dealership Rating
Employee Rating

In spite of the pandemic, they were able to maintain a consistent schedule and keep appointments. Eric managed the work done on my car and kept me fully informed of the needed repairs and price. More

by JR
Recommend Dealer
Yes
Mar 01, 2021

Tasca Ford of Cranston responded

Thank you for taking the time to share your thoughts on working with Eric and our team. We're glad to hear they delivered such a great experience! Sincerely, The Tasca Family

February 20, 2021

Dealership Rating
Employee Rating

From making the appointment to picking up my car at night the treatment received was outstanding. Which is the norm at Tasca. Rated price a 5 but in that case going down is better than reaching higher More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2021

Tasca Ford of Cranston responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Automotive Group. Sincerely, The Tasca Family

January 09, 2021

Dealership Rating
Employee Rating

Eric was very professional and made sure that I was fully informed of everything that my car needed, and got the work done very promptly. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Tasca Ford of Cranston responded

Thank you for your business and this review. We're happy to hear Eric was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, The Tasca Family

December 28, 2020

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Employee Rating

never had a bad service appointment. polite ,knowledgeable .answered all my question Work done in a timely manner Eric was outstanding .Kept me up to date , when mechanic fgound aproblem More

by 2580dal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Tasca Ford of Cranston responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, The Tasca Family

December 22, 2020

Dealership Rating
Employee Rating

I was helped by Eric Defalco, who was incredibly friendly and attentive. Excellent service. And even though they were understaffed and the wait was long I never felt neglected. More

by wallace.e.samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Tasca Ford of Cranston responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Tasca Automotive Group, we look forward to having you as one of our valued customers for many more years to come! Sincerely, The Tasca Family

December 21, 2020

Dealership Rating
Employee Rating

Eric was good about keeping me updated throughout the service appointment and letting me know of any changes and how long things would take. I appreciated his thoroughness. More

by Maryann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 21, 2020

Tasca Ford of Cranston responded

Thank you, Maryann, so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, The Tasca Family

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