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Criswell Nissan
Germantown, MD
1,058 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 04, 2025
The entire staff was very courteous and professional.
Great Experience.Will definitely recommend this dealership
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by handaskh
Verified Customer
Verified Customer
Employees Worked With
October 01, 2025
Bryan and the dealer manager made all the process real
easy and comfortable for me as being a first time buyer, I would definitely recommend them anytime
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by Manuel Flores
Verified Customer
Verified Customer
October 01, 2025
Excellent service as always.
Easy fix for a warranty item once they identified the issue.
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by nickchrobak
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (111 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Home Delivery
- No Contact Transactions
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Home Test Drives
