Enrique Sotelo

It charged me a 3% fee for paying with a credit card and did not warn me, so I had no choice. UNACCEPTABLE AND POSSIBLY ILLEGAL. did not warn me, so I had no choice. UNACCEPTABLE AND POSSIBLY ILLEGAL. More

by AJF0 Verified Customer Verified Customer

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Enrique was very resourceful and extremely helpful He put all of his energy into getting the work completed...I was very happy after this meeting. put all of his energy into getting the work completed...I was very happy after this meeting. More

by butlercharlesv Verified Customer Verified Customer

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Excellent customer service. Well vested in what they do. Very appreciative of their service. Thank you. Well vested in what they do. Very appreciative of their service. Thank you. More

by tonytandoh Verified Customer Verified Customer

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They very professional, Mr. Enrique is very kind and good sale person. I have a good experience purchase my car, Mr Enrique always be kind, nice and very professional with every Enrique is very kind and good sale person. I have a good experience purchase my car, Mr Enrique always be kind, nice and very professional with everything I ask him about the car. More

by giolpz0919 Verified Customer Verified Customer

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Criswell provided a great quick experience for me when I was in a time crunch! Enrique Sotelo provided superior customer service, was on his game and made sure to walk me through every step of the process. was in a time crunch! Enrique Sotelo provided superior customer service, was on his game and made sure to walk me through every step of the process. Enrique's customer service was a huge factor in me purchasing from this dealership! More

by Coach Ty Verified Customer Verified Customer

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Crisswell Nissan provided my best experience in car buying ever. The staff was friendly and knowledgeable. Enrique, the sales consultant, explained all the features of my vehicle in detail and answered buying ever. The staff was friendly and knowledgeable. Enrique, the sales consultant, explained all the features of my vehicle in detail and answered any questions I had. It was truly a pleasant experience. More

by rbrunner12801 Verified Customer Verified Customer

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Friendly and attentive staff - all the portions of purchasing a car were done in a timely manner. purchasing a car were done in a timely manner. More

by SS Verified Customer Verified Customer

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We are a Criswell Nissan family - we previously purchased two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase of our recent car, we worked with Elizabeth who was outstanding. Elizabeth's knowledge, expertise, and enthusiasm are evident. She knew every aspect of the car, and I believe she went above and beyond to ensure that I had all the information I needed to make an informed decision. Her exceptional customer service made me feel like a valued repeat customer, and she reached out to me on a couple of occasions after the purchase to ensure I knew how everything worked and that I was happy with the purchase. While Elizabeth was with another customer when I returned a couple of days later with some questions, her colleagues Enrique and Wayne were extremely enthusiastic and helpful to answer my questions in her place. When it came time to hand me off to Rubin the Sales Manager, I felt Rubin did a good job explaining the different deals and options for financing the car. He ensured there would be no surprises when I was handed off to sign the financing paperwork. Bottom line is I am very grateful for the team effort and very happy with my purchase. More

by Troy Verified Customer Verified Customer

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Very professional on how he explains things and negotiates. Great salesman for sure. Easy to work with. negotiates. Great salesman for sure. Easy to work with. More

by ronaldtwalker Verified Customer Verified Customer

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The worst experience ever ! The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to address the condescending Tone I was spoke to in by the service advisor. More

by NICOLEPCHASE Verified Customer Verified Customer

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