Dealership Experience
10 yrs, 7 mos
86 Reviews
Write a Review86 Reviews of Eric Federico
March 29, 2025
My Slrea person Eric is the best I would recommend him 24/7 a year 24/7 a year More
Other Employees Tagged: Michelle Redmon
March 09, 2025
Anthony, Eric, and Jordy provided exceptional service during my Mach-E lease. Fair trade-in, thorough explanation of features, and efficient paperwork. Great dealership! during my Mach-E lease. Fair trade-in, thorough explanation of features, and efficient paperwork. Great dealership! More
Other Employees Tagged: Anthony Rotella , Jordy Sepulveda
March 02, 2025
Quick, easy, very responsible on all my pre visit questions This is one of multiple vehicles I have already purchased from the dealer questions This is one of multiple vehicles I have already purchased from the dealer More
Other Employees Tagged: Justin Wainwright , Jordy Sepulveda
February 23, 2025
Eric and Jaime were super helpful, flexible, and honest. I truly appreciate the ease of working with Wayne Ford and the helpfulness of the team to ensure I was in the vehicle I wanted! I will definitely con I truly appreciate the ease of working with Wayne Ford and the helpfulness of the team to ensure I was in the vehicle I wanted! I will definitely continue to go to Wayne Ford for my vehicle needs! More
Other Employees Tagged: Jaime Concepcion, Anthony Rotella
February 17, 2025
Eric and Jaime are the BEST in all 50 states! They made the impossible, POSSIBLE and they delivered world class customer service throughout the whole deal. I’m in my new Bronco Outerbanks thanks They made the impossible, POSSIBLE and they delivered world class customer service throughout the whole deal. I’m in my new Bronco Outerbanks thanks to the hard work and dedication from these two gentlemen! Wayne Ford is where I’ll be sending all my friends and family! More
Other Employees Tagged: Jaime Concepcion
February 09, 2025
Fabulous customer service through and through from start to finish. They always make sure the customer finds exactly what they are looking for!! to finish. They always make sure the customer finds exactly what they are looking for!! More
Other Employees Tagged: Scott Van Peenen , Jordy Sepulveda
February 09, 2025
Eric Federico helped me find the perfect bronco when I was shopping with him. He took the time to explain the features of the vehicle to me. Very professional and I would shop here again. was shopping with him. He took the time to explain the features of the vehicle to me. Very professional and I would shop here again. More
Other Employees Tagged: Jaime Concepcion
January 31, 2025
The guys were very responsive. What they said they were gonna do, I felt that they worked hard on making it happen and did just so. I've already recommended wayne ford to a friend. What they said they were gonna do, I felt that they worked hard on making it happen and did just so. I've already recommended wayne ford to a friend. Thanks. More
Other Employees Tagged: Scott Van Peenen , Jordy Sepulveda, Jonathan.
January 26, 2025
Bought a blue CPO mustang for 40k. Tires were dry rotted, struts were blown, brakes were worn under 50 percent. Clutch failed 3 weeks after purchase. Even though the car is under warra Tires were dry rotted, struts were blown, brakes were worn under 50 percent. Clutch failed 3 weeks after purchase. Even though the car is under warranty and I purchased the premium warranty, ford will not cover the repair because either Wayne ford or the previous owner already replaced the clutch with some autozone clutch (which is insane for a 25k mile vehicle). This car was abused, they knew about it, they did everything in their power to hide it. Now I need to either pay all American ford 4600 plus tax to do the clutch, or do it myself with a performance clutch for around 2500 in parts. They would not let me test drive the vehicle on the street, because it was “stick”. They knew, they wanted to maximize profit. As if 1/25/25 a whole packet of all the evidence was sent to nj consumer affairs Passaic county. We will see what happens, but as of today 1/26/25 I am into the vehicle for 5400 dollars out of pocket for repairs. Stay far away from Wayne ford, unless you want an undriveable car, and have the sales manager, Anthony tell you “I’m busy I have customers” after you spent 40k there. I cannot drive this point far enough home…STAY AWAY More
Other Employees Tagged: Anthony Rotella , Jordy Sepulveda
January 13, 2025
I went to Wayne Ford knowing exactly what I wanted & what color Escape I wanted. Eric Federico approached me as I walked in and directed me to the vehicle I wanted to purchase. He made my experience at Wayne color Escape I wanted. Eric Federico approached me as I walked in and directed me to the vehicle I wanted to purchase. He made my experience at Wayne Ford delightful. Paperwork went smoothly & before I knew it, I was driving away in my new Ford Escape. AD. More
Other Employees Tagged: Jaime Concepcion, Anthony Rotella
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