Eric Fernandez Cervantes | Page 14

Will recommend to friends for a new Mazda, and myself for a second car in the future. a second car in the future. More

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Eric was very good in his explanation and patient in answering all our doubts. It was really helpful working with him. answering all our doubts. It was really helpful working with him. More

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My experience at Mazda of EG was great. Eric was easy to work with and diligent about finding the car/model I was looking for. He took time to answer my questions, checked in with me freque Eric was easy to work with and diligent about finding the car/model I was looking for. He took time to answer my questions, checked in with me frequently regarding updates with the vehicle and made sure I felt comfortable with my purchase. He sent me videos of the vehicle ahead of my pick up date as well. Also, thank you to the team for accommodating additional assistance in the finance department on a busy weekend. I would definitely shop here again. More

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Eric was very helpful. He went above and beyond to get me through the leasing process and settled into my new vehicle. He went above and beyond to get me through the leasing process and settled into my new vehicle. More

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Eric was very accommodating and helpful. He approached my family and I when we were just browsing and made sure we stayed hydrated in the heat without putting any pressure on us. I made man He approached my family and I when we were just browsing and made sure we stayed hydrated in the heat without putting any pressure on us. I made many requests in the process of buying and Eric did his best to accommodate each one. I love the Mazda product and having a salesperson like Eric ensures that I’ll keep coming back. More

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Eric was very patient and answered all of my questions and concerns. He was also easy to talk to, like a mutual friend. No salesperson panache or long-winded upselling. But still able to provide any de and concerns. He was also easy to talk to, like a mutual friend. No salesperson panache or long-winded upselling. But still able to provide any detailed information that I needed, and professional. The dealership itself was great. IDK if all Mazda dealerships are like this but it's a very easy and relaxed experience. No pressure. And no bogus fees to haggle with. I really appreciate that. More

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Was able to set up a deal through Eric completely remote. I found the vehicle I wanted online- inquired- got more info - drove ~100 miles and had a no nonsense, very pleasant experience on site. Eric was h I found the vehicle I wanted online- inquired- got more info - drove ~100 miles and had a no nonsense, very pleasant experience on site. Eric was helpful and pleasant to work with. I would recommend 100% He worked to get a good price on the vehicle I wanted. He investigated financing to beat my pre-approval and was upfront when the dealership didn’t have a better option. He assisted with my trade in appraisal remotely and maintained the same value on site. I’ll be looking here again the next time I’m in the market for another vehicle. More

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Eric was very friendly, helpful, and straightforward. Communication was always great, and there was no nonsense of any kind. It was a pleasure doing business with him! Communication was always great, and there was no nonsense of any kind. It was a pleasure doing business with him! More

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Eric was very helpful in walking me through the process. He was efficient and considerate. He went a long way to help me find better insurance for my new car and I really appreciate him for that. It’s clear He was efficient and considerate. He went a long way to help me find better insurance for my new car and I really appreciate him for that. It’s clear that he puts the customer first and has a genuine attitude, which is often rare when it comes to sales. Thanks Eric! More

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Sales staff are wonderful. The service department has been hit and miss as far as taking care of the customer. I'd prefer not to have to convince them that a warranty item is a The service department has been hit and miss as far as taking care of the customer. I'd prefer not to have to convince them that a warranty item is a warranty item. More

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