Eric Fernandez Cervantes | Page 14
Internet Sales Manager (Hablo español)
Mazda of Elk Grove
8588 Laguna Grove Dr.
Elk Grove, CA 95757
Dealership Experience
5 yrs, 3 mos
Industry Experience
6 yrs, 6 mos
Languages Spoken
English
Spanish
415 Reviews
Write a Review415 Reviews of Eric Fernandez Cervantes
May 31, 2024
Was able to set up a deal through Eric completely remote. I found the vehicle I wanted online- inquired- got more info - drove ~100 miles and had a no nonsense, very pleasant experience on site. Eric was h I found the vehicle I wanted online- inquired- got more info - drove ~100 miles and had a no nonsense, very pleasant experience on site. Eric was helpful and pleasant to work with. I would recommend 100% He worked to get a good price on the vehicle I wanted. He investigated financing to beat my pre-approval and was upfront when the dealership didn’t have a better option. He assisted with my trade in appraisal remotely and maintained the same value on site. I’ll be looking here again the next time I’m in the market for another vehicle. More
Other Employees Tagged: Maha Nijem
May 30, 2024
Eric was very friendly, helpful, and straightforward. Communication was always great, and there was no nonsense of any kind. It was a pleasure doing business with him! Communication was always great, and there was no nonsense of any kind. It was a pleasure doing business with him! More
Other Employees Tagged: Shay Briggs , David Bayan
May 30, 2024
Eric was very helpful in walking me through the process. He was efficient and considerate. He went a long way to help me find better insurance for my new car and I really appreciate him for that. It’s clear He was efficient and considerate. He went a long way to help me find better insurance for my new car and I really appreciate him for that. It’s clear that he puts the customer first and has a genuine attitude, which is often rare when it comes to sales. Thanks Eric! More
Other Employees Tagged: David Bayan
May 29, 2024
Sales staff are wonderful. The service department has been hit and miss as far as taking care of the customer. I'd prefer not to have to convince them that a warranty item is a The service department has been hit and miss as far as taking care of the customer. I'd prefer not to have to convince them that a warranty item is a warranty item. More
Other Employees Tagged: Christian Gonzalez
May 27, 2024
Eric was just amazing, he was patient with us. He was understanding and knew exactly what he was talking about. Always asking if we needed any refreshments and snacks. Very attentive and knowledge He was understanding and knew exactly what he was talking about. Always asking if we needed any refreshments and snacks. Very attentive and knowledgeable employee. I will be recommending him to my friends and family! More
May 27, 2024
Eric was great! Not once did he pressure us into a sale. He made sure we were happy and chose the right vehicle for us. Amazing customer service from Eric and his t Not once did he pressure us into a sale. He made sure we were happy and chose the right vehicle for us. Amazing customer service from Eric and his team at Mazda. For being the last ones in the dealership that night… the whole team was so accommodating and welcoming. I’d recommended Eric to anyone shopping for a Mazda! More
May 18, 2024
The car buying process was very easy. Eric was very helpful through the whole thing. I had a little trouble on my part with the paperwork but Eric and the team were able to help me find a Eric was very helpful through the whole thing. I had a little trouble on my part with the paperwork but Eric and the team were able to help me find a solution. More

