Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 25

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.9
421 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

421 Reviews

Write a Review

421 Reviews of Eric Fernandez Cervantes

February 07, 2023

Dealership Rating
Employee Rating

Eric was exceptional to work with. Very attentive, friendly and welcoming. We went in for just a test drive but his service was so great we ended up trading out car in and purchased a More

by Jennifer Ngo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2023

Mazda of Elk Grove responded

Jennifer, Thank you for sharing your 5-star review with us! We are so happy to hear that Eric was able to give you such exceptional service and was able to help you. We are so glad to hear that you were able to experience just how pressure-free and easy the car buying process can be. We truly appreciate you and your business with us!

February 02, 2023

Dealership Rating
Employee Rating

Easy to communicate, gives best options, taking their time to explain and answer customer questions. More

by Rexell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2023

Mazda of Elk Grove responded

Thank you for taking the time to share your 5-star review with us! We are so happy to hear that you had such a positive experience working with us. It's so important to communicate well and give our clients the best service. We look forward to a long-lasting relationship!

February 02, 2023

Dealership Rating
Employee Rating

Working with Eric what is a very pleasant experience. He was knowledgeable as well as easy to deal with. At no time did I feel I was being pressured and that made for a good experience. More

by morallyslopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Schacher

Feb 02, 2023

Mazda of Elk Grove responded

Thank you for sharing your 5-star review with us! We are so happy that Eric was able to help you and give you such great service. It's so important to us to make sure we give our clients the best service. We truly value you and your business with us and wish you many happy miles!

January 29, 2023

Dealership Rating
Employee Rating

Jon was really helpful in allowing us to get the car we have always been looking for. Would have anybody I know work with him. More

by Ethan
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Jan 30, 2023

Mazda of Elk Grove responded

Ethan, Thank you for sharing your 5-star review with us! We are so happy to hear that Jon was able to help you get into the car you've been wanting. We truly value you and your business with us and look forward to seeing you in a couple months for your included first oil change!

January 24, 2023

Dealership Rating
Employee Rating

Eric was extremely helpful and professional through the entire car buying process. He provided us multiple options for our budget. We never felt pressured and he was able to answer all of our questions. More

by mnh_916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2023

Mazda of Elk Grove responded

Thank you for sharing your 5-star review! We are so happy to hear that Eric was able to help you though the entire car buying process. The car buying process can be stressful but we are so glad that you were able to see how pressure-free it can be. We look forward to a long-lasting relationship!

January 21, 2023

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Employee Rating

Thank you Eric for your care and professionalism in taking care of my son with his first vehicle purchase. Five star service More

by red
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd

Jan 23, 2023

Mazda of Elk Grove responded

Thank you for sharing your 5-star review. We are so happy that Eric was able to help you and give you such great service. We truly appreciate you and your business with us. Happy motoring!

January 17, 2023

Dealership Rating
Employee Rating

Eric gave excellent customer service! He listened to us and what we were looking for. Not once was he pressuring us or trying to convince us to decide on anything we didn’t want. He reall More

by candacepeters24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2023

Mazda of Elk Grove responded

Thank you for sharing your 5-star review with us. We are so glad that Eric was able to give you such excellent customer service and that you had such a great car buying experience with us. We love working hard to give all our clients the best service and deals. We look forward to a long-lasting relationship!

January 14, 2023

Dealership Rating
Employee Rating

My experience with Elk Grove Mazda was excellent. Everyone I came in contact with was very friendly. Eric and Jon were very professional and answered all my questions took the time to explain everyth More

by j.sabido
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, Taylor Schacher

Jan 16, 2023

Mazda of Elk Grove responded

Thank you for sharing your 5-star review with us. We are so glad that you had such a great experience working with both Eric and Jon and that they were able to answer all of your questions. We just love working hard to give all our clients the best service. We truly value you and your business with us. Wishing you many happy miles!

January 13, 2023

Dealership Rating
Employee Rating

Eric made my experience very easy, for it being my first time buying a brand new car. He was very thorough about everything and answered any questions I had. He made the process very easy and fast. Still af More

by Anamunoz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Mazda of Elk Grove responded

Ana, Thank you for taking the time to share your 5-star review with us. We are so happy that Eric was able to help you and answer all of your questions. We truly appreciate you and your business with us. Wishing you many happy miles!

January 13, 2023

Dealership Rating
Employee Rating

Eric was very friendly and easy to work with. This was my first time buying a car in the US, and he made the process simple, straightforward and quick. Thanks Eric. More

by Lokesh Allamki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Schacher

Jan 16, 2023

Mazda of Elk Grove responded

Lokesh, Thank you so much for sharing your 5-star review. We are so glad to hear that Eric was able to help you. The car buying process can be long and stressful, but we are so happy you were able to see just how simple and quick it can be. We look forward to seeing you in a couple of months for your included first oil change!

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