Eric Fernandez Cervantes | Page 6

Dealership was clean, inviting, had clean bathrooms and had free complimentary drinks, a pleasant experience. had free complimentary drinks, a pleasant experience. More

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Great customer service, I was able to take my time to make a right decision for myself and strike a good deal same day on the phone. make a right decision for myself and strike a good deal same day on the phone. More

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I’m very happy with the service I received at Mazda in Elk Grove. Eric was very profesional and helpful, answering all the questions I had making my vehicle purchase go smoothly. I’m so happy with my Elk Grove. Eric was very profesional and helpful, answering all the questions I had making my vehicle purchase go smoothly. I’m so happy with my purchase and would gladly recommend Erick for his exceptional customer service. More

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Great salesman, not pushy or rushing taking his time to explain everything, gave us peace of mind explain everything, gave us peace of mind More

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Eric’s customer service was top-notch—friendly, professional, and zero pressure. He took the time to answer all my questions and helped me find what I was looking for. All the staff at Mazda of Elk professional, and zero pressure. He took the time to answer all my questions and helped me find what I was looking for. All the staff at Mazda of Elk Grove was friendly, and professional. More

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Eric was fantastic. We hit a couple of little bumps (normal stuff, not Eric or Mazdas fault) but Eric helped resolve them and it all worked out great. Kim in finance was We hit a couple of little bumps (normal stuff, not Eric or Mazdas fault) but Eric helped resolve them and it all worked out great. Kim in finance was wonderful as well. She had answers for all my questions and made the financial process smooth and easy. Everyone I dealt with was very knowledgeable and helpful, overall great experience. Oh yeah, and I love the car too! More

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I recently purchased a car and had an outstanding experience thanks to my salesman Eric Fernandez Cervantes. From the moment I arrived, he was incredibly helpful, patient, and professional. He took t experience thanks to my salesman Eric Fernandez Cervantes. From the moment I arrived, he was incredibly helpful, patient, and professional. He took the time to answer all of my questions thoroughly, never made me feel rushed, and ensured I felt completely comfortable throughout the entire process. What I appreciated most was that he gave me the space and time I needed to make a well-informed decision, without any pressure. His knowledge, honesty, and calm demeanor made what can often be a stressful experience feel smooth and positive. I’m very happy with my purchase and grateful for the excellent customer service I received.I highly recommend working with Eric if you're in the market for a car! More

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I had a great experience at Mazda Of Elk Grove. Eric F. was so helpful in assisting me with teaching me all about the Miata, and Ovais made the purchasing experience informative and easy. Thank y Eric F. was so helpful in assisting me with teaching me all about the Miata, and Ovais made the purchasing experience informative and easy. Thank you for making this purchase positive and memorable! More

by missyj Verified Customer Verified Customer

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The were great, worked with me on the price and made the purchase process quick and easy purchase process quick and easy More

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I purchased the 2025 new Mazda CX 50 Hybrid from Mazda of Elk Grove. Eric Fernandez, the dealership Internet Sales Manager, was super helpful from the minute I walked into his office. He answered all my ques Elk Grove. Eric Fernandez, the dealership Internet Sales Manager, was super helpful from the minute I walked into his office. He answered all my questions and provided information about exclusive deals and offers that will make Mazda ownership more affordable. Eric helped me to locate the exact vehicle I was looking for! He also went over the MyMazda app setting with me and all the functionality of my new Mazda. I was pleasantly surprised of the ‘no pressure’ car buying experience with Eric. He is very professional, pleasant and attentive. I love my new Mazda! Thank you, Eric! More

by Ms N Verified Customer Verified Customer

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