Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 6

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
415 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

415 Reviews

Write a Review

415 Reviews of Eric Fernandez Cervantes

October 24, 2025

Dealership Rating
Employee Rating

Excellent customer service by Eric! He was professional, friendly and knowledgeable. He made the buying experience easy. More

by Lynlist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2025

Mazda of Elk Grove responded

Thank you for sharing your positive experience with Eric. We are so happy to hear he made your car buying experience simple.

October 21, 2025

Dealership Rating
Employee Rating

Eric was great to deal with and listens to customer needs. He made the car buying experience easy, and simplified the process. I would definitely work with Eric again in the future. Thanks Michael More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Gonzalez

Oct 23, 2025

Mazda of Elk Grove responded

Michael, Thank you for the 5-star review! We are so glad Eric was such a pleasure to work with. We appreciate your business and wish you many happy miles ahead!

October 21, 2025

Dealership Rating
Employee Rating

Very cooperative and helpful. Their patience helped decision making an easy process. They even allowed me to go home and bring the pink slip of the trade in car More

by Sohail Nawaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ovais Mughal , Jarell Boyd

Oct 23, 2025

Mazda of Elk Grove responded

Sohail, Thank you for the 5-star review! We are so glad we could be so helpful during your visit. We appreciate your business and wish you many happy miles ahead!

October 03, 2025

Dealership Rating
Employee Rating

Eric was very patient and not pushy with the entire process! I would highly recommend! More

by Janeych1022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ovais Mughal

Oct 06, 2025

Mazda of Elk Grove responded

Thank you for the 5-star review! We're so glad to hear that Eric was a pleasure to work with. We appreciate your business and look forward to a long-lasting relationship!

October 01, 2025

Dealership Rating
Employee Rating

They were very patient with me. I needed to replace a car that was totaled in an accident, and needed to decide what was my best option, and best price point. More

by B_GRAYBILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Gonzalez

Oct 02, 2025

Mazda of Elk Grove responded

Thank you for sharing your experience with us. We’re so sorry to hear about your accident, but we’re glad our team was able to be patient and supportive while helping you find the right vehicle at the best price point. Your comfort and confidence in your decision are very important to us, and we’re grateful you chose us to assist during such a challenging time. We wish you many happy miles ahead!

September 25, 2025

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Employee Rating

Eric Fernandez helped me when I got my Mazda, he made my husband and I feel comfortable, he also did my buying process easy and fast. More

by katherine pacas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2025

Mazda of Elk Grove responded

Katherine, Thank you for sharing your experience! We’re so happy to hear that Eric made the process easy and comfortable for you and your husband. We’ll be sure to pass along your kind words to him. Congratulations on your new Mazda, and welcome to the Mazda of Elk Grove family!

September 25, 2025

Dealership Rating
Employee Rating

Dealership was clean, inviting, had clean bathrooms and had free complimentary drinks, a pleasant experience. More

by giovannyfelix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs

Sep 26, 2025

Mazda of Elk Grove responded

Thank you for your kind words! We’re so glad to hear you enjoyed your visit and found the dealership clean and inviting. It’s great to know the complimentary drinks and amenities helped make your experience a pleasant one. We look forward to welcoming you back again soon!

September 24, 2025

Dealership Rating
Employee Rating

Great customer service, I was able to take my time to make a right decision for myself and strike a good deal same day on the phone. More

by Cp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarell Boyd

Sep 25, 2025

Mazda of Elk Grove responded

Thank you for taking the time to share your experience! We are so glad your experience with us was a great one. We appreciate your business & wish you many happy miles ahead!

September 22, 2025

Dealership Rating
Employee Rating

I’m very happy with the service I received at Mazda in Elk Grove. Eric was very profesional and helpful, answering all the questions I had making my vehicle purchase go smoothly. I’m so happy with my More

by Elsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Mazda of Elk Grove responded

Elsa, Thank you for your kind words and for choosing Mazda of Elk Grove! We're so glad to hear that Eric made a lasting impression. Your satisfaction means a lot to us, and we truly appreciate your recommendation. We look forward to a long-lasting relationship!

September 18, 2025

Dealership Rating
Employee Rating

Great salesman, not pushy or rushing taking his time to explain everything, gave us peace of mind More

by brianlujan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ovais Mughal

Sep 19, 2025

Mazda of Elk Grove responded

Thank you so much for your kind feedback! We're glad to hear that your experience was stress-free and that our salesperson took the time to explain everything without pressure. Providing clarity and peace of mind is exactly what we aim for. We appreciate your trust and look forward to serving you again in the future!

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