Eric Finnefrock
Eric Finnefrock at Vision Hyundai Henrietta Rochester

Eric Finnefrock

Sales Consultant

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

Contact Me
5.0
22 Reviews

Languages Spoken

English English

5.0

22 Reviews

Write a Review

22 Reviews of Eric Finnefrock

October 13, 2025

Dealership Rating
Employee Rating

El vendedor y la atención muy excelente todo muy rápido y todas las dudas fueron resueltas muy rápido. More

by alexisbetadiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Matt Chevier, Quoc H., John Nagle , Adner Vicente Rodriguez

October 07, 2025

Dealership Rating
Employee Rating

It was great. Everyone was so nice and helpful. I love my car. Thank you More

by KimSzczepaniak
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 07, 2025

Dealership Rating
Employee Rating

Fast service provided. Problem not yet identified due to no Check Engine Light. Issue remains under observation. More

by famrod
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yadiel Martinez , Sean Richardson

Oct 08, 2025

famrod responded

Visited Vision Hyundai Henrietta Rochester on 10/06/2025. Appointment scheduled by Sean Richardson Service Manager to follow up on a very difficult to identify problem due to the facts that the Check Engine Light has not detected an increase in the amount of engine oil above recommended levels. I want to provide some background information in base of my own observations… I have meticulously inspected my car tires, the engine oil and all fluid levels every two weeks since day one. I check the engine oil around 10 to 15 minutes after the engine reach operating temperature, I also have check the oil 10 to 15 minutes after a long run and even with the engine cold and have noticed that the oil level keep raising above the factory recommended full level mark. However I may be doing something wrong because when I notice that the oil level is over what I believe is the full line mark, after the service is performed the service reports reads that the oil level is normal. Sean put a plan in place to monitor this problem to be able to determine if the engine oil level remains at or above the factory recommended full level mark after 1,000 miles. The service technician marked the drain plug, the oil filter and lock the dipstick to ensure no “oil is getting into the engine”. Excellent idea! However it is my perception and I could be wrong, that the engine management logic or something else could be the problem. I want to thank Sean Richardson for his excellent level of service and professional support. Sean walked the extra mile to help and to look forward to find a solution. I do understand that without a check engine code it is very difficult to troubleshoot unless a campaign or an update becomes available. Joe.

October 02, 2025

Dealership Rating
Employee Rating

They set me up with a desk so I could get work done while waiting. Top notch service. More

by josephseaver1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon at service desk

Oct 02, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 01, 2025

Dealership Rating
Employee Rating

No pressure. Very Personal and strait forward negotiations. Very pleased with the Eric and management team. More

by MDSINDON0
Recommend Dealer
Yes

Other Employees Tagged: Eric Finnefrock

Oct 02, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 03, 2025

Dealership Rating
Employee Rating

The salesman and the support staff were so helpful and aware of our needs. They dealt with us in a very professional manner. More

by JEANNEHPROCTOR
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M Trevino

Sep 05, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 01, 2025

Dealership Rating
Employee Rating

It was an easy car buying experience thanks to the team at Vision Hyundai Henrietta. More

by Rkautz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 10, 2025

Dealership Rating
Employee Rating

Vision on Henrietta Road is easy to deal with even though they are making renovations. From the moment I arrived they were pleasant and helpful. I was told my car would be ready in an hour and it WAS ! For t More

by PLILLY11250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Angela R., Matt Chevier, Alexandra S., Matthew Melino, John Nagle, Yadiel Martinez , I don’t remember Mike J or Quoc H. But I am sure they are great also!!!

Aug 12, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 01, 2025

Dealership Rating
Employee Rating

From the time I walked in the door everyone was friendly and ready to help me with the car buying process. It took a while to decide and everyone seemed to want me to be happy with my purchase. I got what More

by SGONZALE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela R., John Nagle , Dylan Buchiere

Aug 05, 2025

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 30, 2025

Dealership Rating
Employee Rating

For my fiancée’s birthday, we decided to stop in and test drive a specific used vehicle. Tres was our host for the evening. After a few brief questions pertaining to must haves, Tres found the perfect car fo More

by PATRICK JANUARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela R., John Nagle , Tres McGuire

Jul 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

1

Dealership Inventory (275 Vehicles)

new 2025 Hyundai TUCSON Hybrid car, priced at $36,155
2025 Hyundai TUCSON Hybrid
new
Ash Black exterior
Automatic
All-wheel Drive
new 2025 Hyundai Elantra car, priced at $23,300
2025 Hyundai Elantra
new
Amazon Gray exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Sonata Hybrid car, priced at $29,000
2025 Hyundai Sonata Hybrid
new
Aero Silver exterior
Automatic
Front-wheel Drive
used 2023 Honda Civic car, priced at $23,777
2023 Honda Civic
used
Boost Blue Pearl exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Santa Fe car, priced at $43,714
2025 Hyundai Santa Fe
new
Ecotronic Gray Matte exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $38,735
2026 Hyundai Santa Fe
new
Ecotronic Gray exterior
Automatic
All-wheel Drive