Eric Francke | Page 22

Very pleasant experience. Highly recommend this dealership! We were interested in buying a Sienna that was being sold here. I contacted Bob Hadges and he was keeping me updated on the status of the vehicle avai We were interested in buying a Sienna that was being sold here. I contacted Bob Hadges and he was keeping me updated on the status of the vehicle availability till the date we actually came for a test drive as we are 1 hr away from the dealership. Upon arrival, Bob introduced us to Sam Zaidan and we took a test drive. Sam was very courteous with no pressure selling tactics that you might encounter at other dealerships. Post test drive we got quotes on the trade in and there were negotiations began to arrive at a mutually accepted price. Sunny Ahuja came into the picture here and like Sam, was pleasent to deal with. We finalized at a price that worked for both of us. The closing of the deal was also very quick and pain free. Took close to 1 hr, which is great IMHO. I am very happy with everyone with whom we had interaction with. Each and everyone was courteous, professional and very pleasant to deal with. I would have no hesitation recommending them to family and friends! Thanks Sam, Sunny, Bob and Eric! More

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Great buying experience! I dealt mostly with Eric, the Great buying experience! I dealt with Eric, the internet manager via email before coming in and meeting Sam, my salesman. Eric was great, he 100% hon Great buying experience! I dealt with Eric, the internet manager via email before coming in and meeting Sam, my salesman. Eric was great, he 100% honest and easy to correspond with. Sam was awesome too! Sam was a no pressure type of guy, which I really enjoyed. He was knowledgeable about the Toyota Sienna and the great deal that Eric (the internet guy) offered was the great deal I got from Sam. Sam treated us like family and was very good with my kids. There was absolutely no playing around with numbers from anyone in the dealership and trust me, I met so much of their staff. I met so many because literally everyone that walked by, introduced themselves and stopped to chat. Brian, the finance guy was easy to deal with, went over all the financing options and warranties available but never pressured me into purchasing any of them. Dave, a manager chatted with myself and my family several times, even writing on my sales paperwork “every patient deserves a nurse”, when he found out I was an RN. This is a phrase that shows great support to nurses and was very appreciated. This is my third time buying a brand new Toyota but my first experience buy at Toyota of Braintree but trust me, it won’t be my last. We are enjoying our new Sienna! Thanks to everyone that made this experience awesome! More

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Great Experience.... Repeat Customer Edward Walsh was my initial phone contact and helped me set up my appointment to return my current lease and initiate my new lease. He greeted me whe Edward Walsh was my initial phone contact and helped me set up my appointment to return my current lease and initiate my new lease. He greeted me when I came into the dealership. I would like to thank Joe Lawlor for the great experience. He made me feel comfortable from the time I sat down. I have already recommended him to a family member. Eric Franke and Brian McGrath were also a part of this great team. I returned the next day for my sticker and Patrick Flaherty got me in and out in no time flat. They are all assets to your business. I was extremely happy walking out the door. More

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Repeat customer - will return in the future.. This is the second car I've purchased from Toyota of Braintree. Both times - positive experiences. I highly recommend this dealership if you are in t This is the second car I've purchased from Toyota of Braintree. Both times - positive experiences. I highly recommend this dealership if you are in the market for a Toyota. More

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Great experience finding a car with Kenny Kenny was so kind and patient with me while I was inquiring about a new vehicle. He is knowledgeable but not pushy and let’s you take control of the e Kenny was so kind and patient with me while I was inquiring about a new vehicle. He is knowledgeable but not pushy and let’s you take control of the experience . More

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POSITIVE CAR BUYING EXPERIENCE Carlos Alvarez my car salesman was very personable and easy to work with.He listened to what I wanted in a new car and made it happen.He made my car Carlos Alvarez my car salesman was very personable and easy to work with.He listened to what I wanted in a new car and made it happen.He made my car buying experience a pleasant one.I definitely will buy another car from him in the future and I will recommend him to friends and family . More

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I feel AVALONED😀 Hate car shopping. Shopped 5 Toyota dealers on line. Only T of Braintree followed my request on no calls, no texts - emails only. Only ‘real bottom li Hate car shopping. Shopped 5 Toyota dealers on line. Only T of Braintree followed my request on no calls, no texts - emails only. Only ‘real bottom line’ quote I received. Terrific price brought me in to meet Eric Franke. He TO’d me to Matthias Suarez in sales -who was terrific to deal with. Bought the ‘19 Avalon Touring. Got a Fair trade for my old 2002 Avalon.Toyota financing simple and clearly explained. We met and agreed on Tuesday - car delivered next day. I am SOLD on T of B! More

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buying car experience Carlos was great. He made sure to give me all the information that is needed on the car that is bought-went over different pricing for certain safety Carlos was great. He made sure to give me all the information that is needed on the car that is bought-went over different pricing for certain safety features that I wanted. he took his time to explain the car technology-he told me I can come back at any time if I have any questions. More

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Gerry was the man Great experience. I got a beautiful highlander for a great deal! Went very easy. Gerry was not pushy he gave me exactly what I asked for. I was shown Great experience. I got a beautiful highlander for a great deal! Went very easy. Gerry was not pushy he gave me exactly what I asked for. I was shown all of the options and we'll informed but to aggressively pressured like I have been by other dealers in the past. Gerry was not rushing me, knew what he was talking about, and had a great personality. He also went out of his way to help me figure out how to get my new car on the road and my old one off. Gerry was the man. Eric and Joey were also funny, personable and helpful! More

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Not Your Typical Dealership Experience! After doing some research on various new Toyota models, I decided to come to Toyota of Braintree, to look at a new Highlander. This part of the proces After doing some research on various new Toyota models, I decided to come to Toyota of Braintree, to look at a new Highlander. This part of the process was super easy. After walking in I was introduced to Carlos A. who was my salesperson. Carlos was very friendly throughout the entire process and took the time to go above and beyond describing the different features of the Highlander. With the help of the sales manager Carlos O., we came to a fair agreement on price fairly quickly. Arthur was my finance person and made the finance process just as quick and easy as the sales process. This was my 2nd purchase from this dealership and will definitely not be my last. Kudos to Toyota of Braintree for the quick and easy process in getting into a new Highlander! More

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