Eric Francke | Page 21
Internet Sales Manager
Tufankjian Toyota of Braintree
210 Union Street
Braintree, MA 02184
Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.
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Write a Review518 Reviews of Eric Francke
February 18, 2020
Another outstanding car buying experience at Tufankjian! This is the 3rd vehicle I purchased from this dealership. I always shop them last and wish I shopped them first as they always come though with the b This is the 3rd vehicle I purchased from this dealership. I always shop them last and wish I shopped them first as they always come though with the best customer service and best price. After a terrible experience at McGee Toyota in Hanover, I realized that I won’t be wasting my time in the future going elsewhere. Mike Toomey from internet sales was so professional and gave me an awesome deal via email. I was greeted by the handsome and incredibly intelligent Sam Leite who did a great job introducing me to my new car, a 2020 RAV4 Hybrid XLE. His knowledge of the vehicle was so impressive. He answered every single question I had with clear and easy to understand answers. Patrick Flaherty, a fellow yogi, made sure I had all the accessories I wanted on my new car. As soon as I saw his chakras bracelet and warm, welcoming smile, I got further confirmation that Tufankjian is THE dealer to do business with always. Finance manager Arthur Martel was joy to work with and so easy to talk to. Tufankjian, the third time was most definitely a charm! Thank you so much for taking all of the stress out of car buying and making it the fun, exciting experience that it should be. I LOVE YOU GUYS!!! Sending all my friends! Thank you! Dr. Diana Perry More
Other Employees Tagged: Arthur Martel, Mike Toomey , Kenny Tempro, Samuel Leite, Patrick Flaherty
February 09, 2020
The sales and finance staff were excellent and patient during my recent adventure in buying a new car! They coordinated together very well. Thanks for everything during my recent adventure in buying a new car! They coordinated together very well. Thanks for everything More
Other Employees Tagged: Harish "Sunny" Ahuja , Paula Cashman, Fausto Darocha
January 23, 2020
Excellent customer service, very welcoming and friendly Right as we walked into the door we were greeted by Benson. Benson was able to answer all of our questions and got right to work in making sure we got Right as we walked into the door we were greeted by Benson. Benson was able to answer all of our questions and got right to work in making sure we got what we wanted. No time was wasted during our visit. Someone was working on something for us while someone else was discussing things with us. Unlike a lot of other dealerships which can be very pushy and upset when you do not agree with them. I can say all 3 employees that my father and i worked with were very friendly, professional, and made the process very satisfying and comfortable. Double checking everything to ensure everything was accurate and guided us step by step on what needed to happen next. I would highly recommend going to this dealership just solely based on the customer service from these 3 employees. Thank You for everything! More
Other Employees Tagged: Harish "Sunny" Ahuja , Benson Onwuamaebu
January 16, 2020
Gerry Gorham made the process of buying a car much more smooth because of his genuinely pleasant demeanor. It was not his expertise in the car I was buying that impressed me (which was more than informativ smooth because of his genuinely pleasant demeanor. It was not his expertise in the car I was buying that impressed me (which was more than informative), but his affable personality that will have a lasting impression on me. Before my encounter with Gerry, I dealt with approximately 4 other car dealership salesmen (not Toyota) and I felt that every one of them was trying to fleece me. I would rather get a root canal than deal with a pushy salesman. As soon as I met Gerry, I felt at ease that I was not going to get swindled and and even enjoyed my time selecting my car. The bottom line is this: I presume that most car salesmen are experts in cars, but not all of them are able to genuinely connect to another human. His "laid back" and "non pushy" demeanor is what sealed the deal (along with the actual low monthly cost of a 2020 Camery). I strongly recommend Gerry Gorham as a Sales Associate at Braintree Toyota More
Other Employees Tagged: Joey Foy, Gerry Gorham
December 30, 2019
Such a great experience buying my new car here! Nick was great to work with - super knowledgeable and easy to talk to. The employees here clearly want to do everything they can to make their customers happy great to work with - super knowledgeable and easy to talk to. The employees here clearly want to do everything they can to make their customers happy (and they succeeded :))!! More
Other Employees Tagged: Nick Contreras
December 30, 2019
I bought my first car at this dealership. The people I worked with were very helpful and made this an easy and painless experience for me. worked with were very helpful and made this an easy and painless experience for me. More
Other Employees Tagged: Joey Foy, salam zaidan , Paula Cashman, Brian Mcgrath
December 30, 2019
I came in to toyota to get my car fixed, and when i found out that it could not be fixed. I went looking for a new one Same was amazing helping me get the best fit and price for me. Also the Brian and Eric d out that it could not be fixed. I went looking for a new one Same was amazing helping me get the best fit and price for me. Also the Brian and Eric did a great job helping me put it all together. Thank you guys you are and amazing group. Elizabeth P Foster. More
Other Employees Tagged: salam zaidan , Brian Mcgrath
December 29, 2019
I went looking for a used car and was greeted immediately. The salesmen gave me time to check out what was on the lot and go for a test drive without any pressure. I found the car I wanted for t immediately. The salesmen gave me time to check out what was on the lot and go for a test drive without any pressure. I found the car I wanted for the price I wanted and everyone worked to give me the best buying experience I have ever had at a dealership. More
Other Employees Tagged: Arthur Martel, salam zaidan , Bill Detellis
December 16, 2019
Quick Buying Experience Everyone I dealt with respected my time and efficiently responded, I was amazed that I was able to trade in my car and drive off in a new Camry in a s Everyone I dealt with respected my time and efficiently responded, I was amazed that I was able to trade in my car and drive off in a new Camry in a short afternoon. Best of all, there were no surprises. My Sales person, Sam Zaidan was helpful, fair and attentive.. More
Other Employees Tagged: Harish "Sunny" Ahuja, salam zaidan
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