Eric Francke | Page 21
Internet Sales Manager
Tufankjian Toyota of Braintree
210 Union Street
Braintree, MA 02184
Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.
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Write a Review516 Reviews of Eric Francke
January 23, 2020
Excellent customer service, very welcoming and friendly Right as we walked into the door we were greeted by Benson. Benson was able to answer all of our questions and got right to work in making sure we got Right as we walked into the door we were greeted by Benson. Benson was able to answer all of our questions and got right to work in making sure we got what we wanted. No time was wasted during our visit. Someone was working on something for us while someone else was discussing things with us. Unlike a lot of other dealerships which can be very pushy and upset when you do not agree with them. I can say all 3 employees that my father and i worked with were very friendly, professional, and made the process very satisfying and comfortable. Double checking everything to ensure everything was accurate and guided us step by step on what needed to happen next. I would highly recommend going to this dealership just solely based on the customer service from these 3 employees. Thank You for everything! More
Other Employees Tagged: Harish "Sunny" Ahuja , Benson Onwuamaebu
January 16, 2020
Gerry Gorham made the process of buying a car much more smooth because of his genuinely pleasant demeanor. It was not his expertise in the car I was buying that impressed me (which was more than informativ smooth because of his genuinely pleasant demeanor. It was not his expertise in the car I was buying that impressed me (which was more than informative), but his affable personality that will have a lasting impression on me. Before my encounter with Gerry, I dealt with approximately 4 other car dealership salesmen (not Toyota) and I felt that every one of them was trying to fleece me. I would rather get a root canal than deal with a pushy salesman. As soon as I met Gerry, I felt at ease that I was not going to get swindled and and even enjoyed my time selecting my car. The bottom line is this: I presume that most car salesmen are experts in cars, but not all of them are able to genuinely connect to another human. His "laid back" and "non pushy" demeanor is what sealed the deal (along with the actual low monthly cost of a 2020 Camery). I strongly recommend Gerry Gorham as a Sales Associate at Braintree Toyota More
Other Employees Tagged: Joey Foy, Gerry Gorham
December 30, 2019
Such a great experience buying my new car here! Nick was great to work with - super knowledgeable and easy to talk to. The employees here clearly want to do everything they can to make their customers happy great to work with - super knowledgeable and easy to talk to. The employees here clearly want to do everything they can to make their customers happy (and they succeeded :))!! More
Other Employees Tagged: Nick Contreras
December 30, 2019
I bought my first car at this dealership. The people I worked with were very helpful and made this an easy and painless experience for me. worked with were very helpful and made this an easy and painless experience for me. More
Other Employees Tagged: Joey Foy, salam zaidan , Paula Cashman, Brian Mcgrath
December 30, 2019
I came in to toyota to get my car fixed, and when i found out that it could not be fixed. I went looking for a new one Same was amazing helping me get the best fit and price for me. Also the Brian and Eric d out that it could not be fixed. I went looking for a new one Same was amazing helping me get the best fit and price for me. Also the Brian and Eric did a great job helping me put it all together. Thank you guys you are and amazing group. Elizabeth P Foster. More
Other Employees Tagged: salam zaidan , Brian Mcgrath
December 29, 2019
I went looking for a used car and was greeted immediately. The salesmen gave me time to check out what was on the lot and go for a test drive without any pressure. I found the car I wanted for t immediately. The salesmen gave me time to check out what was on the lot and go for a test drive without any pressure. I found the car I wanted for the price I wanted and everyone worked to give me the best buying experience I have ever had at a dealership. More
Other Employees Tagged: Arthur Martel, salam zaidan , Bill Detellis
December 16, 2019
Quick Buying Experience Everyone I dealt with respected my time and efficiently responded, I was amazed that I was able to trade in my car and drive off in a new Camry in a s Everyone I dealt with respected my time and efficiently responded, I was amazed that I was able to trade in my car and drive off in a new Camry in a short afternoon. Best of all, there were no surprises. My Sales person, Sam Zaidan was helpful, fair and attentive.. More
Other Employees Tagged: Harish "Sunny" Ahuja, salam zaidan
December 04, 2019
I contacted many dealerships in the area looking for the right price and experience. The team was patient, responsive, and thorough in person and over email. Highly recommend. right price and experience. The team was patient, responsive, and thorough in person and over email. Highly recommend. More
Other Employees Tagged: Joe Lawlor
November 28, 2019
Experience was great! Our salesman was Andy Chau and he was very friendly, patient and very knowledgeable. It was a pleasure doing business with him. The whole experience Our salesman was Andy Chau and he was very friendly, patient and very knowledgeable. It was a pleasure doing business with him. The whole experience with the team was great. More
Other Employees Tagged: Andy Chau, Phil
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