Eric Francke
Eric Francke at Tufankjian Toyota of Braintree

Eric Francke | Page 35

Internet Sales Manager

Tufankjian Toyota of Braintree

210 Union Street
Braintree, MA 02184

Contact Me
5.0
516 Reviews

Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.

5.0

516 Reviews

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516 Reviews of Eric Francke

November 02, 2016

Dealership Rating
Employee Rating

Amazing, helpful, and cheerful service! George, Arthur, Eric and Joey took care of my entire family as if we were their own. They made sure I was completely happy with my purchase and did ev More

by ayyyhaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Foy

October 28, 2016

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Toyota of Braintree always exceeds our expectations! Once again we were back for another vehicle! Our family has purchased multiple vehicles from this Family in the past few years. I say family because t More

by FrancysAraujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Ortega , Bob Keough, Mark McElroy, Claudia melgarejo, Don Richmond, Angel Tirado

October 21, 2016

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AWESOME experience!! I had never bought a car EVER from a dealership; I had always bought used. As soon as I walked in, I was greeted with so many smiles and friendly peo More

by Lori Ormston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel , Kenny Tempro, Angel Tirado, Gerry Gorham, Kenny Tempro

October 21, 2016

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Amazing Car buying Experience- DavidJ At first I visited another Toyota dealer in North Attleboro, MA but was not impressed with their shady sales gimmicks then I was referred to this deal More

by DavidJ
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel, Carlos Ortega , Henry Mei

September 15, 2016

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Great experience all around I just traded in a Sequoia for a Highlander and drove all the way from Duxbury to Braintree in order to make my purchase at Tufankjian Braintree again More

by KBWehner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Fehringer, Brian Mcgrath

September 15, 2016

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Super Rad! Joey and everyone I met at Toyota Braintree went above and beyond with their services. They were so personal and extremely knowledgable. This was my f More

by Olivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Foy , Bob Keough, Kenny Tempro

August 12, 2016

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Fantastic Experience with George Dealing with George was so easy not to mention entertaining! He is an honest salesmen who really cares about his clients. His side kick Walace Langam More

by aharby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arthur Martel, Joey Foy , Walace Langame, George Saeth

August 05, 2016

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Stay away from this dealer and repair shop I live in Braintree for more than a decade now. Just want to support local business I bought my new car and do regular repair locally. My wife loves More

by Shukui Guan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Peter Khang

Nov 13, 2017

Tufankjian Toyota of Braintree responded

There is typically at diagnostic fee at any dealership. We promptly refunded the money, since you said that you didn't know there would be a fee.

Aug 06, 2016

Shukui Guan responded

You should not charge diagnosis fee which was not mentioned at all beforehand. I have already complained at BBB.

Aug 06, 2016

Tufankjian Toyota of Braintree responded

Hi Shukui, I am Eric Francke, one of the people you identified in your review. We are sorry that you had a trying experience with your situation on your Tundra yesterday that was in for service. Rest assured, Peter, the service writer, intended just to help by not unnecessarily replacing the part that not actually the part that was leaking. We appreciate that you service your Prius and Tundra with us, When you bring your truck elsewhere, they will likely tell you what Peter told you... that there is a leak from a source other than the part you purchased. We would like to work this out. Feel free to call me. 781-848-9300 Thank you. Eric Francke Toyota of Braintree

August 02, 2016

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Employee Rating

A truly delightful car buying experience. It was a pleasure to buy a car from MR Tony Gribaudo..A very knowledgeable gentleman any questions I had, were very promptly answered.Eric was very More

by khera amarjit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Gribaudo, Don Richmond

July 18, 2016

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Employee Rating

good job done Jordon Fehringer , did a great job, very easy to do business, also the back up staff, eric setting up 2 maintenance program, and Don in finance office More

by zaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Fehringer, Don Richmond

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