Eric Francke | Page 43
Internet Sales Manager
Tufankjian Toyota of Braintree
210 Union Street
Braintree, MA 02184
Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.
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Write a Review516 Reviews of Eric Francke
February 28, 2014
Unlike many other car purchase experiences over the years, it is an absolute pleasure to write a review for "Sunny" Ahuja at Tufankjian Toyota of Braintree. From the minute I was introduced to Sunny years, it is an absolute pleasure to write a review for "Sunny" Ahuja at Tufankjian Toyota of Braintree. From the minute I was introduced to Sunny, he immediately put me at ease and I was treated fairly and with the utmost of respect. He listened with his ears and not his mouth while educating me as to the varied and comprehensive details of my purchase with clarity and honesty. He knows Toyotas very well and his confidence in the operations and details of purchasing a new car is comendable. From quickly arriving at a fair sales price, inroduction to financing, dealing with the insurance company, service preparation and ensuring the car was in top shape for delivery, Sunny was highly responsive and attentive to my requests. In short, Sunny is a professional bright spot in an often dark industry. I believe I've made a friend and highly recommend him and Toyota of Braintreet without reservation. Bruce Wynne More
Other Employees Tagged: Harish "Sunny" Ahuja
February 26, 2014
Starting and ending with Sunny, the experience of dealing with Tufankjian Toyota Scion of Braintree was terrific, 5 stars all the way!!! Sunny was knowledgeable about the products, courteous throughout and with Tufankjian Toyota Scion of Braintree was terrific, 5 stars all the way!!! Sunny was knowledgeable about the products, courteous throughout and a pleasure to work with. John Celesk handled the finance side of things and was patient and answered all of our questions. Eric puts the "Care" in Customer Care Specialist and Kenny made sure that things kept moving. Overall, I'd recommend Tufankjian Toyota Scion of Braintree to anyone that is looking to get treated like you're buying the highest priced car on the lot, even when you're actually buying a terrific low mileage 5 year old Corolla. Keep up to good work, guys!!! More
Other Employees Tagged: Harish "Sunny" Ahuja , John Celesk, Kenny Tempro
February 12, 2014
From the minute I walked in until the minute I left, I was a priority. Everyone was friendly, professional and made me feel comfortable. I will return. I highly recommend the team of individuals who ass was a priority. Everyone was friendly, professional and made me feel comfortable. I will return. I highly recommend the team of individuals who assisted in my Prius Purchase. More
Other Employees Tagged: Bob Hadges , Mark McElroy, Matt Smith, Mark McElroy and Bob Hadges
January 19, 2014
I had an incredible experience buying my certified pre-owned Camry at Toyota of Braintree yesterday. After being shafted at Expressway Toyota I called up Braintree and Eric too great care of us. He ma pre-owned Camry at Toyota of Braintree yesterday. After being shafted at Expressway Toyota I called up Braintree and Eric too great care of us. He matched us with Tony who showed us the perfect car and got us the best price. My mom and I were starving so Rubens and Arthur A. picked us up a sandwich on their lunch break to hold us over while we were there. And as it turned out John, my finance manager, is a friend of mine from college. I went to two mother dealerships first, I wish I has know how awesome Toyota of Braintree was first. I got exactly the car I wanted and I felt like my family was taking care of me. I love what you do for me Toyota! Thanks Guys! More
Other Employees Tagged: Rubens bourguignon, John Celesk, Tony Depina
December 21, 2013
Went the extra mile and did it with a smile. Very helpful and professional, took care of everything quickly and made the experience as smooth as possible. and professional, took care of everything quickly and made the experience as smooth as possible. More
Other Employees Tagged: Gail Nelson, Angel Morales, Gail Anderson, Aaron (from service?)
December 21, 2013
We came to Tufankjjian as our 2010 Corolla lease was We came to Tufankjjian as our 2010 Corolla lease was expiring. Hoping to get a deal we could afford, we arrived and were greeted by Eric, the frie We came to Tufankjjian as our 2010 Corolla lease was expiring. Hoping to get a deal we could afford, we arrived and were greeted by Eric, the friendly internet manager - very easy going and a pleasure to talk to. He introduced us to Rubens, a very gracious and knowledgeable associate who showed us the cars and worked with us. Knowing our credit wasn't the best, we made our offer hoping for a way to get it done. Rubens got us very close however it was still a bit tight. Enter Bob Keough, the sales manager. He asked a few questions and came up with a creative solution - our Toyota Lease in trade. We didn't know it could be done. But Bob did - and he was able to put together a great deal for us that really saved us money. No other dealer had the know-how nor spent the effort that Bob Keough did for us. Well, we could only get there late friday afternoon to sign the papers - the least desirable time to work late - and it looked like the chances were slim for completion that day... To our amazement, the team pulled together to contact the insurance company, present & sign our papers, and run all registry papers through in the nick of time so that we had our plates to drive away that night! Wow! Needless to say, we're very impressed with their helpfulness and willingness to find creative ways to win our business. We salute this dealership and all the gracious people who work there. We highly recommend this dealer for any make or model. Thank you Wallace, Rubens, & Ed - you did go the extra mile. More
Other Employees Tagged: Rubens bourguignon, Walace Langame, Ed Keough
December 13, 2013
My last lease I had ended and because of my experience being so positive. When Sunny notified me that, my lease is about to end. I was more than happy to come in to discuss my options. He took the time to being so positive. When Sunny notified me that, my lease is about to end. I was more than happy to come in to discuss my options. He took the time to make sure I got what I wanted at a price I could afford. The team Sunny hooked up with were fabulous. Sunny is considerate of my finances, If Sunny was not my agent, It would be difficult for me to trust and make any decision comfortably with any new agent. Thanks to Kevin to consider my financial situation, He kept me in my budget and make me feel comfortable in better car I was driving. I appreciated all the help I received. More
Other Employees Tagged: Harish "Sunny" Ahuja, Arthur Martel , Kevin Chicoine
December 07, 2013
I had a great experience buying my new car at this dealership. Everyone I worked with was very friendly. Sunny, Bob and Eric all stayed late to help me get my new car as soon as possible. Which was dealership. Everyone I worked with was very friendly. Sunny, Bob and Eric all stayed late to help me get my new car as soon as possible. Which was great since I was getting the new car because my old one was broken down and no longer working. Sunny even cam in on his day off the next day to help me complete my purchase. I recommend this dealership without hesitation More
Other Employees Tagged: Bob Hadges, Harish "Sunny" Ahuja
November 20, 2013
As a first time buyer of a vehicle, my experience was very simplified, and made easy for me throughout the processing. Even with my family members who were already car owners, they said that the staff we very simplified, and made easy for me throughout the processing. Even with my family members who were already car owners, they said that the staff were exemplary and among some of the finest they have ever had the pleasure of dealing with. Erwin our seller, not only approached us before we even needed to inquire about the purchase of a vehicle, but he also made the process of selecting a suitable vehicle for our needs very easy. His friendliness made it very easy to talk to him and he was also very personable and down to earth, characteristics that make it enjoyable to return and see him again. Erwin also took the initiative in asking ahead of time before the pick-up for additional services to be performed on the car, so that upon arrival, everything would be taken care of. That is planning and time management at its best. His associate, Bob was very clear cut and definitive in explaining the different aspects of the financial process that left very few questions unanswered. Bob was also a friendly associate and his attitude made getting through the dull and long process much more tolerable. Although met with briefly, Eric also did a good job in setting a future appointment and going over the details of the process. His attitude follows suit with his associates in terms of excellence. Overall, the experience was very much enjoyable, and less taxing than it would've normally been for most buyers at other dealerships. The employees are exemplary in their trade, and the service they offer is outstanding. I would personally like to thank them for their hard work and make note that they should be commended as such. More
Other Employees Tagged: Bob Hadges , Erwin Amboy
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