Eric Francke | Page 42
Internet Sales Manager
Toyota of Braintree
210 Union Street
Braintree, MA 02184
Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.
Read more422 Reviews
Write a Review422 Reviews of Eric Francke
June 22, 2011
We needed a replacement for my wife's 2004 Camry that was We needed a replacement for my wife's 2004 Camry that was totalled after being hit from behind while stopped in traffic. I tried Ira Toyota of Milf We needed a replacement for my wife's 2004 Camry that was totalled after being hit from behind while stopped in traffic. I tried Ira Toyota of Milford, but the sales manager was not interested in being upfront with prices, even though I have purchased 2 cars from them. Being extremely frustrated with Ira Toyota, I went online and typed Massachusetts Toyota Dealer Ratings into Google. Up comes Tufankjian Toyota Scion of Braintree, at the top of the list. I went to their website, found exactly the model, with the correct color,and the low miles(under 9k!). I hit the button for more info, and was connected with Toyota Web-guy, Eric Franke. He e-mailed me all the facts and figures concerning the car. What a pleasure! No B.S. like at Ira. I scheduled a test drive the next day. I connected with Steve Lavanchy, a really great, no pressure sales guy. After driving the car, I decided to purchase on the spot. Steve took care of everything and my wife and kids are now driving in a 2010 Rav4 that is virtually brand new. I really can't say enough about how great the experience with Tufankjian Toyota was. I have found a new favorite dealership! More
Other Employees Tagged: Steve Lavanchy, Steve Lavanchy, Eric Franke
June 20, 2011
Sales person very helpful, pleasant, follow-up regarding car has been outstanding. If we have any questions or problems feel free to contact him. I would purchase another car from him and recommend others car has been outstanding. If we have any questions or problems feel free to contact him. I would purchase another car from him and recommend others to go to him. More
Other Employees Tagged: Bob Wilfand, Bob Wilfand
June 18, 2011
Our experience start to finish was superb. Everyone we worked with was professional, friendly and genuine. We never felt sold or pushed. We just worked as a team to find the best car and the best financia worked with was professional, friendly and genuine. We never felt sold or pushed. We just worked as a team to find the best car and the best financial deal. Benson was an incredible salesman; balanced the customer's needs with closing the deal for Toyota brilliantly. It was a pleasure to give him our business, and to write this review. Walace made the entire purchase and sale process hassle-free, pleasant and we knew we were in 100% competent hands. Jeff was our initial online contact who was so incredibley pleasant, helpful and genuine that he was the reason we decided to drive all the way to this dealership for our car purchase. A wonderful experience all-around. Unlike any other car buying experience I have had. More
Other Employees Tagged: Walace Langame, Benson Onwuamaebu, Benson, Walace and Jeff
June 17, 2011
I RECOMMEND THIS DEALERSHIP IS EXCELLENT CUSTOMER SERVICES AND ALSO GOOD PRICE OVER ALL EXPERIENCE IS ALSO EXELLENT AND ALLSO QUALITY OF WORK IS CLEAR AND PRECISE. SERVICES AND ALSO GOOD PRICE OVER ALL EXPERIENCE IS ALSO EXELLENT AND ALLSO QUALITY OF WORK IS CLEAR AND PRECISE. More
Other Employees Tagged: Eduardo Vivas, eduardo vivas
May 17, 2011
This was an easy purchasing experience, the salesperson was helpful, friendly and able to answer any questions. The service and lease department was efficient. I would recommend this dealership to all. was helpful, friendly and able to answer any questions. The service and lease department was efficient. I would recommend this dealership to all. I also service my car here and have bee completely satisfied. Thank you More
Other Employees Tagged: Frank ?
April 29, 2011
We will definitely return to this dealership because everyone there was professional, friendly, and prompt. We worked out a great price at another dealership and Mike worked with us to give us a better everyone there was professional, friendly, and prompt. We worked out a great price at another dealership and Mike worked with us to give us a better price for the same exact make and model. The purchasing process was very comfortable and convenient. More
Other Employees Tagged: Michael Shanks
March 13, 2011
I was extremely impressed with everyone at this dealership. I was very happy with the price, the great financing rate, and the fact that they gave me a very good deal for my trade-in. In addition, dealership. I was very happy with the price, the great financing rate, and the fact that they gave me a very good deal for my trade-in. In addition, I really have to single out Bob Wilfand my salesman who really spent a great deal of time with me answering all of my questions, and explaining every single feature of my new Highlander in great detail. I have to say I think this is what really sets Tufankjian Toyota apart from other dealerships is their willingness to really spend true quality time with each and every single customer in a no pressure environment. Toyota Scion of Braintree is right off of Route 3 and features a beautiful brand new faciluty with great amenties. I had a great experience and really cannot praise them enough! Great job to everyone here and thanl you! More
Other Employees Tagged: Bill Detellis, Walace Langame, Bob Wilfand, Bob Wilfand,Bill DeTellis, Wallace Langame, and Eric the sales manager
January 23, 2011
Eduardo was very patient and knowledgeable and worked hard to help me find exactly the car I wanted. Before I left the dealership he made sure I was comfortable with my purchase and had no questions. Eri hard to help me find exactly the car I wanted. Before I left the dealership he made sure I was comfortable with my purchase and had no questions. Eric helped me get the best possible deal by giving me an excellent price on my trade in vehicle, making my purchase within my budget. I would highly recommend Tufankjian Toyota. They don't pull the gimmicks you get at other dealerships (requesting a blank check to show you are "serious" or making you feel like your trade in is worthless). They are professional and work hard to help you find exactly what you want. More
Other Employees Tagged: Eduardo Vivas, Eduardo Vivas and Eric Francke
October 04, 2010
I have found buying a new car in the past to be a very intimidating process. However, after my experience at Toyota of Braintree, i view this process very positively. The entire staff was very professio intimidating process. However, after my experience at Toyota of Braintree, i view this process very positively. The entire staff was very professionsal and also very courteous. From a sales experience, Kendrick Tempro was very knowledgeable of the Toyota product line and went out of his way to be sure I was going to get all that I was looking for in my new car purchase. Mike Hankes was great in explaining the future service required on the vehicle and showed me the ease of being able to schedule any type of service I should require. John Celesk did a great job in explaining all of the paperwork that needed to be signed and was sure that I understood what I was signing. I look forwarding in building a realtionship with Toyota of Braintree and would highly recommend doing business with this great group of professionals. More
Other Employees Tagged: John Celesk, Kenny Tempro, Kenrick Tempro/Eric Franke/John Celesk/Mike Hankes
October 01, 2010
I went in to the dealership with the idea of leasing a brand new Prius or Toyota Camry Hybrid with a certain dollar amount for a payment. I had a 2005 Toyota Prius to trade in. They gave me what I owed on brand new Prius or Toyota Camry Hybrid with a certain dollar amount for a payment. I had a 2005 Toyota Prius to trade in. They gave me what I owed on my Prius and the monthly payment I wanted. Gail was great she got me the monthly payment I wanted and was a pleasure to work with. I ended up leasing a 2011 Toyota Camry Hybrid. I showed up to pick up the car in the rain. They had it inside and ready to go. I made my 1st payment and was on my way. Every person I dealt with was a pleasure to work with and I highly recommend dealing with Gail Nelson. More
Other Employees Tagged: Gail Nelson, Gail Nelson