Eric Hamiliton | Page 2

I will not buy a car or have a car serviced any where else. Service is always and I mean ALWAYS top notch. Same with sales. We have bought a few cars new and used from them and never once have we been di else. Service is always and I mean ALWAYS top notch. Same with sales. We have bought a few cars new and used from them and never once have we been disappointed. I can't say that about a few of the other dealerships. More

by WarrantyExpired Verified Customer Verified Customer

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My interactions with dealership staff to include Eric Hamilton, Chuck Wood and Tyler Kling was tremendous. From start to finish, the group collectively made my wife and I feel like we were valued. The Hamilton, Chuck Wood and Tyler Kling was tremendous. From start to finish, the group collectively made my wife and I feel like we were valued. The dealership follow-up post sale has been terrific as they have gone above and beyond to ensure our experience is a positive one. More

by The Petulla's Verified Customer Verified Customer

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*********Buyer Beware! !!!********** Went to Fairfield ford to test drive a Jeep Wrangler Vin:1C4HJXEN1JW296223. Took it it my mechanic for a pre-purchase inspection. When !!!********** Went to Fairfield ford to test drive a Jeep Wrangler Vin:1C4HJXEN1JW296223. Took it it my mechanic for a pre-purchase inspection. When popping the hood my mechanic immediately noticed a rodent nest and the air intake line had been chewed through. My mechanic also noticed an oil leak. I brought the vehicle back, and told them I would buy it if they fixed the issue. I showed my salesperson the rodent damage to the intake, and the response was "is it really that big of a deal?" I reiterated that if they fix the intake hose and the oil leak i would buy. The response was "it has already been through our service department." I asked the salesperson to confirm with the sales manager that they would not service the obvious issues. The salesperson reiterated that the sales manager said it's already been through their service department. I can't in good conscious not leave a review, knowing that they will happily sell a vehicle to an unsuspecting buyer knowing there are issues. My advice is to 100% have YOUR MECHANIC look at any vehicle BEFORE buying here, and if you're shopping this dealership from out of the area, good luck!!!! This was the 1st time I've been on their sales lot in 14 years, because last time I bought a vehicle here, I had an issue less than 20 miles driven after purchasing. It would have been an easy fix, and their response then was "It was sold As-Is." So although the staff has changed, clearly the business ethic hasn't. More

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The staff was friendly and easy to work with. It was nice that you didn’t feel pressured to purchase. Will definitely go back. It was nice that you didn’t feel pressured to purchase. Will definitely go back. More

by SEAN.STABLER Verified Customer Verified Customer

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GREAT work getting our 2002 Ford Mustang passed for ot's year;y inspection. Also helped us out with our 2010 Chrysler Sebring tail lights! Thank you! year;y inspection. Also helped us out with our 2010 Chrysler Sebring tail lights! Thank you! More

by montourcardshop Verified Customer Verified Customer

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Great experience. I ordered my 2025 and the dealership knowing new car owners get excitable. Made sure to temper timing and delivery expectations well. The vehicle I ordered my 2025 and the dealership knowing new car owners get excitable. Made sure to temper timing and delivery expectations well. The vehicle ended up being ready and delivered easily a full 2 weeks ahead of anyone's anticipated timing. They made sure to process and handle the new car experience really efficiently and timely once the vehicle arrived. Entire team at Fairfield makes sure that the customers are well taken care of. Have done business there for more than 2 decades and stay because of the way they care. More

by PGMCCANN97 Verified Customer Verified Customer

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Abraham was a blessing! He sold me with his confidence an personality! Smooth transaction and friendly environment! I can see Abraham growing in sales! Keep him around,pe He sold me with his confidence an personality! Smooth transaction and friendly environment! I can see Abraham growing in sales! Keep him around,people need to see a smile like he has! More

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Sir Abraham is an excellent salesman and attentive to all our questions about the car. our questions about the car. More

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I have to admit the process was fast and without any problems. I just hope the vehicle is all I wanted. Our salesman did an outstanding job walking us through the process from start to finish. problems. I just hope the vehicle is all I wanted. Our salesman did an outstanding job walking us through the process from start to finish. More

by LPKREITZ Verified Customer Verified Customer

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Fairfield Ford is always good to us! We have bought cars there and had them fixed there now for over 25 years! Thank you for continuing your EXCELLENT service! We have bought cars there and had them fixed there now for over 25 years! Thank you for continuing your EXCELLENT service! More

by montourcardshop Verified Customer Verified Customer

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