Eric Hargrove | Page 8

Wolfchase Nissan responded

Niki, thank you for taking time out of your day to leave such amazing feedback and thank you for your loyalty, we truly appreciate it. I'm happy to hear that you enjoy working with our staff and always experience quick and quality service. We value your business and look forward to serving you again.

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs and thank you for the 5-star ratings. I'm happy to hear that your service experience was worthy of 5 stars and that everything was above par. We value your business and look forward to serving you again.

Wolfchase Nissan responded

Emlie, thank you for taking time out of your day to provide feedback regarding your recent visit to Wolfchase Nissan's Service Center. Fifteen years of driving Nissans, all from our dealership, is amazing and we truly value your loyalty. It's great to know that throughout the years, you have always enjoyed the quality of service provided by our team. We strive to provide truly exceptional service to each and every customer that gives us an opportunity to service their vehicle. We value your business and look forward to serving you again.

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Department. I'm sorry to hear that you had a negative experience. Let me do some checking and get the details of this situation and I will know better how to proceed. I will get back to you as soon as I get more information. Thanks again for your feedback.

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs and thanks for the amazing review. It makes me happy to know that Eric accommodated you by picking your car up at your place of business. Eric did just get promoted to Service Manager and it's because he does care about taking care of our customers. We value your business and look forward to serving you again.

Wolfchase Nissan responded

Andrea, thank you for choosing Wolfchase Nissan for your recent vehicle purchase. I'm so pleased to hear that you enjoyed the buying process and dealing with both Chris and John. We value your business and look forward to working with you for many years.

Wolfchase Nissan responded

Michael, thank you for choosing Wolfchase Nissan for your recent service needs. I'm pleased to hear that you found our team to be both friendly and efficient and our facilities clean. We value your business and look forward to serving you again.

Wolfchase Nissan responded

Thank you for taking the time to provide feedback regarding your recent pre-owned vehicle purchase at Wolfchase Nissan. I'm so sorry to hear that the detailer did not check the pockets when cleaning and prepping the vehicle to go on the lot for sale. I will certainly pass this information along to the Clean Up Department Supervisor so that he may investigate who cleaned up this particular vehicle and coach them on the proper interior cleaning guidelines. This should never happen and we do apologize for the error. We value your opinion and certainly appreciate the opportunity to provide additional coaching to our team in order to provide better service to our clients.

Wolfchase Nissan responded

Jdeloris800, thank you for taking time out of your day to provide Wolfchase Nissan with a 5-star rating. We truly appreciate it. I'm pleased to hear that you found our service department to be clean and our staff to be professional, friendly and efficient. We strive to provide a truly exceptional service experience to each and every customer, so it's very rewarding to read your comments. We value your loyalty and look forward to serving you again.