Eric Harrelson | Page 16

This was my first time to use the Dean Team service for my Subaru Legacy. I left the car off at the Night Drop off on a Sunday and Eric was quick to call me on Monday with the prognosis (check engine ligh my Subaru Legacy. I left the car off at the Night Drop off on a Sunday and Eric was quick to call me on Monday with the prognosis (check engine light) and steps. He took care of all the details regarding the issue and efficiently handled working the extra steps with the leasing company. I was out of town, and he handled all the details for me. When the problem was resolved he called promptly, and informed me of the extra work that could be done while I was out. Eric was prompt, friendly, and looked out for the every need of my company car...even had it washed and ready for me when I returned late Tuesday evening. His service made me believe again in the standard of workmanship delivered at a dealership, far superior with my vehicle than any I have experienced in a very long time at DOBBS or Jiffy Lube. More

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