Eric Hunter

EXTREMELY disappointing and deeply concerning experience with Audi Mission Viejo and Audi corporate. I was sold an Audi Q6 that began having serious mechanical and electrical issues almost immediately, incl with Audi Mission Viejo and Audi corporate. I was sold an Audi Q6 that began having serious mechanical and electrical issues almost immediately, including issues that make the vehicle unsafe to drive. What is most alarming is that serious safety concerns keep being minimized as "software," with no real urgency, accountability, or meaningful resolution from either the dealership or Audi corporate. This goes far beyond poor customer service. It is a complete failure to stand behind the vehicle they sold and to treat customer safety with the seriousness it deserves. I would STRONGLY CAUTION anyone considering an Audi Q6 to do extensive research first. Based on my experience, and 3 other people I know that got the same car and are having similar problems, neither Audi Mission Viejo or Audi Corporate name did not mean quality, safety, or accountability. AVOID‼ More

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Horrible Dealership. Dishonest and lie to prospective buyers. They "sold" me an Audi S5, then sold my car to someone else and said "of gee sorry about that"..... Do not Dishonest and lie to prospective buyers. They "sold" me an Audi S5, then sold my car to someone else and said "of gee sorry about that"..... Do not buy from these shifty salesman and sales managers they are not honest or trustworthy and their word means nothing. A bunch of crooks in my experience. BTW, just bought a beautiful Audi convertible from Beemer and Beenz in Scottsdale and the experience was great. Do not buy from Mission Viejo Audi!! More

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Wow, what a shady bunch of low integrity dealer operators these people are. Was trying to buy a used Audi S5 Convertible, working with Shane Segal over text, email and phone. We agreed to a deal and locked d these people are. Was trying to buy a used Audi S5 Convertible, working with Shane Segal over text, email and phone. We agreed to a deal and locked down price and terms and I booked flight in to pick up the car. (Have homes in North Cal & AZ). Had Certified check cut at my bank and ready to FedX to them (again, as agreed) and then received text message that they sold the car to someone else! This after receiving a congratulation video about buying the car and speaking directly with their sales consultant. He blames me getting screwed on his management (Eric Hunter) but I blame their overall lack of integrity as an organization. The fish usually rots from the head down. My advice?? Take your money and business elsewhere..... In my experience, Audi of Mission Viejo lies and will not keep their word, even after a deal/contract is agreed. Go to another dealership, buy BMW or another brand. Consumer reports Audi terrible in terms of repairs and costs to maintain. Car Salesman, Dog catchers & politicians are typically low integrity.....these guys are worse. More

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Bypass this Audi Mission Viejo. Worst of the worst for purchasing, service and repairs. Every car has an astronomical dealer userous up-charges designed to stick to anyone consideri Worst of the worst for purchasing, service and repairs. Every car has an astronomical dealer userous up-charges designed to stick to anyone considering buying, servicing or repairing an Audi. More

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They were very helpful, very friendly, answered all my questions, they helped me understand many things I didn’t, walked me threw everything and very patience with me questions, they helped me understand many things I didn’t, walked me threw everything and very patience with me More

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Best dealer Ever ...found me the car I wanted and helped add upgrades at fair prices. Very happy with my car. Salesperson David was great with following up add upgrades at fair prices. Very happy with my car. Salesperson David was great with following up More

by seth21 Verified Customer Verified Customer

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