Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.7
114 Reviews
4.7

114 Reviews

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114 Reviews of Eric Koval

July 17, 2025

Dealership Rating
Employee Rating

Everyone was very friendly. The service department was knowledgeable. Fast service. Enjoyed the free coffee and snacks. More

by shannonjopson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

July 16, 2025

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Eric took care of me and found out what was causing my issue which 3 different times I had my car in for service at 3 different locations and everyone kept telling me there was nothing wrong with my tires More

by AMANDAA818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 17, 2025

Matthews Hyundai of Greece responded

Hi Amanda- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 15, 2025

Dealership Rating
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The service is always great! The people are always friendly and helpful. Recent renovations look good. More

by Leslie26
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trenton Clingerman

Jul 17, 2025

Matthews Hyundai of Greece responded

Hi Leslie- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 15, 2025

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Employee Rating

My service always goes great. The service department people are always friendly and knowledgeable. Service waiting area is comfortable and clean More

by kdeleon001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 15, 2025

Dealership Rating
Employee Rating

Everything went smoothly. Was there for an oil change and inspection. Got a free tire rotation and alignment which I didn't realize I was eligible for. More

by JEFFMCC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your positive experience with us at Matthews Hyundai of Greece. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

July 14, 2025

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Employee Rating

I love going to Matthews Hyundai. They treat my vehicle like their own. You make an appointment and your in and out. Will recommend them to everyone. More

by DEC1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 11, 2025

Dealership Rating
Employee Rating

The service department was very professional, polite, and fully explained all work being done. Previously, I've been dealing with three different Vision Hyundai service departments and they were incompetent, More

by leedsaa27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 14, 2025

Matthews Hyundai of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

July 10, 2025

Dealership Rating
Employee Rating

Excellent staff and service. Everyone was friendly and helpful. I was treated kindly and with respect. Eric was excellent to deal with and I even got a call the next day to ma More

by suecvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 14, 2025

Matthews Hyundai of Greece responded

Hi Sue- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 01, 2025

Dealership Rating
Employee Rating

Transaction with Service and Mark was professional and very comfortable. My experience with everyone especially Mark as my salesman was “painless”.Will most certainly be a repeat customer. More

by MICHAELDBARBER47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik, Todd Scharping

Jul 02, 2025

Matthews Hyundai of Greece responded

Hi- We're so glad to hear you had a great experience with Mark. Thank you for letting our team know how we did! We look forward to helping again soon. Enjoy your new vehicle!

June 30, 2025

Dealership Rating
Employee Rating

Very easy service appointment. Waiting time was minimal Word word word work work word word More

by beachbumal378
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating and feedback. We appreciate your business and hope you have a great day!

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