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Eric Laurendeau

Overview Reviews (260) Inventory (283)

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Eric Laurendeau

Eric Laurendeau | Page 2

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8

260 Reviews

Overview Reviews (260) Inventory (283)

Dealership Experience

4 yrs, 7 mos

4.8

260 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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260 Reviews of Eric Laurendeau

July 02, 2026

Dealership Rating

Employee Rating

No happy with Honda I purchased a new car and so many problems with the car problems with the car More

by Nita

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: James Bollettieri

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Jul 06, 2026 -

Honda of the Avenues responded

Thank you for your feedback. We're sorry to hear you've experienced issues with your new vehicle. This is not the experience we want for our customers, and we'd appreciate the opportunity to make things right. Please reach out to our team so we can better assist you.

June 30, 2026

Dealership Rating

Employee Rating

Service is prompt and efficient. Service people are very friendly, knowledgeable, and helpful. I like that I don’t need appointment for oil changes Service people are very friendly, knowledgeable, and helpful. I like that I don’t need appointment for oil changes More

by darrellmason57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Huey

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Jun 30, 2026 -

Honda of the Avenues responded

Thank you for your great review! We're glad you enjoyed our prompt service and friendly team. We appreciate your support and look forward to seeing you again!

June 26, 2026

Dealership Rating

Employee Rating

Always a great customer experience. Eric is the best se Service advisor I've had in a long time. Always give we excellent advice regarding repairs and costs. Eric is the best se Service advisor I've had in a long time. Always give we excellent advice regarding repairs and costs. More

by an001es

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 30, 2026 -

Honda of the Avenues responded

Thank you for your wonderful review! We're so glad Eric continues to provide excellent service and helpful advice. We'll be sure to share your kind words with him. We appreciate your continued support!

June 21, 2026

Dealership Rating

Employee Rating

Professional knowledgeable fast I was greeted with a welcoming professional team member my advisor Kept me in tune with the status of my suv welcoming professional team member my advisor Kept me in tune with the status of my suv More

by DAVISKSREN2573

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 22, 2026 -

Honda of the Avenues responded

Thank you for your kind review. We're glad to hear you had a professional and welcoming experience. We appreciate your trust in our team and are happy your advisor kept you informed throughout your visit. We look forward to serving you again.

June 15, 2026

Dealership Rating

Employee Rating

Fast and friendly. I was late for my appointment but it wasn't an issue- they got me in as if I was right on time. Service was completed quickly. I was late for my appointment but it wasn't an issue- they got me in as if I was right on time. Service was completed quickly. More

by ELIZABETHLYORK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 18, 2026 -

Honda of the Avenues responded

Thank you for your review! We’re glad to hear you were treated quickly and professionally, especially while you were in a time crunch. We appreciate your feedback and are happy the service met your expectations.

June 15, 2026

Dealership Rating

Employee Rating

by ELIZABETHLYORK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 18, 2026 -

Honda of the Avenues responded

June 13, 2026

Dealership Rating

Employee Rating

He explained everything about the service of my car and kept me informed about the process and progress. He deserves 5 kept me informed about the process and progress. He deserves 5 More

by drobiuk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 15, 2026 -

Honda of the Avenues responded

Thank you for your review! We're glad to hear your service advisor kept you informed throughout the process and clearly explained everything about your vehicle's service. We appreciate your 5-star feedback and look forward to serving you again!

June 13, 2026

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Employee Rating

Everyone is always pleasant, knowledgeable and helpful. They are efficient and keep you advised while you are waiting. They are efficient and keep you advised while you are waiting. More

by michaelaalbon561

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 15, 2026 -

Honda of the Avenues responded

Thank you for your kind words! We're happy to hear our team was pleasant, knowledgeable, and helpful throughout your visit. We appreciate your feedback and are glad we could keep you informed while providing efficient service. We look forward to seeing you again!

June 11, 2026

Dealership Rating

Employee Rating

Excellent service! Eric was attentive, clear, and very professional. Truly helpful team and smooth process. Eric was attentive, clear, and very professional. Truly helpful team and smooth process. More

by lori_pr

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 15, 2026 -

Honda of the Avenues responded

Thank you for your great review! We're glad to hear Eric provided attentive, clear, and professional service and that your experience was smooth from start to finish. We appreciate your kind words and look forward to serving you again!

June 07, 2026

Dealership Rating

Employee Rating

Eric is very professional,helpful, and knowledgeable! I know my vehicle is on good hands when I bring it in for service! Thank you! I know my vehicle is on good hands when I bring it in for service! Thank you! More

by CAROLTORRES5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your kind words! We're glad to hear Eric provided professional, helpful, and knowledgeable service. We appreciate your trust in us and look forward to taking care of your vehicle in the future!

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