Eric Lovo | Page 3

Great costumer service ! Made me feel welcome and comfortable throughout the whole process. Thank you! Made me feel welcome and comfortable throughout the whole process. Thank you! More

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Eric Lovo was a pleasure to work with! He went above and beyond to make sure I got a good deal and to make sure my concerns were all being met. I appreciated his flexibility and him always He went above and beyond to make sure I got a good deal and to make sure my concerns were all being met. I appreciated his flexibility and him always being available to help out! More

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BMW of Silver Spring has treated us with the utmost professionalism throughout our entire process. A huge and special shout out to Eric Lovo who did an incredible job facilitating our entire process an professionalism throughout our entire process. A huge and special shout out to Eric Lovo who did an incredible job facilitating our entire process and keeping us informed and not ignored. He is the sole reason for us coming back to buy two cars! Amazing work Eric. More

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Eric Lovo, Roberto Jiminez and Gen Awanohara made this the most pleasant and professional car purchasing experience we have ever experienced! the most pleasant and professional car purchasing experience we have ever experienced! More

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Eric was extremely professional and responsive to all of our questions. Eric worked extremely hard to make sure we ended up with the vehicle we wanted at a price we felt was fair and reasonable. This is the our questions. Eric worked extremely hard to make sure we ended up with the vehicle we wanted at a price we felt was fair and reasonable. This is the second vehicle we have purchased with Eric and look forward to getting our next BMW from Eric at Silver Spring BMW. More

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We have been working with BMW of Silver Spring for more than four years now. They are very attentive and we feel valued as clients when visiting. This time we worked with Eric Lovo. As usual Eric took the than four years now. They are very attentive and we feel valued as clients when visiting. This time we worked with Eric Lovo. As usual Eric took the time tor walk us through different options and patiently worked different scenarios for us. We also worked with Pedro Delgado with the financial department. Pedro explained to us different options and worked with our budget. Great service! More

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I worked with Eric to trade in my current car and get a new lease. Once I showed interest in the car he reached out immediately and I was able to come to the dealership the next day for a test drive. He wa new lease. Once I showed interest in the car he reached out immediately and I was able to come to the dealership the next day for a test drive. He was incredibly friendly and answered all of my questions about each car. I enjoyed working with him and would do business with him again. More

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Client Advisor Eric Lovo does an outstanding job taking care of our needs. He makes the process very simple and gives the best customer experience we’ve ever had. In particular he follows up with us severa care of our needs. He makes the process very simple and gives the best customer experience we’ve ever had. In particular he follows up with us several times to make sure our needs are meet. I highly recommend him to anyone who is looking to buy a BMW. Thank you Eric! UPDATE: Client Advisor Eric Lovo recently repeated his stellar service in meeting my car needs. Extremely responsive, knowledgeable, engaging, thorough, and pleasant. Highly recommend! Eric and BMW of Silver Spring earned the MorphEasy® award. An award that recognizes companies that put purpose before profit. More

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Outstanding experience working with Gen Awanohara and Eric Lovo for my lease return and purchase. Gen was great in explaining the financing options and getting the best possible terms. My second time wit Eric Lovo for my lease return and purchase. Gen was great in explaining the financing options and getting the best possible terms. My second time with Eric as client advisor, and he is knowledgeable, professional, and helpful. Both were patient and both worked hard to make the deal come together. More

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Eric Lovo was courteous and very professional: highly knowledgeable about the product, patient, attentive and responsive, while showing none of the obnoxious unsolicited insistence of too many other deal knowledgeable about the product, patient, attentive and responsive, while showing none of the obnoxious unsolicited insistence of too many other dealers. A pleasure to work with and strongly recommended. More

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