Eric Lugo | Page 15

Pleasant staff, attentive to customer needs, explain options, would be nice to reduce costs but understand the cost of business options, would be nice to reduce costs but understand the cost of business More

by WOLLING Verified Customer Verified Customer

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Have purchased my last 10 vehicles from this dealership. Always satisfied with service & product here Always satisfied with service & product here More

by coralflash Verified Customer Verified Customer

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Juan went above and beyond to make sure I got EXACTLY what I wanted in my new GMC Sierra. I’m extremely happy and will 100% be buying from him in the future! what I wanted in my new GMC Sierra. I’m extremely happy and will 100% be buying from him in the future! More

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5-Star Experience Buying My Cadillac Escalade ESV! I recently purchased a Cadillac Escalade ESV and had the absolute pleasure of working with Nateko Thompson, Steve Slaven, and Eric Lugo throughout I recently purchased a Cadillac Escalade ESV and had the absolute pleasure of working with Nateko Thompson, Steve Slaven, and Eric Lugo throughout the entire process. From start to finish, they were detailed, professional, and incredibly courteous. They went above and beyond to ensure every part of the transaction was smooth and stress-free. What really stood out was how committed they were to making sure I was 100% satisfied with the SUV. They took the time to walk me through every feature, answered all my questions with patience and clarity, and never once made me feel rushed or pressured. The cherry on top? They delivered the Escalade directly to me in North Carolina — now that’s top-tier service! If you’re in the market for a vehicle and want a team that genuinely cares about the customer experience, I can’t recommend Nateko, Steve, and Eric highly enough. Thanks again for making this such a memorable and enjoyable purchase! More

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Starling GMC has been very supportive and answered any questions I have had. The service deportment does a great job. Jason handled our service needs. questions I have had. The service deportment does a great job. Jason handled our service needs. More

by NO21 Verified Customer Verified Customer

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I helped my son purchase his first vehicle here and Juan could not have been more helpful. The dealership installed a new windshield in the truck and Juan communicated with us every step of the way making s could not have been more helpful. The dealership installed a new windshield in the truck and Juan communicated with us every step of the way making sure all my questions were answered and that I felt comfortable the entire time. It was a great experience. More

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Eric and his team are the real deal. Had a phenomenal experience buying my truck from them. 10/10 would recommend. Had a phenomenal experience buying my truck from them. 10/10 would recommend. More

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5 plus stars for starling! ! This dealership goes above and beyond for their customers before during and after the buying experience. I would recommend this dealership to anyone ! This dealership goes above and beyond for their customers before during and after the buying experience. I would recommend this dealership to anyone looking for a vehicle and would go back again and again if I where looking to trade up or just to buy again. More

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They done a great job trying to work up a good deal, Thank you Eric, Armando & the finance guy. Thank you Eric, Armando & the finance guy. More

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New ownership seems to be working well. They def care about customer satisfaction which is not a normal experience in most dealerships. I had an issue with my contract and management jumped They def care about customer satisfaction which is not a normal experience in most dealerships. I had an issue with my contract and management jumped in and addressed it quickly. That will definitely earn repeat business from me. More

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