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Eric Lugo

Overview Reviews (153)

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Eric Lugo

Eric Lugo | Page 14

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 6-year-old son, who inspires me every day.

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4.9

153 Reviews

Overview Reviews (153)

Dealership Experience

2 yrs, 8 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English

Spanish

4.9

153 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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153 Reviews of Eric Lugo

July 11, 2025

Dealership Rating

Employee Rating

Great attention very professional and friendly thank you for everything hope to come back again soon for everything hope to come back again soon More

by freddyciclon07

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Smith

Jul 11, 2025 -

Starling GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Starling GMC! Eric Lugo

July 10, 2025

Dealership Rating

Employee Rating

Very professional, did not make me feel pressured, showed me multiple vehicles to assist in my selection, and then found the one iwanted me multiple vehicles to assist in my selection, and then found the one iwanted More

by wrhoppe

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Murari, Juan Travieso

Jul 10, 2025 -

Starling GMC responded

Thank you so much for choosing Starling GMC! Please let us know if we can be of any more assistance. Eric Lugo

July 04, 2025

Dealership Rating

Employee Rating

From the time I got in contact with your dealership until the time I got to pick up the vehicle everyone at the dealership straightforward. I love working with this company. This is my second time. the time I got to pick up the vehicle everyone at the dealership straightforward. I love working with this company. This is my second time. More

by mohdrazamanekia

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Schuler, Jonathan Gould, Nateko Thompson, Philip Smith, Dominick Cataldi, Emma Wytko, Daniel Murari, Juan Travieso , Chris Cassell

Jul 04, 2025 -

Starling GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Lugo

July 04, 2025

Dealership Rating

Employee Rating

great service. good attention, on time, treated right since i walked in and quickly, will recomend. good attention, on time, treated right since i walked in and quickly, will recomend. More

by jbrro27

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Cassell

Jul 04, 2025 -

Starling GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Starling GMC. Eric Lugo

June 28, 2025

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Employee Rating

No pressure. G. R E A T C O S T O M E R S E R V I C E G. R E A T C O S T O M E R S E R V I C E More

by Lrdmagnum

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Jonathan Gould , Chris Cassell

Jun 28, 2025 -

Starling GMC responded

Thank you for choosing Starling GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Lugo

June 26, 2025

Dealership Rating

Employee Rating

Every one very helpful was not stressed about buying a car. Thank you Johnathan. Thank you car. Thank you Johnathan. Thank you More

by caroosell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Schuler, Jonathan Gould

Jun 26, 2025 -

Starling GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Holly Gibson

June 22, 2025

Dealership Rating

Employee Rating

Everyone was awesome! I’ll be back to see them for another vehicle. Normally, I don’t like dealing with dealerships cause they take all day. This one did not take all day. I’ll be back to see them for another vehicle. Normally, I don’t like dealing with dealerships cause they take all day. This one did not take all day. We did a lot of talking on the phone and then we went down there to purchase what we wanted. Phil Smith was excellent on getting us what we needed and at the price we wanted. Thank you! More

by tammyjlaing

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Smith

Jun 22, 2025 -

Starling GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Starling GMC. We look forward to having you as one of our valued customers for many more years to come! Eric Lugo

June 21, 2025

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Employee Rating

Everyone worked well with us to overcome the logistical challenges. Great experience! Would certainly do business with them again. challenges. Great experience! Would certainly do business with them again. More

by craig.morgan

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Steve Zullo, Nateko Thompson, Dominick Cataldi , Chris Cassell

Jun 21, 2025 -

Starling GMC responded

June 18, 2025

Dealership Rating

Employee Rating

Everyone I came in contact with provided Excellent, knowledgeable and professional service. I in. The future I wouldn’t use any other dealership knowledgeable and professional service. I in. The future I wouldn’t use any other dealership More

by HILLDANIELC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Travieso, Brandon King

Jun 18, 2025 -

Starling GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Holly Gibson

June 18, 2025

Dealership Rating

Employee Rating

They were all great! They made sure i got a great deal for a great car! Thank you! They made sure i got a great deal for a great car! Thank you! More

by MOE166039

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Philip Smith

Jun 18, 2025 -

Starling GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Starling GMC! Eric Lugo