Eric Lugo | Page 8

Starling provides excellent service to their customers, easy access to service area, nice waiting area, water, coffee, etc Excellent customer service easy access to service area, nice waiting area, water, coffee, etc Excellent customer service More

by mhughey4 Verified Customer Verified Customer

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Very calm experience, very little back and forth with negotiation. Everyone we were in contact with were efficient and knowledgeable. Finance with Daniel was smooth and quick. Nateko went out of his w negotiation. Everyone we were in contact with were efficient and knowledgeable. Finance with Daniel was smooth and quick. Nateko went out of his way to make sure we understood how to do apps and computer screen. Thank you both. We have purchased many vehicles in our lifetime and we have to put this experience at the top. More

by rodneydenham Verified Customer Verified Customer

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Fantastic people and dealership! Would absolutely suggest purchasing from this dealership! Daniel Murari and Philip Smith were the best! Would absolutely suggest purchasing from this dealership! Daniel Murari and Philip Smith were the best! More

by Brittany Pearce Verified Customer Verified Customer

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Very friendly and took all our needs in consideration. Dealing with the paper work was prompt and easy. Dealing with the paper work was prompt and easy. More

by legrand45.el Verified Customer Verified Customer

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I was able to be seen quickly and have my issues resolved in an efficient time! in an efficient time! More

by GEMCDOLE Verified Customer Verified Customer

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Drive a lot of gmc products and get them all service here keep them going one just hit 200k miles keep them going one just hit 200k miles More

by kutasi91 Verified Customer Verified Customer

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The place is awesome, they found me the perfect car in my price range and they re well worth going back to. price range and they re well worth going back to. More

by borgesginger Verified Customer Verified Customer

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Scott has always been a person we feel very comfortable working with when wanting a new car. He spends time with us understanding what we want. Is very patient and confident in a product he knows well. He working with when wanting a new car. He spends time with us understanding what we want. Is very patient and confident in a product he knows well. He listens well to what we say. We trust and repect him. More

by meulman416 Verified Customer Verified Customer

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I liked the car and it seems good so far. Dominick seemed to accept my offer, so I was somewhat misled when he came back from his manager with a counteroffer. Then it happened again. Tha Dominick seemed to accept my offer, so I was somewhat misled when he came back from his manager with a counteroffer. Then it happened again. That spoiled the sale a little, But three things also happened afterwards that bothered me. They pushed me to leave the lot with the car forcing me to leave my car overnight and it was a nicer car and a convertible which made me nervous. They also were very cavalier about my insurance company giving me 7 days to insure it and that it would be covered by my insurance on my other vehicle. As it turns out, I flew uninsured for a week because each insurance company does their own thing. The other thing that annoyed me was that they asked me to move to the waiting room so they could clean the car up. I was there for over an hour so finally walked back to the cleaning area. The guy doing the car had taken a lunch break and had no idea that a customer was waiting to get the car, I asked him to double time it and then waited anther 25 minutes, My intention was not to drive off with the car that day, so this major delay screwed up my schedule. All those are easy fixes. I liked the fact that there was only one dealer fee and we negotiated it a bit. I have walked away from other dealerships that surprise you at the end and I will not return to them ever again nor recommend them. I did not feel baited and switched here which is all too common. Dominic seems like a very nice guy and he will do well. More

by bradfordrogergay Verified Customer Verified Customer

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The professionalism of the entire Starling Team is no less than top-shelf. Great experience and felt welcomed from the time I pulled into the dealership. less than top-shelf. Great experience and felt welcomed from the time I pulled into the dealership. More

by m.hewell Verified Customer Verified Customer

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