Eric Lundquist | Page 30

False advertising I live in Green Bay so I had to rely on the vehicle’s description on the dealership’s website. There description said it had navigation, a backup came I live in Green Bay so I had to rely on the vehicle’s description on the dealership’s website. There description said it had navigation, a backup camera, and blind spot warning system. When I took the car for a test drive, Eric said they would get the navigation installed as the screen read, “Navigation not installed.” I did not have to back up the vehicle so I assumed it had a backup camera. Finally, I didn’t even remember to check the blind spot warning system as I was trying to navigate an unfamiliar city during rush hour. I brought the car back and agreed to the numbers they put together for me and signed the purchase agreement. I drove back up to Green Bay to pick up the check from my credit union and drove back down the next day. I was then told there was no navigation (for which they discounted the price of the car $250). Then the question of the blind spot warning system came up and Sam took the car for a drive and confirmed the option was not there. They then wrote me a check for $250 for the error. I signed all the required documents and drove home. Guess what? No backup camera. I texted Jon and he said the only thing they could do for me was take the car back. Don’t bother trying to buy a used vehicle from this dealership. It’s not worth the hassle ESPECIALLY if you don’t live near Brookfield. More

by Should have returned the car Verified Customer Verified Customer

Report | Print

Plugged tire Great job as usual. We have been coming here over a decade. I always recommend my friends to take a look at these guys every time. Great job as usual. We have been coming here over a decade. I always recommend my friends to take a look at these guys every time. More

by VIRGO_1472 Verified Customer Verified Customer

Report | Print

Value of my time I had an appointment to get my truck serviced, the service department were ready and my car was completed at the designated time. They valued my time I had an appointment to get my truck serviced, the service department were ready and my car was completed at the designated time. They valued my time and adhered to the schedule appointment. More

by nmays10292 Verified Customer Verified Customer

Report | Print

Great Experience I had a very pleasant experience buying a new vehicle at Mike Juneau GMC. My salesperson, Martinez, was able to get me a very fair deal without havin I had a very pleasant experience buying a new vehicle at Mike Juneau GMC. My salesperson, Martinez, was able to get me a very fair deal without having to go back and forth like I've experienced at other dealerships. I would definitely recommend buying a vehicle from them! More

by Happy Happy Verified Customer Verified Customer

Report | Print

The service was right on schedule! Colin was fantastic. He wrote up the order quoted a time and was right in schedule. He conferred with me while waiting. Very efficient. Loved working Colin was fantastic. He wrote up the order quoted a time and was right in schedule. He conferred with me while waiting. Very efficient. Loved working with him. More

by ATDEB11 Verified Customer Verified Customer

Report | Print

Body shop work Service is impeccable. Wouldn’t anywhere else. You guys have set the bar very high would highly recommend Mike Juneau everybody was amazing very hap Service is impeccable. Wouldn’t anywhere else. You guys have set the bar very high would highly recommend Mike Juneau everybody was amazing very happy More

by SMICKE44 Verified Customer Verified Customer

Report | Print

friendly employees make happy customers All employees that we dealt with were VERY friendly and knowledgeable . And no one tried to pressure us into getting something we weren't interested All employees that we dealt with were VERY friendly and knowledgeable . And no one tried to pressure us into getting something we weren't interested in. More

by 2SAUERBERGS Verified Customer Verified Customer

Report | Print

Very happy Beyond happy with the dealership. They knew we were driving an hour away so communicated our deal through email and then went there to finalize everyt Beyond happy with the dealership. They knew we were driving an hour away so communicated our deal through email and then went there to finalize everything. Fastest and most efficient dealership I’ve ever experienced. Will be back in the future! More

by JACLYNWALTON Verified Customer Verified Customer

Report | Print

Excellent Personalized Customer Service Just purchased our third GMC vehicle from Mike Juneau’s Buick GMC previously Arrow Oldsmobile. We much appreciate the help of Mike Juneau in going a Just purchased our third GMC vehicle from Mike Juneau’s Buick GMC previously Arrow Oldsmobile. We much appreciate the help of Mike Juneau in going above and beyond by helping locate a top quality exec driven vehicle at a price that fits our budget. We experienced no high pressure sales or push toward specific vehicles. Our sales rep Martinis Hughes was terrific helped demonstrate vehicles both used and new. Explained features and offered suggestions and tips without adding any pressure. Martinis listened carefully to our feedback and interests and bridged communication with other dealer staff to make our purchase experience less stressful and much easier. We have had our vehicles serviced at Mike Juneau’s for many years the service staff is very good and the Service Manager Tim Lisowski is a customer satisfaction oriented person. Very helpful, Knowledgeable and available to help with service needs and options -his advice has been very valuable in helping us getting much better longevity out of our previously vehicles. At Mike Juneau’s- The Dealer is the Difference! Customers are treated professionally with respect and appreciation for our business! We are very well pleased and have been professionally well served by Mike Juneau’s Buick GMC Staff. Over many years we have found that usually -businesses named after the owner tend to be more interested in customer satisfaction and a positive experience - that clearly has been our experience over many years in doing business at Mile Juneau’s !! Thanks again to all of the good people working at Mile Juneau’s Buick GMC ! More

by Barbara & Richard Verified Customer Verified Customer

Report | Print

Looking for new or preowned?...Go To Mike Juneau Buick/GMC!! Jon Walters knew his cars, was patient as we looked at multiple cars, quickly fulfilled our requests for several quotes...from buying new to leasing n Jon Walters knew his cars, was patient as we looked at multiple cars, quickly fulfilled our requests for several quotes...from buying new to leasing new to buying used...we were able to purchase a preowned Buick Enclave for less than private party KBB and less than private party Black Book. I highly recommend the dealership...be sure to ask for Jon! p.s. Eric of finance was easy to work with. Martinis was very gracious in getting our phones connected. Rick insured our preowned purchase was in top running condition. More

Report | Print