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Eric Novak
Eric Novak
Sales Milton Florida Location
Kia Autosport of Pensacola
6637 Pensacola Blvd
Pensacola, FL 32505
22 Reviews
Dealership Experience
14 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
Languages Spoken
English
22 Reviews
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22 Reviews of Eric Novak
June 11, 2025
Deceptive, Misleading & Silent — Buyer Beware at Kia AutoSport Pensacola Review: We signed a buyer’s agreement and secured financing for a GMC Yukon XL Denali at Kia AutoSport Pensacola. Sales Manag AutoSport Pensacola Review: We signed a buyer’s agreement and secured financing for a GMC Yukon XL Denali at Kia AutoSport Pensacola. Sales Manager Will Murray assured us the vehicle was being held due to a sensor delay and even declined a deposit, stating it would not be sold without our input. Despite that, for weeks our calls and emails went unanswered, and only after posting a public review did General Manager Jessica Lee issue a generic canned apology. Later we discovered the vehicle was actually sold on March 17—long before we were informed. All internal attempts fell on deaf ears. This level of deception is both unethical and unprofessional. Bottom line: If you value transparency and honesty, look elsewhere. More
by 39peeks
Other Employees Tagged: Jessica Lee, Weston Gay , Will Murray, Chris James
August 21, 2024
It was a great experience other than having to go to Pensacola to finish part of my paperwork. The rest of my experience was just fine! Pensacola to finish part of my paperwork. The rest of my experience was just fine! More
by Captainrorick
Other Employees Tagged: Rodney Slayback , Benjie Haney
August 20, 2024
Nathan was very professional and knowledgeable. He had great customer service, and set me up this best way he could. Highly recommend! He had great customer service, and set me up this best way he could. Highly recommend! More
by Jachin_almon
Other Employees Tagged: Mechelle Ibanez, Nathan English
November 06, 2023
I wouldn't take my Kia to anyone else for service. I always get class A service and friendly faces. I always get class A service and friendly faces. More
by cjmagruder
Other Employees Tagged: Drake Bristow
August 21, 2023
Bought a 2021 Chevy Trailblazer May 22, 2023. Since then I have had to take it to a GM certified dealership FOUR TIMES. In total as of today it has been at a dealership for repairs 4.5 weeks in t Since then I have had to take it to a GM certified dealership FOUR TIMES. In total as of today it has been at a dealership for repairs 4.5 weeks in total of the 13 weeks I have owned it. I called Kia the first time and each time after and am transferred to the voicemail of servicing (no call backs). I call back and tell the woman I don’t want servicing I want a manager if sales or someone with authority, get transferred, leave a voicemail, and have not been called back once. I am a single Mom who purged her budget of everything she could to be able to afford a safe and reliable for me and my son. So far all that’s happened is missed work days cutting into my tight budget and weeks without a vehicle for major issues like needing a whole new transmission!! DO NOT BUY FROM KIA! More
by giannilinn
March 16, 2022
Few surprises and not a high pressure experience. I personally hate shopping for cars but was pleased with the low key, informative approach Bill Herder provided. I personally hate shopping for cars but was pleased with the low key, informative approach Bill Herder provided. More
by Gene
Other Employees Tagged: William Herder
February 01, 2022
Neil was super awesome! He made the whole experience very easy for us and helped us every way that he could!! Would recommend Kia AutoSport to anyone! ☺️ easy for us and helped us every way that he could!! Would recommend Kia AutoSport to anyone! ☺️ More
by M.Scott
Other Employees Tagged: Neil Patel
March 07, 2019
Great job Fastest and easiest car buying experience now own 2 Kias. No pressure. Just did our own thing until we had questions. Great job Eric! Happy custome Fastest and easiest car buying experience now own 2 Kias. No pressure. Just did our own thing until we had questions. Great job Eric! Happy customers More
by Babs
August 10, 2017
Fast and friendly Eric and Bob we're both very friendly and professional I never once felt pressured by the sales team . Eric it was very informative on what vehicle Eric and Bob we're both very friendly and professional I never once felt pressured by the sales team . Eric it was very informative on what vehicles would fit my needs More
by Jefftapp
Other Employees Tagged: Bobbi Prater, Eric Sweeney, Bob Zimmerman
December 21, 2015
Nice dealership that is focused on the customer. Staff was very knowledgeable, helpful, and was not overly pressuring to purchase on the spot. We left with an offer that was very reasonable and forth Staff was very knowledgeable, helpful, and was not overly pressuring to purchase on the spot. We left with an offer that was very reasonable and forthcoming. We returned a few days later and the offer was honored. I would suggest this dealership to my friends and family. More
by kwhel001
Other Employees Tagged: LB Young
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