Eric Palmer | Page 4
Service Advisor
Audi Fort Lauderdale
1200 North Federal Highway
Fort Lauderdale, FL 33304
283 Reviews
Write a Review283 Reviews of Eric Palmer
October 14, 2023
What is for an oil change, everything working fine with the car. Received a call back steering wheel. Would not go up and down. I took the car back and they didn’t want to hear about and charged me over the car. Received a call back steering wheel. Would not go up and down. I took the car back and they didn’t want to hear about and charged me over $300 to reset the steering wheel which was working fine when I bought the car in. More
September 28, 2023
This dealership has integrated good technology to better serve the customer. It seems to be supporting the thoroughness of the service inspection, although there is always something to have done in additio serve the customer. It seems to be supporting the thoroughness of the service inspection, although there is always something to have done in addition to my specific service request. But then both of my Audi's are aging like I am! More
Other Employees Tagged: Christina, Samantha
September 28, 2023
I came in for low tire pressure and the rep was able to spot right away I had a nail in the tire. She got me in right away, checked I had insurance and got me in and out in about 40 min. Thanks for bei spot right away I had a nail in the tire. She got me in right away, checked I had insurance and got me in and out in about 40 min. Thanks for being so diligent. I hope to get back for a car wash soon. More
Other Employees Tagged: Samatha gets 5 stars, she was my rep not Eric
September 05, 2023
It would have been nice to have met my service advisor during my first visit as my only interaction was with the service desk staff. Greatly appreciated access to the larger waiting area; just wish they h during my first visit as my only interaction was with the service desk staff. Greatly appreciated access to the larger waiting area; just wish they had provided courtesy water for my two hour wait. More
August 04, 2023
Shame on you Audi Ft Lauderdale. Customer Experience = zero. Just like your quality control. X Customer Experience = zero. Just like your quality control. X More
Other Employees Tagged: James Phillips, Stevie “Sunshine” Catalo
July 22, 2023
I did not like the fact that their service advisor did not top off my fluid indicates and he did not inform me of the issues in my car. He just gave me a report and expect me to understand it. Overall, th not top off my fluid indicates and he did not inform me of the issues in my car. He just gave me a report and expect me to understand it. Overall, the service was OK. More