Eric Papenthien | Page 4

Great and very professional. Friendly and great communication Great approach I received a clean car right off the show room floor. Will refer everyone to go here for a great car Friendly and great communication Great approach I received a clean car right off the show room floor. Will refer everyone to go here for a great car More

by MORROWSHIVON Verified Customer Verified Customer

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Good reputable folks that are committed to giving you a good experience in car buying and high quality customer service. good experience in car buying and high quality customer service. More

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Eric P. was responsive and courteous in his interactions. He had several customers he was managing and politely asked if I would mind waiting briefly. He was was responsive and courteous in his interactions. He had several customers he was managing and politely asked if I would mind waiting briefly. He was zipping around helping as many people that came through the front door, sometimes to a fault when other (customer service agents) were not busy and could have helped them. He was attentive asking if I needed any water or coffee throughout my car buying experience. It was nice with the whole staff from Eric to Stuart (Sales Manager) to Chris (Finance Manager) were accommodating and helpful. This is what I needed as I drove from Madison to this Chevy dealership (80 miles)and appreciate the customer care, personalized attention, and focus on meeting my car needs. What is awesome about Eric is that he was working after hours to fix a situation that happened during the car buying experience and needed additionally information from me. He did all the work and just asked me to give him a few answers. While it was not convenient to drive to another city when there are two large Chevy dealerships in my town (Bergstrom and Zimbrick), I chose to come here because they had the car I wanted, treated me as a customer and developed a relationship where I felt valued and worked with me to get me in the car of my choice. I had been to dealers in my town and did not feel as though my needs were addressed and glad I took the opportunity to come to Andrew Chevrolet and work with Eric and the amazing staff there. I highly recommend anyone looking for a good dealership with personable staff and quality customer care to come here for your next car. More

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Just moved to WI from Arizona needing a vehicle had a bad experience with a dealership when my Godson reached out to tell me about his friend Eric. He went above & beyond to make sure I understood the proces experience with a dealership when my Godson reached out to tell me about his friend Eric. He went above & beyond to make sure I understood the process and was knowledgeable, patient & genuinely kind. Eric and Stewart worked as a team to make sure I was happy. Overall great experience I will highly recommend! Thank you More

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Everyone was awesome! ! I couldn’t have worked with a better team. I appreciate everything they did to make sure I drove home in a new vehicle and for that I am truly bless ! I couldn’t have worked with a better team. I appreciate everything they did to make sure I drove home in a new vehicle and for that I am truly blessed. Thank you all! More

by KARRANWESLEY Verified Customer Verified Customer

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Eric made my experience very simple and non- stressful. Whenever am in the market to purchase another vehicle or a family member, friend Eric is going to be our guy! Whenever am in the market to purchase another vehicle or a family member, friend Eric is going to be our guy! More

by JOYABERNATHY1 Verified Customer Verified Customer

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Kyle was very helpful answering questions. I had several options so I needed good informations I had several options so I needed good informations More

by judymortell2 Verified Customer Verified Customer

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Worst dealership to buy a car from. If you come back to the dealership with problems the answer is always I don’t know. From sales reps to maintenance to Managment, they all act clueles If you come back to the dealership with problems the answer is always I don’t know. From sales reps to maintenance to Managment, they all act clueless at this dealership. Watch out from they’re so called warranties they try to sell you. They told me they had a pain warranty on the car when I told them I didn’t want it they told me that it had been already applied. When I took my car to a different Chevrolet dealer they told me there wasn’t any paint protection applied on the car. When I asked for a refund on the warranty that wasn’t applied they told me it’s non refundable. Never will I buy a car from this dealership. More

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Eric and Larry worked hard to get us into a dream vehicle! They were honest and treated us with respect and humility. Felt like we were dealing with friends!! Great job!! Thank you gentlemen!! vehicle! They were honest and treated us with respect and humility. Felt like we were dealing with friends!! Great job!! Thank you gentlemen!! More

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From start to finish we had a great experience at Andrew, with Eric and Larry. We were coming from 2 hours away, so we had a lot of questions and wanted to make sure it was worth our while. They were very kn with Eric and Larry. We were coming from 2 hours away, so we had a lot of questions and wanted to make sure it was worth our while. They were very knowledgeable and communicative, and represented the car perfectly-it was exactly as they said! The buying process so smooth and quick, very low pressure. I would absolutely travel to them again to make another purchase! Thank you both! More

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