Eric Sarjeant | Page 11

It was a pleasure doing business with Ed Martin Toyota. Everyone I have been in contact with have been pleasant, professional and knowledgeable. Everyone I have been in contact with have been pleasant, professional and knowledgeable. More

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Do not take your car there for service! Explained my situation with Eric Sargeant the general manger accused me of lying. I was not explained the total cost of a new tire and oil changed. Explained my situation with Eric Sargeant the general manger accused me of lying. I was not explained the total cost of a new tire and oil changed. He told me everyone knows there are additional cost other than just the tire. Also the Toyota emblem was missing on the alloy wheel that they mounted and balanced with a new tire. Two policeman and security officer put the spare on for me and placed the flat tire with alloy rim in my trunk with the Toyota emblem on wheel. Eric would not even offer to look for it. He brought up my car was 10 years old. He was very rude. More

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Just bought my 2024 Toyota 4Runner TRD Off-Road Premium. Drove it off the lot this morning. Love it!! Darnell was the best salesman. Enjoyed working with him. It only took me a day to decide and bought the Drove it off the lot this morning. Love it!! Darnell was the best salesman. Enjoyed working with him. It only took me a day to decide and bought the car. Thanks to you Eric and Darnell. More

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Mohamed was absolutely amazing to work with! I am a car guy, and he knew even more about the car than I did. I am a car guy, and he knew even more about the car than I did. More

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The Dealership itself is very clean, organized, and aesthetically pleasing. The people are what make it. I love that as soon as you walk in and there is a desk and immediately greeted. The management t aesthetically pleasing. The people are what make it. I love that as soon as you walk in and there is a desk and immediately greeted. The management team to the GM are also out in the open and not hiding in an office and are super friendly and welcoming. I didn't feel like I was being sold to and the sharks were swimming. It was very relationship and customer service-based. I can not say enough about how great this dealership team is from Eric the GM, to the best sales consultant, Josh, to the help from Dustin, manager and the great work in finance by Xavier. thank you all so much! More

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Best I can say is inconsiderate and rude - was informed that I wasn't worth wasting their time on. that I wasn't worth wasting their time on. More

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As a repeat customer, and purchaser of 6+ Toyota 4Runners, I can't say enough great things about Ed Martin Toyota. The customer service of the sales and document staff is always exceptional. Ben Nor 4Runners, I can't say enough great things about Ed Martin Toyota. The customer service of the sales and document staff is always exceptional. Ben Norman was by salesperson for my recent purchaser and Neal Graham has been my salesperson in the past. Both are honest, patient, and trustworthy. More

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Ed Martin is my mine and my wife’s dealership. They have earned that loyalty. We always had amazing customer service from the front desk to finance to service. They have earned that loyalty. We always had amazing customer service from the front desk to finance to service. More

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Katrina Jewell was my salesperson and she was m Outstanding.. Her demeanor was both professional and friendly. She was able to answer all my questions about the Toyota Venza which I purchased m Outstanding.. Her demeanor was both professional and friendly. She was able to answer all my questions about the Toyota Venza which I purchased. She was outstanding in every way. More

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Ruben is an amazing person to work with and I am extremely happy with my vehicle and the experience as a whole! He went above and beyond for me and made my car buying experience fantastic! He was ve extremely happy with my vehicle and the experience as a whole! He went above and beyond for me and made my car buying experience fantastic! He was very kind, responsive, knowledgeable, helpful, accommodating, and professional. I have had some bad car buying experience from sleazy sales people in the past, but buying from Ruben made it feel like buying a car from a friend. I would highly recommend him and the dealership as a whole! More

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