Eric Sarjeant
Eric Sarjeant at Ed Martin Toyota

Eric Sarjeant | Page 18

General Manager

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

Contact Me
4.8
595 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

19 yrs, 3 mos

Specialties & Trainings

Toyota Master Certified In-Dealership Trainer

Toyota Master Certified New Vehicle Sales Manager

View more specialties & trainings
4.8

595 Reviews

Write a Review

595 Reviews of Eric Sarjeant

January 02, 2023

Dealership Rating
Employee Rating

Excellent experience with all members of the staff. Good communication, professional, and clean. Would buy there again. More

by kcuh128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter , Anthony Smith

Jan 02, 2023

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your beautiful Toyota and have a very happy New Year!

December 30, 2022

Dealership Rating
Employee Rating

Please be careful when putting down a 500. 00 deposit to secure a new vehicle. That money is non refundable but that will not be explained to you. Also the credit card authorization form will More

by ztwright204
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Anthony Smith

Dec 30, 2022

Ed Martin Toyota responded

Zach, I am sorry that we could not come to an agreement refunding your deposit on the Tacoma you backed out of. We collect a deposit to secure a spot in our limited allocation pipeline. As I mentioned when we spoke, deposits endure we have genuine/committed buyers in the pipeline. In your case, you found a vehicle at another dealer first, which messes up entire pre-sale system and the people waiting in the middle of the lists for their cars. You are always welcome to call me and talk more, but I can only speak with you, as the deposit / car deal was only in your name. Your girlfriend was not on the deal, so I can’t cover any details with her. If you would like to use us for service in the future, we will leave your $500 deposit on your account. Thanks Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

Dec 30, 2022

ztwright204 responded

What I am most upset about is that it was never explained to me by Anthony Smith that it was non-refundable and also the box that states non-refundable on the credit authorization form I signed was not checked. And earlier this year I placed a deposit down at Beck Toyota on a new 4Runner and that money was refunded to me.

Dec 30, 2022

ztwright204 responded

Plus we discovered it is 100% your discretion being the manager to refund me the 500.00 but you are choosing not too when none of it was explained to me that it was non-refundable when I put the 500.00 deposit down.

Dec 30, 2022

ztwright204 responded

Too me that is extremely bad business practice to not explain that up front to people that are putting down the 500.09 deposit. I also have the copy of the form I signed and sent to Anthony Smith which clearly shows the non-refundable box was never checked therefore I had no idea it was a non refundable deposit.

December 18, 2022

Dealership Rating
Employee Rating

The team was professional, personable, easy to work with and made the entire process from selection to financing a breeze. Matt, Michael, and Eric were excellent and I would highly recommend them and Ed Ma More

by Julie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ball , Matt Patterson, Eric Sarjeant

Dec 18, 2022

Ed Martin Toyota responded

Thank you so much, Julie! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your new Toyota!

December 13, 2022

Dealership Rating
Employee Rating

Best in the business! Eric and his team are professional, detailed and hardworking. Josh was incredibly responsive and helpful. This is the place to buy a Toyota! More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Tulledge, Xavier Potter

Dec 13, 2022

Ed Martin Toyota responded

Thank you so much, John! We appreciate your business and your excellent review of Eric and our team at Ed Martin Toyota. Enjoy your new Toyota!

December 10, 2022

Dealership Rating

Dealership was very nice. Chris Seymour was excellent help both before and after my arrival. The Finance Manager was pleasant, fun and easy to work with. Very comfortable a More

by Cab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Seymour, Xavier Potter

Dec 10, 2022

Ed Martin Toyota responded

Thank you for your business and your review of our team and dealership! We look forward to working with you for many years into the future!

December 07, 2022

Dealership Rating
Employee Rating

Easy to deal with . Quick to respond. I will be back and would only recommend! More

by rlconnan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Fuller , Dustin Cronkhite

Dec 07, 2022

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business. Enjoy your beautiful new Toyota!

November 13, 2022

Dealership Rating
Employee Rating

Over the past many years I have the need to purchased new cars and always dreaded the visit to a dealership, because high pressure, lack of follow up and generally putting the customer last: however, I have More

by terryshaffner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter , Stephany Cisneros, Brandon Selig

Nov 13, 2022

Ed Martin Toyota responded

Thank you so much, Terry! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your beautiful Toyotas!

November 11, 2022

Dealership Rating

I never met Eric sergeant. The salesman Neal was nice and the receptionist Ashley superb. Thank you. More

by Chuckalouie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Neal Graham , Ashlyn Hogan, Ashley Ogburn -very pleasant

Nov 11, 2022

Ed Martin Toyota responded

Thank you for your business and feedback. Enjoy your new Toyota!

October 26, 2022

Dealership Rating
Employee Rating

2nd Vehicle that I have bought for my business from Eric. Fair prices, painless process and very easy to deal with. Upfront pricing, good service and honest business. Rare to find these days More

by Christo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin

Oct 26, 2022

Ed Martin Toyota responded

Thank you so much, Christo! We truly appreciate your loyalty, continued business, and your review of Eric and our dealership team. Enjoy your new Toyota!

October 11, 2022

Dealership Rating
Employee Rating

After visiting about 7 different dealerships in and around the area. Ed Martin Honda was the only one that gave us time, seemed to care, and gave us overall a car. The car was over our price range a lo More

by Beamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin, Derik Wilkerson

Oct 11, 2022

Ed Martin Toyota responded

Thank you so much for your business and your wonderful 5-star review of our team and dealership. Enjoy your beautiful Toyota and welcome to the Ed Martin family!

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