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Eric Sarjeant

Overview Reviews (595) Inventory (220)

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Eric Sarjeant

Eric Sarjeant | Page 19

General Manager

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

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4.8

595 Reviews

Overview Reviews (595) Inventory (220)

Dealership Experience

8 yrs, 3 mos

Industry Experience

19 yrs, 3 mos

Specialties & Trainings

Toyota Master Certified In-Dealership Trainer

Toyota Master Certified New Vehicle Sales Manager

Toyota Master Certified Rent a Toyota Manager

14-time Toyota President's Award Winner

Toyota Master Certified Fleet Manager

View more specialties & trainings

4.8

595 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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595 Reviews of Eric Sarjeant

October 08, 2022

Dealership Rating

Employee Rating

Seamless purchase and great price on my trade-in today @EMT. Thank you Michael Ball and Eric Sarjeant. Great dealership experience and great service dept. Also, should out to Sam Martin in finance!! @EMT. Thank you Michael Ball and Eric Sarjeant. Great dealership experience and great service dept. Also, should out to Sam Martin in finance!! More

by jpg2

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Mills, Michael Ball , Sam Martin

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Oct 09, 2022 -

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your new Toyota, and welcome to the Ed Martin family!

October 03, 2022

Dealership Rating

Employee Rating

Easy buying process with no surprises. Sales and financing were both on the same page. Sales and financing were both on the same page. More

by Gannons6

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Martin, Anthony Smith

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Oct 03, 2022 -

Ed Martin Toyota responded

Thank you for your business and your 5-star review of our team and dealership. Enjoy your beautiful Toyota, and welcome to the Ed Martin family!

September 23, 2022

Dealership Rating

Employee Rating

Always one of the best experiences I have with a dealer. We have purchased many cars from them for this reason. Highly recommend them for your next vehicle purchase. They are professional in all ways! We have purchased many cars from them for this reason. Highly recommend them for your next vehicle purchase. They are professional in all ways! More

by chris

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Fuller , Dustin Cronkhite

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Sep 23, 2022 -

Ed Martin Toyota responded

Thank you so much for your business and your 5-star review of our dealership team, Chris! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your new Toyota!

September 10, 2022

Dealership Rating

Employee Rating

Very positive experience with Ed Martin Toyota. I want to highlight that Eric Sarjeant made the experiment top notch, and I only wish we had dealers like this where I live I want to highlight that Eric Sarjeant made the experiment top notch, and I only wish we had dealers like this where I live More

by Deaner

Customer Service

Friendliness

Recommend Dealer

Yes

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Sep 10, 2022 -

Ed Martin Toyota responded

Thank you so much for your business and your 5-star rating of Eric and our dealership! Enjoy your beautiful Toyota!

September 03, 2022

Dealership Rating

Employee Rating

From the time we first visited to when we finally bought our Tacoma, Eric was up front and honest with all our questions. It was almost a 6 month process and he was transparent throughout the process and al our Tacoma, Eric was up front and honest with all our questions. It was almost a 6 month process and he was transparent throughout the process and always got back to us in a timely manner. Would definitely recommend to others and go back again. More

by erfeller

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 03, 2022 -

Ed Martin Toyota responded

Thank you so much for choosing Ed Martin Toyota for your new Tacoma! We truly appreciate your business and your wonderful review of Eric. Enjoy your new vehicle!

August 16, 2022

Dealership Rating

Employee Rating

Do not tell you the truth about all the extra fees. Management could care less about being misrepresented information . It’s all about making money not customer service Management could care less about being misrepresented information . It’s all about making money not customer service More

by Debbie

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Michael Ball, Chris Seymour

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Aug 16, 2022 -

Ed Martin Toyota responded

Debbie, your transaction of your 2009 Highlander yesterday was not a misrepresentation of information by Ed Martin Toyota. As we spoke about for 45 minutes today on the phone, your concerns of high APR; this was the only approval we had for financing. As you know, this was also the credit union you requested to use. Contrary to your accusation, we cannot/did not mark up the rate on this loan contract in any way. Also, the $195 bank fee is the fee from the credit union-- not Ed Martin Toyota and the fee did not add any profit margin to the deal. We spoke about your concerns of non-safety-related items as well. It is very hard to find a perfect 213,000-mile vehicle from my experience. With that said, it costs 1/5th the price of a new vehicle, and thus it can (and likely will) have some sort of issues sooner or later. Reviewing the deal thoroughly, it appears you knew (by signing multiple AS-IS agreements) that the vehicle was sold AS-IS. The concerns you mentioned are in no way safety-related let alone large ticket items anyway. The only issue that I felt was valid was the issue of GAP insurance that you felt was forced upon you by Brock. I did apologize for that and offered to flat cancel it, but you did not take me up on that request. I was fully transparent with you that we made a small profit ($400) on the GAP contract, but please don’t misinterpret that as greed. We have payroll, taxes, rent, and utilities like any other company, and earning a profit is not something we feel guilty about. Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

Aug 17, 2022 -

Debbie responded

Won’t shop there again. Thanks but no thanks

August 10, 2022

Dealership Rating

Employee Rating

Ed Martin Toyota Noblesville Indiana good thanks Mohammed sale guy and the whole team thanks sale guy and the whole team thanks More

by baljots06

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mohamed Awad, Xavier Potter , Chirag (C.P.) Patel

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Aug 10, 2022 -

Ed Martin Toyota responded

Thank you so much for your business and your wonderful review of Mohamed and our dealership team! Enjoy your new Toyota!

July 25, 2022

Dealership Rating

Employee Rating

Great experience. I came in to look at replacing my current vehicle of 17 years, Chris was wonderful, asked what I was looking for and what features were important, pa I came in to look at replacing my current vehicle of 17 years, Chris was wonderful, asked what I was looking for and what features were important, patient and knowledgeable same with the finance manger that finished up our deal. Thanks! we will be back. More

by Emilie

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Seymour , Sam Martin

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Jul 25, 2022 -

Ed Martin Toyota responded

Thank you so much, Emilie! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your beautiful Toyota!

July 22, 2022

Dealership Rating

Employee Rating

New Venza had a moon roof but no option for both moon roof and sun roof together! Did bad since it had nice styling but no option for both. roof and sun roof together! Did bad since it had nice styling but no option for both. More

by gerygiannini

Friendliness

Price

Recommend Dealer

Yes

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Jul 22, 2022 -

Ed Martin Toyota responded

Gery, Thank you for the review! We agree with you that Toyota should enhance the moonroof to open. Your suggestion will be echoed to corporate! Thanks Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

July 22, 2022

Dealership Rating

Employee Rating

They made the purchase of my new car a really fabulous and very comfortable experience. and very comfortable experience. More

by Cindy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Josh Tulledge

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Jul 22, 2022 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new Toyota! We truly appreciate your business and your wonderful review of our team and dealership. Enjoy your new vehicle!

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