Eric Sarjeant | Page 24

We had our new car damaged in shipping. Had to order a new Highlander to be built. Eric did all he could to make it happen quickly and correctly for us. With a strong customer first and caring attitude w new Highlander to be built. Eric did all he could to make it happen quickly and correctly for us. With a strong customer first and caring attitude we got a beautiful new car. Thanks for all you did Eric!! More

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The team at Ed Martin Toyota is always on top of their game and super upfront in the car buying process. Always fair and professional. Great team. game and super upfront in the car buying process. Always fair and professional. Great team. More

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Michael at Ed Martin was great to work with. He found us exactly what we were looking for. exactly what we were looking for. More

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Mohamed Truly a talented individualThanks for your Mohamed Truly a talented individual Thanks for your compassion and honesty From a two time buyer Mohamed Truly a talented individual Thanks for your compassion and honesty From a two time buyer More

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Very poor experience buying from Ed Martin Toyota. Car I ordered arrived from Toyota factory with a hitch that I did not order. No advance warning of mistake. I arrived to pay the agreed upon price and t ordered arrived from Toyota factory with a hitch that I did not order. No advance warning of mistake. I arrived to pay the agreed upon price and take my car home. However, Ed Martin Toyota felt it was my responsibility to pay full price for this part I did not order or authorize. Asked GM (Eric S) to get involved. His best offer was to split cost of hitch or wait on another car forthcoming. Not sure why this obvious mistake between Toyota and the dealer became my problem to pay for but Eric felt it was best to have the customer pay a higher price for this Toyota mistake. Attitude was also very negative as if he would as soon not have my business……the customer who did nothing wrong. I would absolutely go to a different Toyota dealer in the future……one that cares for their customers and owns up for and takes care of their or their suppliers mistakes More

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Great experience all around - from start to finish. If Customer service matters to you; this is the place. From purchase, to parts/service, to the final transaction it was clear that they’re focus on putt Customer service matters to you; this is the place. From purchase, to parts/service, to the final transaction it was clear that they’re focus on putting customer first. More

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Mohammad was a real good salesman’s not pushy .I would not of bought. Good fair pricing everybody seemed nice and friendly I’d definitely make a trip back to buy my next vehicle if you had what I’d be loo not of bought. Good fair pricing everybody seemed nice and friendly I’d definitely make a trip back to buy my next vehicle if you had what I’d be looking for thanks More

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Stephany was very helpful in helping me get the right vehicle for my needs. The GM Eric was very professional and helped us get the right vehicle ordered. Working with them was easy, fast and I love my n vehicle for my needs. The GM Eric was very professional and helped us get the right vehicle ordered. Working with them was easy, fast and I love my new Toyota. They were very professional and easy to work with and I will always go back if I need another Toyota vehicle. Great Experience and Very Satisfied. More

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Josh did a great job! He seemed very interested in listening to what we wanted. Never pushy! We could not drive a 2021, there wasn’t any available. We test drove a 2019. Josh checked what was coming listening to what we wanted. Never pushy! We could not drive a 2021, there wasn’t any available. We test drove a 2019. Josh checked what was coming in and one fit just what we were looking for! More

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I am really Super satisfied the way I was treated and assisted from Mohammad Awad one of the Amazing impressive and full of patience Dealer consultant because without him I wouldn’t have been enjoying My assisted from Mohammad Awad one of the Amazing impressive and full of patience Dealer consultant because without him I wouldn’t have been enjoying My Lovely Camry and I Thank! From all my heart the Management of Toyota for honoring me. More

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