Eric Sarjeant | Page 34

Sam went above and beyond to help me trade in my old car for my new 2021 Hybrid RAV4 XLE. It took sometime to get everything in order however Sam took his time to make sure everything was good and that I wa for my new 2021 Hybrid RAV4 XLE. It took sometime to get everything in order however Sam took his time to make sure everything was good and that I was happy. I highly recommend Sam and the entire staff at Ed Martin! More

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I love this dealership. They are friendly and very helpful.It’s hard to make a decision on a new vehicle. But they take the time and show you the options that you have. helpful.It’s hard to make a decision on a new vehicle. But they take the time and show you the options that you have. More

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After receiving an offer from another dealer for my 2014 4-Runner Limited during a routine recall service I really wasn't in the market for a new car. However, based on the offer I received I let the other 4-Runner Limited during a routine recall service I really wasn't in the market for a new car. However, based on the offer I received I let the other dealer know what kind of 2021 4-Runner I was interested in if I was to buy/lease a new car but through a referral I called Ed Martin Toyota to get a second opinion. I was put in contact with the GM and he immediately took my call and took notes on what I was looking for. Within an hour he had the vehicle matching my requirements as well as had a monthly lease price and a matching trade-in offer compared to the other dealer. To keep things fair I called the initial dealer and though I asked for the assigned sales person they were unable to take my call and didn't return my call until the next business day. Due to the immediate service and attention Ed Martin provided I did not give the other dealer the opportunity to earn my business. Once the vehicle came in the GM assigned me to a salesperson named Pete who made the trade-in and lease execution process seamless. Prior to our appointment, Pete took all of the necessary application and insurance information the day before to have all of the paperwork ready to go the next day. Since the process was so easy and customer friendly would definitely refer Ed Martin Toyota to anyone in the market for a new/used Toyota. More

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Great overall experience. Superior to other dealerships that I looked at. We generally know what we want and do a lot of research going in. CP recognized this and was efficient with us that I looked at. We generally know what we want and do a lot of research going in. CP recognized this and was efficient with us More

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Great service and I follow up . I will be returning when it makes sense for me to get back into a Toyota soon.. Since my lease is not up yet and I am rarely driving it Dienst make sense . it makes sense for me to get back into a Toyota soon.. Since my lease is not up yet and I am rarely driving it Dienst make sense . More

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Darnell and Eric did a fantastic job and kept things very simple! From start to finish they answered all my questions. I couldn’t be happier- thanks guys! simple! From start to finish they answered all my questions. I couldn’t be happier- thanks guys! More

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I recently purchased my fourth Toyota 4Runner from Ed Martin. My salesperson was Neal Graham and he worked diligently to find a 2021 TRD Pro for me. The entire staff was great and Neal's patience and wil Martin. My salesperson was Neal Graham and he worked diligently to find a 2021 TRD Pro for me. The entire staff was great and Neal's patience and willingness to always go above and beyond are the reasons I continue to do business at Ed Martin. More

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The work team is very friendly! The whole process was very quick and easy! Thank you for made my dream come true! 100% recommended! Thank you very quick and easy! Thank you for made my dream come true! 100% recommended! Thank you More

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Sam Martin did a great job at helping me make a decision on the purchase of my new Rav4. He is very easy going and I got a great deal. I definitly will recommend Ed Martin Toyota to all my friends. on the purchase of my new Rav4. He is very easy going and I got a great deal. I definitly will recommend Ed Martin Toyota to all my friends. More

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This is the second time we have leased a Toyota from Ed Martin. On both occasions, Sky Estes has been our sales person. He is very knowledgeable, professional, knows totally what he is explaining - which h Martin. On both occasions, Sky Estes has been our sales person. He is very knowledgeable, professional, knows totally what he is explaining - which he does extremely well, and I would DEFINITELY recommend him to anyone without hesitation. Most of our transaction was done via telephone/email - we had no surprises when we arrived at the dealership. My previous Toyota was taken care of by a very thorough, professional service department. Truly I can say Ed Martin has all its bases covered!! More

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