Eric Sarjeant | Page 55

Chance Encounter I met Mike after stopping in for routine service on my beloved Toyota. He has turned what would have been a chance encounter to a customer for life. I met Mike after stopping in for routine service on my beloved Toyota. He has turned what would have been a chance encounter to a customer for life. Even though I have yet to purchase my new vehicle, I rest assured Mike and his team will be there when the timing is right for my family. More

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Car-buying drudgery turned into an enjoyable experience! We dread car-shopping. We put it off. So when we do finally decide to buy a car, we make sure to buy exactly what we want. We came across Ed Martin To We dread car-shopping. We put it off. So when we do finally decide to buy a car, we make sure to buy exactly what we want. We came across Ed Martin Toyota through a friend who also purchased from them. This dealership was the only dealership out of dozens who bothered to even try to find the exact car that we wanted. And they did find the car. We drove to the dealership to finalize the purchase and pick up the car. This process typically takes an absurd amount of time but we quickly found Jacob Balderas and he immediately showed us the car and lined up the paperwork process so that we were on the road and headed home in an unexpectedly short amount of time—easily the quickest, most pleasant, and efficient car-buying experience we have ever had. Thank you Jacob, Heather, Eric, and the rest of the Ed Martin team for making car-buying as easy as it has ever been! More

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Customer service Rodney help me get into a great new suv so I have more room for my family .Rodney give very great customer service and the team he's working with make Rodney help me get into a great new suv so I have more room for my family .Rodney give very great customer service and the team he's working with make u feel like u at home More

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Excellent experience! Our salesman was Hugh, finance guy Cory, and sales manager Eric. All 3 were excellent. Highly recommend!! We had a very efficient buying experience Our salesman was Hugh, finance guy Cory, and sales manager Eric. All 3 were excellent. Highly recommend!! We had a very efficient buying experience here. More

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2016 Toyota Tundra All of the staff members were acutely aware of my 2 plus hour drive, made the buying experience easy on my entire family. Very courteous, super clean All of the staff members were acutely aware of my 2 plus hour drive, made the buying experience easy on my entire family. Very courteous, super clean facility, and fast service. Highly recommend. I will be back regardless of the number of dealerships in my area. More

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Great service, great people My wife and I came in looking for a new van bringing our 16 month old son with us. Mike Gunderson and Ed Martin Toyota took care of us. They got us wh My wife and I came in looking for a new van bringing our 16 month old son with us. Mike Gunderson and Ed Martin Toyota took care of us. They got us what we were looking for. They gave us a great deal and they did it while being personable friendly and genuinely good people. I will be going back to Ed Martin for all my service needs as well as any new car purchases I want to make. More

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Thank you! This was our first experience with Ed Martin and it was a positive one. We worked with Fred for a couple of months to find the right Highlander for us This was our first experience with Ed Martin and it was a positive one. We worked with Fred for a couple of months to find the right Highlander for us and he delivered. He was always quick to respond to our phone calls, texts or emails and upfront and transparent, which we appreciate in a sales person. Heather made the financing process extremely easy and efficient. We also had the opportunity to meet Eric, the GM, who was also helpful and friendly. More

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New Camry Hybrid The team at Ed Martin were very helpful in helping me find my new car. I was able to handle most everything over phone and email and only having to sp The team at Ed Martin were very helpful in helping me find my new car. I was able to handle most everything over phone and email and only having to spend an hour and half in store. That was second best to buying my new 2019 Camry Hybrid! More

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2018 Tacoma Ed Martin Toyota completely surpassed my expectations of how a car dealership should look and operate, how clean it should be, and how accommodating a Ed Martin Toyota completely surpassed my expectations of how a car dealership should look and operate, how clean it should be, and how accommodating a staff should be. They truly want to put you in a new Toyota. After three weeks and one long road trip with the family, I have zero complaints/issues with my 2018 Tacoma Limited. I do not have regrets for dropping from a full-sized pickup to the Tacoma...and, I can finally park my truck in the garage! More

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new purchase, no haggling Genuinely, this was a top notch dealership to work with. I did my research, called and gave my offer range, they met me within my range, and I picked Genuinely, this was a top notch dealership to work with. I did my research, called and gave my offer range, they met me within my range, and I picked the car up the next day. They even added some upgraded parts for cost and had them put on before I picked the vehicle up. This truly was the best shopping experience I've ever had. More

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