Eric Sarjeant | Page 58

Great experience We found this transaction a most pleasant experience. Michael and Eric treated us with respect and put us at ease convincing us that they were there We found this transaction a most pleasant experience. Michael and Eric treated us with respect and put us at ease convincing us that they were there to help and we felt no pressure to buy. Luke came into play assisting one day when Michael was off. The whole “team” should be congratulated. We will not hesitate to recommend Ed Martin to our friends and family and will certainly return for our next car. Thank you to all, Earl and Nancy Haas More

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Underwater with no options Mike Gundersen was such a big help!! I thought I was out of options because of the negative equity I had with my car. I would be stuck with old car. I Mike Gundersen was such a big help!! I thought I was out of options because of the negative equity I had with my car. I would be stuck with old car. I worked with Mike through email before I even step foot into Ed Martin. He didn’t know if I would come in. I am very happy to say I am VERY proud new owner of a 2018 Rav4!! Customer service from start to finish was perfect. Coming from someone who has been in the same business. I would absolutely work with him and the Ed Martin group again!! More

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Great dealership Our salesman, the manager and the entire team was amazing. Freddie was very knowledgeable about all aspects of the car. Customer service was the best Our salesman, the manager and the entire team was amazing. Freddie was very knowledgeable about all aspects of the car. Customer service was the best around. We were very pleased with our experience and will definitely be back. More

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Excellent Experience This dealership is excellent. We had been looking for about a month at several different mid-size SUV options and not one other dealership compared t This dealership is excellent. We had been looking for about a month at several different mid-size SUV options and not one other dealership compared to Ed Martin Toyota. They were extremely easy to work with, answered all the questions we had & got things done quickly. I would highly recommend Ed Martin Toyota to friends and family. More

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Quick easy and smooth Great to work with, friendly and quick. We came in just wanting to look around and ended up buying and taking it home that day. Great to work with, friendly and quick. We came in just wanting to look around and ended up buying and taking it home that day. More

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New Car Purchase Buying a new Highlander at Ed Martin Toyota was hassle free and a great experience. My sales consultant, John Goodpaster, provided outstanding custome Buying a new Highlander at Ed Martin Toyota was hassle free and a great experience. My sales consultant, John Goodpaster, provided outstanding customer service and took very good care of me during the entire process. John called and emailed me with detailed information on the car I found online. John arranged the best possible price on the car and the general sales manager, Eric Sarjeant, sealed the deal with giving me the best prices on accessories and my trade in. When I picked up my car, John Goodpaster spent a lot of time with me explaining the car's features and programing some applications. He even followed up with a phone call a few days later to ask if I had any questions or needed addition help. I'm an electronically challenged senior and John's above and beyond help was very much appreciated! More

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Excellent Customer Service Fred at Ed Martin Toyota was very knowledgeable about my 4Runner and could answer any question we had. Eric took the time to work with us to get us a Fred at Ed Martin Toyota was very knowledgeable about my 4Runner and could answer any question we had. Eric took the time to work with us to get us a deal within our budget. Heather made sure we understood every detail in the lease. I would recommend Ed Martin Toyota to anyone. Thanks! More

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Excellent I was very hesitant to start the car buying process but Jacob and Eric made it super easy for me! They listened, cared and found exactly what I want I was very hesitant to start the car buying process but Jacob and Eric made it super easy for me! They listened, cared and found exactly what I wanted. More

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Chirag and Eric ...Rock..!!!!! I have been in car sales ..finance and mngt myself for about 18 years..I could have ran across the street and accepted less in the compassion that the I have been in car sales ..finance and mngt myself for about 18 years..I could have ran across the street and accepted less in the compassion that these two gentlemen put into my deal...then after the two hour drive it was very pleasant to walk into the showroom ..wow..!!! so many smiles...I thought to myself..what is going to go wrong...NOTHING..!!!!!!...everything was perfect and I was on the road in no time...God Bless your team...Bill C. More

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Kind and efficient, looked for ways to help us. Everyone we dealt with here was very friendly, knowledgable, and trying to help us get what we wanted. Was able to work with our situation and get us Everyone we dealt with here was very friendly, knowledgable, and trying to help us get what we wanted. Was able to work with our situation and get us in a car quickly. More

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