Work done was horrible.
I will never go back to this dealer ever again. In fact I am seriously thinking of getting rid of Subaru altogether.
I will never go back to this dealer ever again. In fact I am seriously thinking of getting rid of Subaru altogether.
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by jojobean6288
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Lester Glenn Subaru responded
Hi jojobean6288,
We’re very sorry to hear about your experience and that the work performed did not meet expectations. This is far from the level of quality and care that is expected, and your concerns are being taken seriously and reviewed internally!
We would appreciate the opportunity to better understand what occurred. Please reach out to customercare@lesterglenn.com
with additional details so this can be looked into further!
Happy Driving,
The Lester Glenn Subaru Team
My experience with Lester Glenn over the years has been
exceptional, today’s service was professional and on time.
exceptional, today’s service was professional and on time.
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by JIMBERG806
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2026 -
Lester Glenn Subaru responded
Hi Jimberg806,
Thanks for sharing your experience! It’s wonderful to hear that your visits over the years have been exceptional and that today’s service was professional and timely. The team truly appreciates your continued trust and loyalty!
Happy Driving,
The Lester Glenn Subaru Team
Lester Glenn makes it very easy to make an appointment.
The waiting area is very comfortable and the lattes are good. My service consultant was Eric. He is the best. He gives good advice on what needs t
The waiting area is very comfortable and the lattes are good. My service consultant was Eric. He is the best. He gives good advice on what needs to be done in scheduled maintenance and what can wait. All in all, a very easy visit.
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by Roznup
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Lester Glenn Subaru responded
Hi Roznup,
Thanks for sharing your experience! It’s fantastic to hear that Eric made your service visit easy and informative, providing helpful guidance on what maintenance is necessary and what can wait. We’re also glad you enjoyed the comfortable waiting area and lattes! Feedback like yours highlights the team’s dedication to making every visit smooth and enjoyable!
Happy Driving,
The Lester Glenn Subaru Team
I’ve purchased my last 4 vehicles from this dealership.
The reason is the way they treat their customers. They go out of their way to make sure your getting the vehicle you want at the best price and value
The reason is the way they treat their customers. They go out of their way to make sure your getting the vehicle you want at the best price and value that they can give you their sales staff are professional & knowledgeable and treat you with respect. It’s a pleasure dealing with them.
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by barbarn2
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Lester Glenn Subaru responded
Hi barbarn2,
Thanks for sharing your experience! It’s wonderful to hear that the team’s professionalism, knowledge, and dedication to treating customers with respect keep you coming back for your vehicles. Providing the best value and making every visit a positive experience is always our goal, and we’re thrilled it’s made such a lasting impression!
Happy Driving,
The Lester Glenn Subaru Team
they do a great job!
Anthony was an absolute sweetheart and super attentive. He could answer all my questions and really is a great guy!
Anthony was an absolute sweetheart and super attentive. He could answer all my questions and really is a great guy!
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by KCladek
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2026 -
Lester Glenn Subaru responded
Hi KCladek,
Thanks for sharing your experience! It’s great to hear that Anthony was attentive, friendly, and able to answer all your questions. Providing knowledgeable and caring service is always the goal, and we’re thrilled your visit was such a positive one!
Happy Driving,
The Lester Glenn Subaru Team
Excellent service from this dealership.
The waiting area is comfortable, From time of arrival to finish services are well coordinated, I am kept informed of the service progress. Eric is am
The waiting area is comfortable, From time of arrival to finish services are well coordinated, I am kept informed of the service progress. Eric is amazing, very kind , helpful, peofessional
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by Linda Robinson
Service Price Transparency
Jan 05, 2026 -
Lester Glenn Subaru responded
Hi Linda,
Thanks for sharing your experience! We’re thrilled to hear that Eric and the entire team made your visit smooth and enjoyable. From a comfortable waiting area to clear updates throughout your service, we strive to make every step seamless. It’s wonderful to know Eric’s professionalism and kindness stood out during your visit!
Happy Driving,
The Lester Glenn Subaru Team
Great service by all involved!
A heads up about the lunch break from 12-1 would have been helpful before making an appt for 11:15, but now I know!
A heads up about the lunch break from 12-1 would have been helpful before making an appt for 11:15, but now I know!
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by April
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2026 -
Lester Glenn Subaru responded
Hi April,
Thanks for sharing your experience! We’re glad to hear you received great service from everyone involved. We appreciate your feedback regarding the lunch break timing and will make sure to provide that heads-up in the future so scheduling is even smoother. We look forward to serving you again!
Happy Driving,
The Lester Glenn Subaru Team
Everyone from checking my car in till leaving was very
helpful, professional, and caring. They do a very nice job.
helpful, professional, and caring. They do a very nice job.
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by Barry R
Verified Customer
Verified Customer
Service Price Transparency
Dec 22, 2025 -
Lester Glenn Subaru responded
Hi Barry,
Thanks for sharing your experience! It is great to hear that the team provided helpful, professional, and caring service from check-in to check-out. Delivering excellent service throughout the entire visit is always the goal!
Happy Driving,
The Lester Glenn Subaru Team
I’ve been a Lester Glenn Subaru customer for years and my
family has bought from Lester Glenn for years. They and Nicole are simply the best!!
family has bought from Lester Glenn for years. They and Nicole are simply the best!!
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by CHIEF6200
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2025 -
Lester Glenn Subaru responded
Hi CHIEF6200,
Thanks for sharing your experience! We’re so happy to hear that you and your family have trusted us for years. It’s wonderful to know that Nicole and the team continue to provide exceptional service that keeps you coming back. Your loyalty and kind words mean a lot to us!
Happy Driving,
The Lester Glenn Subaru Team
Always a good experience at Lester Glenn.
Jim Grace, the sales manager, always comes out to ask how my Subaru is doing and how I like it.
Jim Grace, the sales manager, always comes out to ask how my Subaru is doing and how I like it.
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by johna136
Verified Customer
Verified Customer
Service Price Transparency
Dec 17, 2025 -
Lester Glenn Subaru responded
Hi johna136,
Thanks for sharing your experience! We’re so glad to hear that Jim and the team continue to make your visits enjoyable and that you feel cared for even after your purchase. It’s always our goal to provide that personal touch and make every experience a positive one!
Happy Driving,
The Lester Glenn Subaru Team
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