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Eric Senatore

Overview Reviews (28) Inventory (235)

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Eric Senatore

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Eric Senatore | Page 2

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0

28 Reviews

Overview Reviews (28) Inventory (235)

5.0

28 Reviews

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28 Reviews of Eric Senatore

April 18, 2024

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Employee Rating

Its good . had body work done a couple of months ago and they forgot to put on the bumper guard. I didn't really notice until I saw a pic of my car when I had m had body work done a couple of months ago and they forgot to put on the bumper guard. I didn't really notice until I saw a pic of my car when I had my accident. More

by RDACNJ

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Helpful 0

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Apr 18, 2024 -

Lester Glenn Subaru responded

Hi RDACNJ, We're sorry to hear about the oversight with your bumper guard. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused! Please feel free to reach out to us directly so we can rectify this situation and ensure your car is up to your satisfaction! We appreciate your feedback and the opportunity to make things right! Happy Driving, The Lester Glenn Subaru Team

April 18, 2024

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Eric was very helpful and kept me informed on what was happening with my car... happening with my car... More

by GJPHBQ

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

Lester Glenn Subaru responded

Hi GJPHBQ, Thank you for sharing your experience with us! We're glad to hear that Eric was very helpful and kept you informed about what was happening with your car! Providing clear communication and excellent service is what we strive for. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to assist you in any way we can! Happy Driving, The Lester Glenn Subaru Team

April 14, 2024

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Great service. Very courteous and professional staff. Extremely happy customer who will definitely be back. Very courteous and professional staff. Extremely happy customer who will definitely be back. More

by MICHE611

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ekaterina Espinosa

Helpful 0

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Apr 17, 2024 -

Lester Glenn Subaru responded

Hi MICHE611, Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience with our team! Ensuring customer satisfaction is our top priority, and we're thrilled that you're an extremely happy customer! We look forward to welcoming you back in the future! If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

April 13, 2024

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The service was really good and fast. I was in and out in about an hour. I was in and out in about an hour. More

by JKNEGO134

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 16, 2024 -

Lester Glenn Subaru responded

Hey JKNEGO134, Thanks for sharing your feedback! We're glad to hear that you had a good and fast service experience with us! We know your time is valuable, so we aim to make your visit as efficient as possible while still providing top-notch service! If you ever need anything else or have feedback to share, feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

April 11, 2024

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Employee Rating

Prompt courteous service, helpful service guy, Eric. Nice seating area and tv and coffee area Nice seating area and tv and coffee area More

by SEVEDERSO1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Lester Glenn Subaru responded

Hi SEVEDERSO1, Thank you for your review! We're delighted to hear that you received prompt and courteous service from Eric and that you found him to be helpful! Providing excellent customer service and ensuring our customers feel comfortable during their visit is what we aim for, and we're glad that we could meet your expectations! If you have any questions or need further assistance, feel free to reach out! We're here to ensure your experience with us remains excellent. Thanks again for choosing us! Happy Driving, The Lester Glenn Subaru Team

April 05, 2024

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Employee Rating

Service was friendly and prompt. Eric, the rep, was professional and kind. Waiting went quickly. Eric, the rep, was professional and kind. Waiting went quickly. More

by BFIERRO321

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 10, 2024 -

Lester Glenn Subaru responded

Hey BFIERRO321, Thank you for sharing your experience with us! We're delighted to hear that you found our service friendly and prompt and that Eric provided you with professional and kind assistance! We'll make sure to pass along your compliments to Eric. If you ever need anything else or have more feedback to share, please feel free to reach out! We appreciate your business! Happy Driving, The Lester Glenn Subaru Team

April 05, 2024

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Employee Rating

Great service as always, the wait time is always on point, very expedient and efficient point, very expedient and efficient More

by MICHELLEPOPERT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa, Keith Conroy

Helpful 0

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Apr 10, 2024 -

Lester Glenn Subaru responded

Hi MICHELLEPOPERT, Thank you for your kind words! We're thrilled to hear that you had another great service experience with us! Ensuring timely and efficient service is always our goal, and we're delighted that we could meet your expectations! If you ever need anything else or have more feedback to share, don't hesitate to reach out. We appreciate your continued trust in us! Happy Driving, The Lester Glenn Subaru Team

April 04, 2024

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Employee Rating

First time being assisted by Eric Senatore. He was very helpful, communicated very effectively, and addressed all the issues. Will look to work with him again in the future. All the requeste He was very helpful, communicated very effectively, and addressed all the issues. Will look to work with him again in the future. All the requested work was done and the new video inspection is a helpful enhancement. No complaints. More

by MEFITZ100

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 10, 2024 -

Lester Glenn Subaru responded

Hi MEFITZ100, Thank you for sharing your positive experience with Eric! We're thrilled to hear that he provided you with helpful and effective assistance, addressed all your concerns, and that you found the new video inspection feature to be helpful! We'll be sure to pass along your kind words to Eric. If you ever need anything else or have more feedback to share, don't hesitate to reach out. We look forward to working with you again in the future! Happy Driving, The Lester Glenn Subaru Team

March 31, 2024

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Employee Rating

For me, the task of car care was always a dreaded experience. Lester Glenn has changed the experience to an easy, comfortable one for me. experience. Lester Glenn has changed the experience to an easy, comfortable one for me. More

by PATLINDAHL70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Boczkus, Kathy Ottmer

Helpful 0

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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi PATLINDAHL70, We're thrilled to hear that we've been able to change your car care experience to an easy and comfortable one! Making sure our customers feel at ease and comfortable is important to us, and we're delighted that we could make a positive difference for you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

March 31, 2024

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Employee Rating

Had to get my oil changed & tired rotated immediately Lester Glenn Subaru was amazing to get me in last minute & take amazing care of me! Lester Glenn Subaru was amazing to get me in last minute & take amazing care of me! More

by toriberntsen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Ekaterina Espinosa

Helpful 0

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Apr 03, 2024 -

Lester Glenn Subaru responded

Hi toriberntsen, We're delighted to hear that our team was able to accommodate your last-minute oil change and tire rotation needs! Providing prompt and excellent service to our customers is important to us, and we're glad we could take care of you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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