Eddie Frailey

Lester Glenn Subaru responded

Hi CSTERLINGNJ, Thank you for sharing your experience! We’re glad our team greeted you right at drop-off, checked you in quickly, and had your vehicle's oil change and tire rotation finished in about an hour. Quick, convenient service is exactly what we aim for every visit, and we look forward to seeing you again. Thank you for choosing Lester Glenn Subaru service on Route 37 West in Toms River! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Ron, Thank you for sharing your experience! We’re glad Eddie clearly explained the work being done, its purpose, the cost, and the completion time, and gave you a heads up on future maintenance. That kind of transparency is exactly what every Subaru service visit should include, and we’ll be sure Eddie sees your kind words. Thank you for choosing Lester Glenn Subaru service on Route 37 West in Toms River! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi UCLA82001, Thanks for sharing your experience! We’re glad our Lester Glenn Subaru team made your first oil change a seamless one, even on a rainy Saturday morning. It’s great to know you received a warm welcome and that everything was handled smoothly. We appreciate you stopping by! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi FOKKELIEN.FINK, Thanks for sharing your experience! We’re glad you’ve found Lester Glenn Subaru to be a pleasant and professional dealership and that our team continues to take good care of you across the board. We truly appreciate your business and kind feedback! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Valhalla, Thanks for sharing your experience! We’re glad you’ve consistently found our team at Lester Glenn Subaru to be friendly and helpful. Keeping you updated throughout the service process is an important part of providing a great experience, so we’re happy to hear our service team keeps you informed while your vehicle is being worked on. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi pcusmano1, Thanks for sharing your experience! We’re thrilled to hear Gary and our collision repair team provided excellent communication throughout the repair process, with clear explanations and regular updates along the way. We’ll be sure to pass along your kind words to Gary and the Lester Glenn Subaru team in Toms River! We truly appreciate your recommendation and are glad we could help get you back on the road. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi inspectr460, Thank you for sharing your feedback. We’re glad to hear our service representative was great and provided you with a positive experience. At the same time, we understand your frustration with the three-hour wait for the work performed and apologize that the visit took longer than you expected. Your feedback is important to us, and we’ll be sharing it with our service team as we continue working to make the experience as efficient as possible. We appreciate you choosing Lester Glenn and hope we have the opportunity to provide you with a smoother visit next time. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi THEPIDGE21, Thanks for sharing your experience! We’re glad to hear our team kept you updated every step of the way and delivered a finished product you were happy with. We truly appreciate your trust in Lester Glenn and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi cliput766, Thank you for sharing your honest feedback. We’re glad to hear everyone was friendly, helpful, and that communication throughout your visit was good. We also understand your concern about the Oil & Fuel Tank Cleaner and appreciate you letting us know how that recommendation felt from your perspective. Your feedback is valuable as we continue working to make sure customers feel comfortable and informed about recommended services. Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BDARDER1, Thank you for the great review! We’re glad to hear our team was friendly, courteous, and helpful throughout your visit. We’re also happy you found the dealership clean and the waiting area comfortable and spacious. We truly appreciate you taking the time to share your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team