Eddie Frailey

Lester Glenn Subaru responded

Hi cpicciallo, Thanks for sharing your experience! We’re so glad to hear you continue to be extremely pleased with your visits! It’s wonderful to know Ed kept you informed every step of the way and helped make your experience a positive one. We truly appreciate your continued trust and your kind words about Ed. Thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi cpicciallo, Thanks for sharing your experience! We’re so glad to hear you were once again extremely pleased with your recent service visit. Providing consistently excellent service is exactly what we strive for, and we truly appreciate your continued trust in Lester Glenn Subaru. Thank you for choosing Lester Glenn Subaru. We look forward to seeing you at your next visit! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi DWARD251, Thanks for sharing your experience! We’re so glad to hear your moonroof repair was completed on time and that your warranty covered the work as expected. It’s wonderful to know everything went smoothly and your visit met your expectations. We truly appreciate your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MELANIE.GREENHALL, Thanks for sharing your experience! We’re so glad to hear our team was kind, helpful, and took care of everything you needed in a timely manner. It’s wonderful to know they went the extra mile to make your visit a positive one. We truly appreciate your recommendation and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JOSEPHMONICA23, Thanks for sharing your experience! We’re so glad to hear you received amazing service from start to finish. Making the vehicle service and ownership experience easy and convenient for our customers is exactly what we strive for every day. We truly appreciate your continued trust and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Kathy, Thanks for sharing your experience! We’re so glad to hear you had an all-around excellent visit. It’s wonderful to know Eddie provided helpful and professional service and that your vehicle was completed even sooner than expected. We truly appreciate your kind words about Eddie and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MATEROHOME, Thanks for sharing your experience! We’re so glad to hear you enjoyed your visit and that our team provided friendly and helpful service. It’s wonderful to know you also enjoyed our comfortable waiting area, coffee, and even the free popcorn! Creating a welcoming and enjoyable environment for our customers is something we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi NCC929, Thanks for sharing your experience! We’re so glad to hear Edward provided such exceptional service and went above and beyond to make your visit a positive one. It’s wonderful to know he was helpful, considerate, and made such a great impression that you took the time to share your compliments with management. We truly appreciate your kind words about Edward and the rest of our team. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi AMCITALY, Thanks for sharing your experience! We’re so glad to hear you were happy with the service you received and the time it took to complete your visit. It’s great to know you also appreciated the complimentary car wash! We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations and that you felt your concerns were not addressed properly the first time. Our team has reached out and would appreciate the opportunity to speak with you directly to better understand what happened and help address any remaining concerns. Please give us a call back when you have a chance so we can work toward a resolution. We appreciate you bringing this to our attention and hope to have the opportunity to make things right. Happy Driving, The Lester Glenn Subaru Team