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Eddie Frailey
Eddie Frailey at Lester Glenn Subaru

Eddie Frailey

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

Contact Me
4.6
24 Reviews

Dealership Experience

4 mos

Industry Experience

4 yrs, 2 mos

Languages Spoken

English English

4.6

24 Reviews

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24 Reviews of Eddie Frailey

July 30, 2026

Dealership Rating
Employee Rating

Quick check in and friendly staff. Appreciated honesty of not incurring additional expenses at this visit. More

by CGSCOTT39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Lester Glenn Subaru responded

Hi CGSCOTT39, Thanks for sharing your experience! We’re so glad to hear our team provided a quick check-in and friendly service during your visit. It’s wonderful to know you appreciated the honest communication and transparency from our team. Providing a straightforward experience and only recommending services that are truly needed is something we value every day. We truly appreciate your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 25, 2026

Dealership Rating
Employee Rating

This dealership has excellent service and associates. Everything is transparent and made easy for the customers. More

by IMJOSEPHSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Stefanski, Mike Boczkus, Eric Senatore

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Jul 27, 2026

Lester Glenn Subaru responded

Hi IMJOSEPHSCHMIDT, Thanks for sharing your experience! We’re so glad to hear our team provided excellent service and made your visit easy and transparent. Creating a straightforward, customer-focused experience is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 23, 2026

Dealership Rating
Employee Rating

We are always extremely pleased with our experiences at Lester Glenn Subaru. Ed kept us apprised every step of the way. More

by cpicciallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2026

Lester Glenn Subaru responded

Hi cpicciallo, Thanks for sharing your experience! We’re so glad to hear you continue to be extremely pleased with your visits! It’s wonderful to know Ed kept you informed every step of the way and helped make your experience a positive one. We truly appreciate your continued trust and your kind words about Ed. Thank you for choosing Lester Glenn Subaru! Happy Driving, The Lester Glenn Subaru Team

July 23, 2026

Dealership Rating
Employee Rating

As always, we were extremely pleased with our recent service call at Lester Glenn Subaru. More

by cpicciallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2026

Lester Glenn Subaru responded

Hi cpicciallo, Thanks for sharing your experience! We’re so glad to hear you were once again extremely pleased with your recent service visit. Providing consistently excellent service is exactly what we strive for, and we truly appreciate your continued trust in Lester Glenn Subaru. Thank you for choosing Lester Glenn Subaru. We look forward to seeing you at your next visit! Happy Driving, The Lester Glenn Subaru Team

July 23, 2026

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Employee Rating

I had moon roof repair scheduled for Tuesday (July 21) . The warranty covered the work & it was completed on time. More

by DWARD251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2026

Lester Glenn Subaru responded

Hi DWARD251, Thanks for sharing your experience! We’re so glad to hear your moonroof repair was completed on time and that your warranty covered the work as expected. It’s wonderful to know everything went smoothly and your visit met your expectations. We truly appreciate your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 22, 2026

Dealership Rating
Employee Rating

Everyone there was kind and helpful. They took care of what I needed in a timely manner and went the extra mile. I would recommend this dealership. More

by MELANIE.GREENHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hefner, Nicole Damiano, Eric Senatore

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Jul 23, 2026

Lester Glenn Subaru responded

Hi MELANIE.GREENHALL, Thanks for sharing your experience! We’re so glad to hear our team was kind, helpful, and took care of everything you needed in a timely manner. It’s wonderful to know they went the extra mile to make your visit a positive one. We truly appreciate your recommendation and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 19, 2026

Dealership Rating
Employee Rating

Amazing service as always from start to finish! Lester Glenn makes it easy for the customer! More

by JOSEPHMONICA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hefner, Kerry Monica, Jr. , Jonas who picked up my vehicle also deserves 5 stars!

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Jul 20, 2026

Lester Glenn Subaru responded

Hi JOSEPHMONICA23, Thanks for sharing your experience! We’re so glad to hear you received amazing service from start to finish. Making the vehicle service and ownership experience easy and convenient for our customers is exactly what we strive for every day. We truly appreciate your continued trust and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 19, 2026

Dealership Rating
Employee Rating

All around excellent experience! Eddie was very helpful and professional and the service was completed sooner than I anticipated. More

by kathyoconnor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2026

Lester Glenn Subaru responded

Hi Kathy, Thanks for sharing your experience! We’re so glad to hear you had an all-around excellent visit. It’s wonderful to know Eddie provided helpful and professional service and that your vehicle was completed even sooner than expected. We truly appreciate your kind words about Eddie and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 17, 2026

Dealership Rating
Employee Rating

Great staff, super friendly, helpful, great waiting area, good coffee, free popcorn, overall great experience. More

by MATEROHOME
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2026

Lester Glenn Subaru responded

Hi MATEROHOME, Thanks for sharing your experience! We’re so glad to hear you enjoyed your visit and that our team provided friendly and helpful service. It’s wonderful to know you also enjoyed our comfortable waiting area, coffee, and even the free popcorn! Creating a welcoming and enjoyable environment for our customers is something we strive for every day. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 16, 2026

Dealership Rating
Employee Rating

I had no issues with the staff and Edward was great really really helpful and very considerate - in fact I tod the manager about him. others were good too but he excelled More

by NCC929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa, Bert Gomez

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Jul 17, 2026

Lester Glenn Subaru responded

Hi NCC929, Thanks for sharing your experience! We’re so glad to hear Edward provided such exceptional service and went above and beyond to make your visit a positive one. It’s wonderful to know he was helpful, considerate, and made such a great impression that you took the time to share your compliments with management. We truly appreciate your kind words about Edward and the rest of our team. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

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