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Eddie Frailey
8 Reviews
Dealership Experience
2 mos
Industry Experience
4 yrs
Languages Spoken
English
8 Reviews
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8 Reviews of Eddie Frailey
June 13, 2026
I am very happy with my service at Lester Glenn. This was my first full maintenance service, and it was done well. Especially happy with a complimentary car wash, it was great! This was my first full maintenance service, and it was done well. Especially happy with a complimentary car wash, it was great! More
by timeaftertime1
Verified Customer
June 11, 2026
After 1st oil change and tires rotation 2026 Crosstrek starts having humming noise between 45 - 60 mph. After second oil change and tires rotation problems persist. Rear differential was replaced. After starts having humming noise between 45 - 60 mph. After second oil change and tires rotation problems persist. Rear differential was replaced. After a week humming noise came back. Service representative told me to replace tires and wheel alignment at my expense. Subaru advocacy department created a case and said that I will get a call in 48 hours. This time is over. Still waiting??? More
by ishor2001
Other Employees Tagged: Sean Hefner, Eric Senatore
June 06, 2026
People at dealership--Sales and Service were terrific. I am disappointed in the actual vehicle. Just leased the car (2026 Crosstrac Hybrid), drove vehicle home and drove car maybe 100 miles. Check Eng I am disappointed in the actual vehicle. Just leased the car (2026 Crosstrac Hybrid), drove vehicle home and drove car maybe 100 miles. Check Engine Light came on along with a few other messages about the fault in engine. Dealer took care of issue and gave me a loaner. Not bad. Right? Yeah except I had to drive car to dealer (about 30 miles), drop it off, drive loaner back home, and when they called to tell me car was fixed and ready to go, I had to drive back to dealership, pick up my car (now has only 200 miles) and drive back home. Then I had to pay for the gas in the loaner. So, people were very nice, but I was xxxxxx about having to drive 2 full round trips. Plus, I still don't know what was wrong. The verbal explanation and the paperwork was like a different language. Just all about sensors and xx, that was not very clear to me. Being a new vehicle, I certainly didn't expect this immediate breakdown. Maybe I should be grateful that the car was repaired in just one day, but suppose I had plans to go somewhere, and when I go to leave, I can't because of computer problems. By the way, the car had a full tank of gas, but if I was driving it more, and the check engine light came on, and I pulled into a gas station to get gas, and this happened--I would not be able to get the gas tank door open to refuel. So, people were vey nice and they did fix the problem, but the actual issue was mechanical not people related. Why did I have to shell out money, eg., only $10, to replace gas that was consumed in my round trip drive? No one paid me to replace the gas I had to use driving my new car round-trip. More
by MBEVANS
Other Employees Tagged: Bert Gomez
May 13, 2026
Seth offered option on vehicles and extra options. Not pushy and let us choose our vehicle Not pushy and let us choose our vehicle More
by JFN0810
Other Employees Tagged: Jim Grace, Seth Leifer, Patrick Piro, Jesse Iaquilino
May 08, 2026
Professional service provided friendly. Explained service rendered along with any recommendations. will continue to purchase new vehicles from Lester Glen. Explained service rendered along with any recommendations. will continue to purchase new vehicles from Lester Glen. More
by MICHAELFOXPROVISIONS
Other Employees Tagged: Sean Hefner, Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Bert Gomez, Eric Senatore, Kathy Wilson
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