Eddie Frailey
Eddie Frailey at Lester Glenn Subaru

Eddie Frailey

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

Contact Me
4.7
39 Reviews

Dealership Experience

7 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English English

4.7

39 Reviews

Write a Review

39 Reviews of Eddie Frailey

October 31, 2026

Dealership Rating
Employee Rating

What a great dealership everyone is very nice and service department is amazing they take care of you right away.I have never seen a service dept.so organized I highly recommend and do recommend lester glenn More

by SASSY1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hefner, Kathy Wilson , Jim Grace and Mario salesman

Nov 02, 2026

Lester Glenn Subaru responded

Hi SASSY1217, Thanks for sharing your experience! We’re thrilled to hear our friendly team and organized service department made such a great impression. We take pride in providing efficient, attentive service and making sure our customers feel well taken care of. Your recommendation means a lot to us! Thank you for choosing Lester Glenn Subaru in Toms River. We look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

October 28, 2026

Dealership Rating
Employee Rating

Eddie kept me informed and price quoted was exactly as stated. The repair was a reasonable time frame. More

by DME55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Lester Glenn Subaru responded

Hi DME55, Thanks for sharing your experience! We’re glad Eddie kept you informed throughout the repair process and that the final price matched the original quote. Clear communication, transparent pricing, and timely service are all priorities for our team. We appreciate you trusting Lester Glenn Subaru in Toms River with your vehicle’s care and look forward to helping you again! Happy Driving, The Lester Glenn Subaru Team

October 26, 2026

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I found it very easy to schedule my appointment and upon arrival I was met by staff that directed me and helped me. It was a very nice experience. Everything was explained to me very well. Thanks to everyon More

by PBIGGIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore

Oct 26, 2026

Lester Glenn Subaru responded

Hi PBIGGIANI, Thanks for sharing your experience! We’re so glad scheduling your appointment was easy and our team made your Subaru’s first service visit a smooth and welcoming one. Keeping you informed and making sure you feel comfortable every step of the way is important to us. Thank you for trusting Lester Glenn Subaru in Toms River with your new Subaru’s care. We look forward to helping you with all your future service needs! Happy Driving, The Lester Glenn Subaru Team

October 25, 2026

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Everyone was lovely and I was in and out with no fuss. Nicest place for an oil change. More

by jbruker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

Lester Glenn Subaru responded

Hi jbruker, Thanks for sharing your experience! We’re happy to hear our team made your oil change quick, easy, and hassle-free. We want every visit to Lester Glenn Subaru in Toms River to be a pleasant one, and it’s great to know you felt so welcomed. We appreciate you choosing us for your vehicle’s maintenance and look forward to seeing you next time! Happy Driving, The Lester Glenn Subaru Team

October 20, 2026

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Friendly and attentive. They make sure that you are getting the correct vehicle for your needs and are familiar with its operation before leaving. More

by HAR49U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Lester Glenn Subaru responded

Hi HAR49U, Thanks for sharing your experience! We’re glad our team was friendly, attentive, and took the time to make sure you found the right vehicle for your needs. We want every customer to feel comfortable and confident behind the wheel before heading out, so it’s great to hear that stood out during your visit! Thank you for choosing Lester Glenn Subaru in Toms River. We appreciate your business and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

October 12, 2026

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I brought my car in for oil change and tire rotation. Someone met me by drop off spot and checked me in quickly and i was done in an hour or so. More

by CSTERLINGNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Lester Glenn Subaru responded

Hi CSTERLINGNJ, Thank you for sharing your experience! We’re glad our team greeted you right at drop-off, checked you in quickly, and had your vehicle's oil change and tire rotation finished in about an hour. Quick, convenient service is exactly what we aim for every visit, and we look forward to seeing you again. Thank you for choosing Lester Glenn Subaru service on Route 37 West in Toms River! Happy Driving, The Lester Glenn Subaru Team

October 07, 2026

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Employee Rating

Service advisor provided excellent explanation of the work that was to be done during this visit, its purpose, cost, and completion time. He provided a heads up as to work that would need to be done in More

by RON.CROWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Lester Glenn Subaru responded

Hi Ron, Thank you for sharing your experience! We’re glad Eddie clearly explained the work being done, its purpose, the cost, and the completion time, and gave you a heads up on future maintenance. That kind of transparency is exactly what every Subaru service visit should include, and we’ll be sure Eddie sees your kind words. Thank you for choosing Lester Glenn Subaru service on Route 37 West in Toms River! Happy Driving, The Lester Glenn Subaru Team

September 29, 2026

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Nice to be greeted, even on a rainy Saturday morning. Although I was visiting and in for the first oil change, everything was handed seamlessly. More

by UCLA82001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Lester Glenn Subaru responded

Hi UCLA82001, Thanks for sharing your experience! We’re glad our Lester Glenn Subaru team made your first oil change a seamless one, even on a rainy Saturday morning. It’s great to know you received a warm welcome and that everything was handled smoothly. We appreciate you stopping by! Happy Driving, The Lester Glenn Subaru Team

September 28, 2026

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This Lester Glenn Subaru dealership is pleasant and professional to deal with and do a good job on all fronts. More

by FOKKELIEN.FINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Lester Glenn Subaru responded

Hi FOKKELIEN.FINK, Thanks for sharing your experience! We’re glad you’ve found Lester Glenn Subaru to be a pleasant and professional dealership and that our team continues to take good care of you across the board. We truly appreciate your business and kind feedback! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

September 25, 2026

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Employee Rating

Friendly people great service mechanical department is great always give me an update on your vehicle being serviced More

by Valhalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Lester Glenn Subaru responded

Hi Valhalla, Thanks for sharing your experience! We’re glad you’ve consistently found our team at Lester Glenn Subaru to be friendly and helpful. Keeping you updated throughout the service process is an important part of providing a great experience, so we’re happy to hear our service team keeps you informed while your vehicle is being worked on. We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

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