Eric Stahl
Eric Stahl at Fort's Toyota of Pekin

Eric Stahl | Page 21

Service Manager

Fort's Toyota of Pekin

120 Radio City Dr
North Pekin, IL 61554

Contact Me
4.8
280 Reviews

Toyota. Nowhere else. That's all I ever wanted to work for. I have joked that I bleed Toyota emblems. My Dad, Uncle, and Aunt all worked for Toyota when I was growing up. We were early adopters of the product here in Central Illinois. I think our 1989 Corolla was the first Toyota in Fairbury, IL. I started at Fort's as a Salesman on April Fools Day 1996. Hopefully, I haven't been the fool! It is an easy way for me to remember the date. I had never sold a car or worked at a dealer before, but I impressed the sales manager with my product knowledge. Later, as my Wife and I started a family. I needed a kid-friendly schedule and moved to the service department. This has been an opportunity to meet thousands of Toyota lovers! I can talk Toyota all day with you folks!

Dealership Experience

30 yrs, 4 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

Employee Video

4.8

280 Reviews

Write a Review

280 Reviews of Eric Stahl

June 19, 2021

Dealership Rating
Employee Rating

Had my Rav 4 serviced .From check in to check out a very pleasant experience . I often have Chad or occasionally Eric checking me in both very nice and helpful . More

by HRTZL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

June 09, 2021

Dealership Rating
Employee Rating

Everyone was great in getting my truck tire's as I order the wrong ones and they took care of it They always do a "GREAT" job I have been coming too Fort's Toyota for years and will keep coming back. Thanks More

by cravensrnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Calvert, Chad Terlinde, Matt Wagner

June 08, 2021

Dealership Rating
Employee Rating

Eric, Brandon & Chad always do a GREAT JOB - top notch service department - very knowledgeable about the vehicle and they get you in and out in a timely manner - would recommend them To anyone who wants More

by D.MERSCHBROCK
Recommend Dealer
Yes

Other Employees Tagged: Ray Stark , Brandon Calvert, Chad Terlinde

June 05, 2021

Dealership Rating
Employee Rating

The service department is ready to listen to my issues--even the ones which they have not heard of. Each time I bring up something out of the ordinary it is pursued until it is fixed. This has ha More

by staggonsag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Calvert, Chad Terlinde

June 03, 2021

Dealership Rating
Employee Rating

I go back to Fort's Toyota because of the service department. They’ve been great. I always get great quality service from the staff at Fort’s Toyota. Very knowledgeable staff, friendly and honest! T More

by Topper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 30, 2021

Dealership Rating
Employee Rating

I go back to Toyota because of the service department. They’ve been great. When it was time for a new car, Kevin helped me find what I needed. He was wonderful. More

by ANDZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Carrington , Chad Terlinde

May 28, 2021

Dealership Rating
Employee Rating

As usual, always good work, friendly and honest! Snack bar just need a bit improvement maybe no more donuts but more of variety of snacks not just drinks More

by eddyto3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Calvert, Janice Seitz

May 28, 2021

Fort's Toyota of Pekin responded

Thanks Eddy! We need to get back to the snacks once everything is back to normal!

May 27, 2021

Dealership Rating
Employee Rating

Total lack of communication. Had to call just to find out what’s going on. Replaced a part that I wasn’t informed of until AFTER they did it. Car went in for a new motor. Somehow ended up needing a new ball More

by mtipton86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 27, 2021

Fort's Toyota of Pekin responded

Sorry Eric didn't meet your expectations. Your warranty did an amazing job of paying for a new engine for the used Hyundai and Eric personally saw to it that you were kept in a loaner for weeks past your warranty coverage. Your ball joint was not safe and putting the car together with it falling apart did not make any sense. When Eric spoke to Ms. Tipton about it, she said that was not a problem. Your warranty is good nationwide if you feel you need to take the car elsewhere.

May 17, 2021

Dealership Rating
Employee Rating

I have really good experience with this dealer in general. Very focus on customer satisfaction. Kevin from Sales did a good job in making sure he explained everything to me. Nate from Parts went all More

by waij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Carrington , Janice Seitz, Nate from Parts Dept

May 11, 2021

Dealership Rating
Employee Rating

The pick up service was awesome. The cost of the oil change in the $70's seems very over priced. Especially with the low cost of oil. All the people we interacted with were top notch and great. More

by DAN.R.COUNTRYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Calvert, Klarrisa Kee, Janice Seitz, Chad Terlinde, Matt Wagner

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