I dealt primarily with Matt Gerstner recently when purchasing our new 2018 Sonata. Overall a great experience. They didn't have a limited 2.0T at the dealership, so he found one nearby and had it available within a couple days. I found him knowledgeable and friendly, and never did he get pushy. I also interacted with Eric Tucker, and found him to be friendly as well. Finally, Lisa Rouse was who I dealt with during the finance process. She was terrific to work with. Overall this was a super experience that was extremely positive and smoothe. I would definitely recommend this dealership in general, and these employees specifically. We will be back. Thank you.
"Buying a new G80 -5.0"
Everybody there I worked with to get the deal done, was on their game following through with good communication and explaing. The staff at Hatchet Hyundai dealership are always friendly and go the extra mile to provide good service and experience. Which makes me happy. I traded a 2015 Genesis in on a new 2017 G80 5.0 the car is a very good looking vehicle and impressive with the luxury and amenities on it. People ask my many times what type of car that is? I would recommend this dealership and Genesis to anyone who asks.
I had a great experience and they took care of any and all issues I had and would definitely recommend them to friends and famiy
"Sonata purchase experience."
- Linda Moore
Very nice dealership...sales persons arenot the type to shove a car down your throat. They will gladly answer all your questions and will try hardtop meet your needs in a vehicle that will fit your budget. Thanks for a great car buying experience.
"Happy Hyundai Owner"
I have only praise for the sales staff we worked with. I was trading in a 2004 Sante Fe and in early summer we first started shopping. Eric Tucker helped us at that time and was fabulous! I decided to look at other brands as well and found that at all the other dealerships we dealt with, the sales staff were mid to high pressure, which I cannot stand! I decided to wait until the 2018s came in. Upon returning to the dealership we learned that Eric had been promoted to management and we talked with a very nice sales lady named Kathryn Hale. She was also great. Even though Eric was no longer in sales, he made a point to come visit with us and make sure everything was alright. Eric and Kathryn provided a great deal of information on all the bells and whistles of the car and even told me to come back as often as I need to if I have any questions. They even came to my house and setup the garage door opener because I was having trouble with it. You can be very proud of both of these young people. They are keepers! We also found Cary Lubbers and Lisa Rouse to be very professional and helpful.
"Purchase of a new car "
- David & Betty
Eric, the sales rep made the buying of a new car a enjoyment instead of a pain as most dealerships as in the tactics they use in trying to close the sale. If any of my friends want a new car ,I'll be sure to have them ask for Eric.
We had a great experience buying our new car. Very professional employees. We were so pleased with the extra help in learning about the vehicle.
"New Sante Fe"
Eric was a joy to work with! Super knowledgeable about all the products and services, turned our car buying experience around! Also thank you to Coy in service for the extra care you have given us recently we truly appreciate it!
"Love my Elantra!"
Everyone was nice and helpful during our purchase! Eric Tucker was easy to deal with and worked hard to get our requests! We will be back for service on our car.
My family had the pleasure to deal with Eric, Sean, Steve, and Lisa. They all went above and beyond what we expected, and were incredibly helpful and professional during the buying process. We never felt pressured, plus they, especially Eric, were very understanding of our wanting to "shop around" and get the best car for the $$ that we could. It is very possible that we will do business with Hatchett Hyundai again. (This was my oldest daughter's first car purchase, and she definitely experienced first-class treatment.)