Eric Weaver | Page 34

I waited 15 minutes and no one even acknowledged I was there The crv was in for two days and the problem not resolved one week later I was called to receive an estimate of the cost there The crv was in for two days and the problem not resolved one week later I was called to receive an estimate of the cost More

by cehfoto98 Verified Customer Verified Customer

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Very unpleasant experience I had while servicing my vehicle. I will never service my car here again. vehicle. I will never service my car here again. More

by brendaj.davis Verified Customer Verified Customer

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I was able to schedule and complete service appointment quickly right before holiday weekend. The wait was reasonable. The waiting area was clean. quickly right before holiday weekend. The wait was reasonable. The waiting area was clean. More

by thom willems Verified Customer Verified Customer

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Very courteous. Car not repaired yet part was not in stock hopefully would coming very soon.... Car not repaired yet part was not in stock hopefully would coming very soon.... More

by BILLBOUZAS6 Verified Customer Verified Customer

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Prompt and always very helpful with good explanations of service being performed. I do feel the service charge prices are very high. service being performed. I do feel the service charge prices are very high. More

by BONBON0524 Verified Customer Verified Customer

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I was very pleased that they took care of the problem so quickly. Left the car there on a Thursday and it was done the next day. Even gave me a loaner. Excellent service. quickly. Left the car there on a Thursday and it was done the next day. Even gave me a loaner. Excellent service. More

by scasey317 Verified Customer Verified Customer

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Eric was amazing. Kept me informed, provided a loaner when repairs took longer than expected. Deliver was seamless. Thank you Eric in service! Kept me informed, provided a loaner when repairs took longer than expected. Deliver was seamless. Thank you Eric in service! More

by kwinick Verified Customer Verified Customer

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My car was delivered 02/03/22, I had a flat tire 02/07/22. The service technician up sold me a four wheel alignment on a 4 day old vehicle. I didn’t know that my car didn’t need an alignment until m 02/07/22. The service technician up sold me a four wheel alignment on a 4 day old vehicle. I didn’t know that my car didn’t need an alignment until my nephew who is a service technician told me the technician upsold me the alignment for the hours. I didn’t receive an alignment spec sheet when I picked up my car. My nephew told me the car most likely never saw the alignment rack since it didn’t have a spec sheet. He told me the car is so new and just having a flat tire alone doesn’t require a 4 wheel alignment unless the car shakes or pulls going down the road. I don’t trust the service department anymore. I was also told the car would be returned after service with a full tank of gas, the stipulation that I didn’t know, was I had to leave a 5 star review. the service advisor even told me to make sure I don’t fill my tank before bringing the car in for service. I never tank of gas. More

by M Verified Customer Verified Customer

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They were very accommodating and we have nothing negative to say. The mechanics were able to fix our car in a couple of hours. Thank you. to say. The mechanics were able to fix our car in a couple of hours. Thank you. More

by MABUTEN Verified Customer Verified Customer

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Eric Weaver (Service Adviser) is the main reason I use your facility in order to get my 2003 Honda Accord Serviced. His dedication to customer service is second to none. He not only meets the requirements your facility in order to get my 2003 Honda Accord Serviced. His dedication to customer service is second to none. He not only meets the requirements of his position but actually exceeds my expectations. THANK YOU ERIC! More

by SARGE11 Verified Customer Verified Customer

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