Eric Weaver
Eric Weaver at Honda of Freehold

Eric Weaver | Page 44

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.7
897 Reviews
4.7

897 Reviews

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897 Reviews of Eric Weaver

January 15, 2022

Dealership Rating
Employee Rating

My service rep, Eric provided excellent service. I left feeling my car was secure to drive. I highly recommend. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2022

Dealership Rating
Employee Rating

The staff is always courteous and extremely helpful. Considering the Way things are all over they are doing a great job More

by RBINDASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez

January 14, 2022

Dealership Rating

Very professional, nice people in all departments, sales service , they deliver what they promise, service with the smile to satisfaction of all concerned More

by HELENA653
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Damian Simonelli, Cole Craven

January 14, 2022

Dealership Rating
Employee Rating

The maintenance process was fast and easy. The job was completed professionally. I plan on coming back for all future maintenance of my car. More

by alanwpeck1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez

January 13, 2022

Dealership Rating
Employee Rating

Service is always great when I come there. Everyone is super friendly and it’s always very quick! I have been coming there for years and I’ll continue to do so! :) More

by Cat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler

January 09, 2022

Dealership Rating

Waited 3 hours at the dealership for a simple oil change. If I knew the wait would be this long for an oil change I would’ve asked for a shuttle back to my house which is less than 10 miles away OR would’ve More

by JVLennon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Don’t remember his name, just wanted to get out of there

Jan 13, 2022

Honda of Freehold responded

We apologize for your experience in our service department. Like you mentioned, there is labor shortage going on, unfortunately. Thank you for bearing with us through it, hopefully things can get back to normal soon.

Jan 13, 2022

JVLennon responded

So we’re going with the throwing our hands up rationale. Believe me, I get it. I was hoping someone somewhere will have figured out by now a way, or at least working on a way, to not sacrifice treating people like people, while remaining respectful and sensitive to the ongoing pandemic. I would’ve appreciated a more mindful response. Your response tells me that you think it’s perfectly ok to have people wait at your dealership for 3 hours for simple oil changes. Translation, you’re telling me to go kick rocks. Thank you. I will find another dealership.

January 08, 2022

Dealership Rating
Employee Rating

Scheduled an appointment and was on way ahead of scheduled. Eric the service rep was very polite and courteous. More

by Isaiah
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Jake Hendricks

January 07, 2022

Dealership Rating

Very cordial, good service. Had a minor wait, but otherwise good service for my cars. More

by fee325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 07, 2022

Dealership Rating
Employee Rating

Excelente servicio buena información acerca del proceso cortesía y cumplimiento apoda atenciön y recomendare ese dealer y yo lo seguiré usando More

by YADY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 07, 2022

Dealership Rating

Great service, good communication and caring about customers, great experience . Definitely recommend them to take care of your car More

by HA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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