Eric Weiss | Page 31

Great customer Service Service Manager, Eric went out of his way to ensure I received the highest quality customer service. I appreciated the personal approach to take care Service Manager, Eric went out of his way to ensure I received the highest quality customer service. I appreciated the personal approach to take care of my concerns. More

by RREABACK Verified Customer Verified Customer

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No pressure sales and patient advice with new technology Diane was a gem to work with. I was very reluctant to give up my 14 year old xc70 wagon, but realized I did need to upgrade to some of the newer tech Diane was a gem to work with. I was very reluctant to give up my 14 year old xc70 wagon, but realized I did need to upgrade to some of the newer technology. She helped me navigate everything from my first drive in an SUV to the systems that operated the car. I so appreciated her patience as well as how she was able to help me understand it all. The best part is - I can still call her when and if something stumps me. Thank you, Diane and Secor. Eric and Anthony were also very helpful. More

by M.PERNAL Verified Customer Verified Customer

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50,000 mile service on 2016 V60 Staff were friendly, courteous and professional. Work was performed on schedule. Information requested was provided promptly and clearly. The waiti Staff were friendly, courteous and professional. Work was performed on schedule. Information requested was provided promptly and clearly. The waiting area was very comfortable and made the wait pleasant. More

by newlondon fan Verified Customer Verified Customer

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Great Dealer I have been doing business with this dealer since 1997. I have bought three cars from them, one of them over the phone to be delivered to Westport, I have been doing business with this dealer since 1997. I have bought three cars from them, one of them over the phone to be delivered to Westport, Ct on New Years day to be paid for with a personal check. I also like the fact that they let me have only one service technician work on our cars. I highly recommend this dealer. They truly go above and beyond you normally find in car dealerships . More

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Great Friendly Service I love my Volvo V60. My recent visit was for a routine service which was performed quickly and competently by the Volvo service team. It is always a I love my Volvo V60. My recent visit was for a routine service which was performed quickly and competently by the Volvo service team. It is always a pleasure - and the new facility is beautiful. Thank you all. Gail More

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150000 service Honest pleasant accommodating timely. Questions answered pleasantly and with knowledge of the car and the problem. I have been dealing with this deale Honest pleasant accommodating timely. Questions answered pleasantly and with knowledge of the car and the problem. I have been dealing with this dealership for at least 25 years More

by MLPATTON Verified Customer Verified Customer

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I feel my car was in good hands I am happy with the service and being picked up at the end of the day.i like being given choices on where I spend my money and prioritizeing I am happy with the service and being picked up at the end of the day.i like being given choices on where I spend my money and prioritizeing More

by SARAH-JANSEN Verified Customer Verified Customer

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Secor is the BEST! Secor Volvo has my satisfaction as its top priority. A ride home and back are provided by Julius, a pleasant experience. Volvo trained technicians per Secor Volvo has my satisfaction as its top priority. A ride home and back are provided by Julius, a pleasant experience. Volvo trained technicians perform their work in a timely manner. All staff members are competent and pleasant in the performance of their duties. My Volvo performs flawlessly due to the service department at Secor Volvo. You won't go wrong by trusting your Volvo to them. More

by KEITHK Verified Customer Verified Customer

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Not a good first impression First time bringing car in for service. Billed for 2hrs of labor even though car had only been there for 1 hr. That is a huge mistake. it was promp First time bringing car in for service. Billed for 2hrs of labor even though car had only been there for 1 hr. That is a huge mistake. it was promptly corrected but that is a major oversight. More

by Mattmako Verified Customer Verified Customer

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All on time as promised Friendly on time service. Accurately identified my problems and took care of them. I would return for major service if I needed it in the future. Friendly on time service. Accurately identified my problems and took care of them. I would return for major service if I needed it in the future. More

by Walter Verified Customer Verified Customer

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