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Eric Weiss
412 Reviews
Dealership Experience
32 yrs, 6 mos
Industry Experience
50 yrs, 10 mos
412 Reviews
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412 Reviews of Eric Weiss
November 12, 2019
Not a good first impression First time bringing car in for service. Billed for 2hrs of labor even though car had only been there for 1 hr. That is a huge mistake. it was promp First time bringing car in for service. Billed for 2hrs of labor even though car had only been there for 1 hr. That is a huge mistake. it was promptly corrected but that is a major oversight. More
by Mattmako
Verified Customer
November 08, 2019
All on time as promised Friendly on time service. Accurately identified my problems and took care of them. I would return for major service if I needed it in the future. Friendly on time service. Accurately identified my problems and took care of them. I would return for major service if I needed it in the future. More
by Walter
Other Employees Tagged: Alex Sadler
October 28, 2019
Late model vehicle inspection and technician advice. Brought my 2005 XC70 Wagon in for a general inspection. Work was done promptly, was very thorough, and was explained to me in a clear and concise mann Brought my 2005 XC70 Wagon in for a general inspection. Work was done promptly, was very thorough, and was explained to me in a clear and concise manner, with a general concern for me as a owner and consumer. More
by JKCONSIG
Other Employees Tagged: Anthony Gonci, Julie Mei, Alex Sadler
October 23, 2019
Frustrating. Previously had good service. This time communication and phone system were terrible. Have had leaking problems since day 1. Car was dirty when job com Previously had good service. This time communication and phone system were terrible. Have had leaking problems since day 1. Car was dirty when job completed. More
by NMHUNTER
October 17, 2019
40,000 mile service The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I have. I rated the price box as average, but not as bad a Mercedes. More
by JWDIXONSAIL
October 10, 2019
40k Mile Service - Good Experience. Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when prom Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when promised. More
by CARTER.HOLLIDAY
Other Employees Tagged: Alex Sadler
October 10, 2019
Great experience Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another gr Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another great experience and another great car. More
by JOANAMCCORMICK1
Other Employees Tagged: Stephen Plona
October 03, 2019
Tire issue Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor More
by JUDYDL
Other Employees Tagged: Alex Sadler
October 01, 2019
80k Service I brought my 2013 Volvo XC70 in for its 80k service on September 24 2019. The service advisor, Alex, reviewed the work order with me and I fully under I brought my 2013 Volvo XC70 in for its 80k service on September 24 2019. The service advisor, Alex, reviewed the work order with me and I fully understood what work would be done on my vehicle. I was given a ride home since the work was to take a little more than 3 hours.was picked up and brought back to Secor Volvo when the work was complete. Everything that I was told would be done was accomplished. The cost of the work was in keeping with what I expected it to be. My vehicle had been washed and the front mats cleaned. I was very pleased with the overall experience. The staff here is friendly. I will continue to be a repeat customer. More
by WBILLEJ
Other Employees Tagged: Alex Sadler, I believe Bob is the name of the driver who brought me home and picked me up. Vvery nice.
September 14, 2019
Pleased Courteous service staff. Excellent work and customer service. Scheduling was easy and convenient, and the loaner was greatly appreciated.appreciated. Courteous service staff. Excellent work and customer service. Scheduling was easy and convenient, and the loaner was greatly appreciated.appreciated. I would recommend this dealership to family and friends. Thanks for everything. More
by Jamatruda
