Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 32

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
410 Reviews

Dealership Experience

32 yrs, 5 mos

Industry Experience

50 yrs, 9 mos

4.9

410 Reviews

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410 Reviews of Eric Weiss

October 28, 2019

Dealership Rating
Employee Rating

Late model vehicle inspection and technician advice. Brought my 2005 XC70 Wagon in for a general inspection. Work was done promptly, was very thorough, and was explained to me in a clear and concise mann More

by JKCONSIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gonci, Julie Mei, Alex Sadler

October 23, 2019

Dealership Rating
Employee Rating

Frustrating. Previously had good service. This time communication and phone system were terrible. Have had leaking problems since day 1. Car was dirty when job com More

by NMHUNTER
Recommend Dealer
Yes
Oct 24, 2019

Secor Volvo Cars responded

Very sorry to learn of your recent experience.Please feel free to call me at 860-442-3232 x103 so I can review and offer any needed assistance.Thank you,Eric Weiss,Service & Parts Director,Secor Volvo

October 17, 2019

Dealership Rating
Employee Rating

40,000 mile service The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I More

by JWDIXONSAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 10, 2019

Dealership Rating
Employee Rating

40k Mile Service - Good Experience. Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when prom More

by CARTER.HOLLIDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sadler

October 10, 2019

Dealership Rating
Employee Rating

Great experience Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another gr More

by JOANAMCCORMICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

October 03, 2019

Dealership Rating
Employee Rating

Tire issue Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor More

by JUDYDL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Alex Sadler

October 01, 2019

Dealership Rating
Employee Rating

80k Service I brought my 2013 Volvo XC70 in for its 80k service on September 24 2019. The service advisor, Alex, reviewed the work order with me and I fully under More

by WBILLEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sadler, I believe Bob is the name of the driver who brought me home and picked me up. Vvery nice.

September 14, 2019

Dealership Rating
Employee Rating

Pleased Courteous service staff. Excellent work and customer service. Scheduling was easy and convenient, and the loaner was greatly appreciated.appreciated. More

by Jamatruda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 14, 2019

Dealership Rating
Employee Rating

High Challenge Electrical Repair Solved Julie was professional in every way and satisfied all of my requests and questions completely in the journey of this difficult electrical diagnosis an More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Technician Randy (I never asked of his surname)

September 11, 2019

Dealership Rating
Employee Rating

Very quick I brought my car in for an oil and filter change, along with a security check. They were very quick and quoted me what else I can do going forward. More

by AIMIEWRITES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sadler

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