Dealership Experience
32 yrs, 5 mos
Industry Experience
50 yrs, 9 mos
410 Reviews
Write a Review410 Reviews of Eric Weiss
October 28, 2019
Late model vehicle inspection and technician advice. Brought my 2005 XC70 Wagon in for a general inspection. Work was done promptly, was very thorough, and was explained to me in a clear and concise mann Brought my 2005 XC70 Wagon in for a general inspection. Work was done promptly, was very thorough, and was explained to me in a clear and concise manner, with a general concern for me as a owner and consumer. More
Other Employees Tagged: Anthony Gonci, Julie Mei, Alex Sadler
October 23, 2019
Frustrating. Previously had good service. This time communication and phone system were terrible. Have had leaking problems since day 1. Car was dirty when job com Previously had good service. This time communication and phone system were terrible. Have had leaking problems since day 1. Car was dirty when job completed. More
October 17, 2019
40,000 mile service The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I The dealership listens to my concerns and accommodates my scheduling problems. I am proud of my Volvo XC90 and can't believe I've had it as long as I have. I rated the price box as average, but not as bad a Mercedes. More
October 10, 2019
40k Mile Service - Good Experience. Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when prom Everyone that I dealt with was very friendly. The waiting area worked out well, allowing me to get lots done for work and the car was ready when promised. More
Other Employees Tagged: Alex Sadler
October 10, 2019
Great experience Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another gr Secor staff , especially Steve Ploma,are always attentive to the details of acquiring a new car. This is only the second lease I have done. Another great experience and another great car. More
Other Employees Tagged: Stephen Plona
October 03, 2019
Tire issue Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor Had tire patched and car cleaned at no cost..get get any better than that.will always return for my service. Keep it up Secor More
Other Employees Tagged: Alex Sadler
October 01, 2019
80k Service I brought my 2013 Volvo XC70 in for its 80k service on September 24 2019. The service advisor, Alex, reviewed the work order with me and I fully under I brought my 2013 Volvo XC70 in for its 80k service on September 24 2019. The service advisor, Alex, reviewed the work order with me and I fully understood what work would be done on my vehicle. I was given a ride home since the work was to take a little more than 3 hours.was picked up and brought back to Secor Volvo when the work was complete. Everything that I was told would be done was accomplished. The cost of the work was in keeping with what I expected it to be. My vehicle had been washed and the front mats cleaned. I was very pleased with the overall experience. The staff here is friendly. I will continue to be a repeat customer. More
Other Employees Tagged: Alex Sadler, I believe Bob is the name of the driver who brought me home and picked me up. Vvery nice.
September 14, 2019
Pleased Courteous service staff. Excellent work and customer service. Scheduling was easy and convenient, and the loaner was greatly appreciated.appreciated. Courteous service staff. Excellent work and customer service. Scheduling was easy and convenient, and the loaner was greatly appreciated.appreciated. I would recommend this dealership to family and friends. Thanks for everything. More
September 14, 2019
High Challenge Electrical Repair Solved Julie was professional in every way and satisfied all of my requests and questions completely in the journey of this difficult electrical diagnosis an Julie was professional in every way and satisfied all of my requests and questions completely in the journey of this difficult electrical diagnosis and repair. I know that Technician Randy put forth much tenacity and patience throughout the diagnosis and repair process, though I only was able to shake his hand and thank him in the end. Eric listened to all of my concerns and I am sure was involved behind-the-scenes during the required iterative factory support correspondence. The end result is that my wife's Lotus is now running as it should. She is very happy (and so am I!) More
Other Employees Tagged: Julie Mei, Technician Randy (I never asked of his surname)
September 11, 2019
Very quick I brought my car in for an oil and filter change, along with a security check. They were very quick and quoted me what else I can do going forward. I brought my car in for an oil and filter change, along with a security check. They were very quick and quoted me what else I can do going forward. I like Alex and Eric. They are very responsive. More
Other Employees Tagged: Alex Sadler
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