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Eric Weiss
412 Reviews
Dealership Experience
32 yrs, 6 mos
Industry Experience
50 yrs, 10 mos
412 Reviews
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412 Reviews of Eric Weiss
March 12, 2019
Five Star Service Excellent service provided by a knowledgeable staff of experts. Preventive suggestions were greatly appreciated. The car service waiting area was comf Excellent service provided by a knowledgeable staff of experts. Preventive suggestions were greatly appreciated. The car service waiting area was comfortable and service information was provided to answer all questions. More
by TRUDY.CARPENTER
Verified CustomerOther Employees Tagged: Stephen Plona, Diane Gebhard , Julie Mei, Nick Rose
March 11, 2019
Tire replacement, Android Auto Nick was very responsive and accommodating with my situation regarding the tire replacement and getting the Android Auto to pair with my phone. I am v Nick was very responsive and accommodating with my situation regarding the tire replacement and getting the Android Auto to pair with my phone. I am very pleased with the service I received. More
by ArchtopMusicPhil
Other Employees Tagged: Nick Rose
January 29, 2019
Always a pleasure. Since we purchased the vehicle from this dealership, we have received friendly, honest customer service. The service department is always on time and Since we purchased the vehicle from this dealership, we have received friendly, honest customer service. The service department is always on time and forthright with what work needs to be done, what can be deferred, and the most cost effective way to make it happen. More
by K_KOHLHOFER
January 25, 2019
Emergency repair was done in a timely manner. I had an unexpected break down with my XC-70 and Eric Weiss came out and looked under the hood immediately and advised that the car had to be left at I had an unexpected break down with my XC-70 and Eric Weiss came out and looked under the hood immediately and advised that the car had to be left at the dealership for the work to begin. Before I even left the dealership with my other car the XC-70 was inside the shop and being looked at by the repair technicians. Very timely since the water pump pulley had ceased up and there was smoke coming out of the engine. More
by JMCINNIS
Other Employees Tagged: Nick Rose, Mark
January 22, 2019
Service work All work was gone over w/ Nick and done just as discussed. Very please w/ the time line to be completed. And it says a lot about a dealership that giv All work was gone over w/ Nick and done just as discussed. Very please w/ the time line to be completed. And it says a lot about a dealership that gives a loaner for the time you will be with out your vehicle! Great job!!! More
by BJKELLY750
Other Employees Tagged: Diane Gebhard , Rob Dupont, Frank Foley, Anthony Gonci
January 01, 2019
Service experience with our 2013 XC-90 Repair Courteous accurate diagnosis was given with detailed reasons for parts replacement as well as estimated cost and length of time to do the work. The I Courteous accurate diagnosis was given with detailed reasons for parts replacement as well as estimated cost and length of time to do the work. The Invoice also listed any other miscellaneous expenses. Work was done on time as promised. More
by Julius2391
Other Employees Tagged: Mackenzie Gill, Nick Rose
December 21, 2018
Happy with the service people Unfortunately, Secor Volvo has been under construction for over two years. I feel sorry for the people who work there. The waiting room is up a concr Unfortunately, Secor Volvo has been under construction for over two years. I feel sorry for the people who work there. The waiting room is up a concrete stairway, and is most unattractive. Although I was extremely happy with the service, I will go elsewhere until the building is fixed. Not a welcoming place. Cissie Keogh More
by CGK1331
Other Employees Tagged: Mackenzie Gill, Nick Rose
December 21, 2018
Good repair with reasonable price Well done. Car looks beautiful. Tar had been sprayed both front doors and underneath. Some of what got underneath has been left as a further protectio Well done. Car looks beautiful. Tar had been sprayed both front doors and underneath. Some of what got underneath has been left as a further protection. More
by JOANAMCCORMICK
Other Employees Tagged: Dave in bodyshop
December 20, 2018
Not sure what happened I have to say this is my second visit to this dealership in the past 5 months and thank God my Volvo doesn't need service very often. I have bought t I have to say this is my second visit to this dealership in the past 5 months and thank God my Volvo doesn't need service very often. I have bought two cars from these guys in the past then moved away from Volvo's but came back with the acquisition of another one for my wife and these guys are just bad. There is no compassion or understanding, I dropped the car off to a building that was physically open but not a sole around. I mean the door was unlocked and I called around no one was there it was spooky, the next day I got a call from Eric and was told oh no the car is supposed to drive this way. Then after $60 to balance four tires i was told the brand new cooper tires are bad.?!? I am 50 years old and have purchased expensive and cheap tires was never told they were bad. Anyway I am going to my tire store and CT own Volvo from now on. Heck any other Volvo shop will work the car is certified pre-owned so I have a lot of covered service to go just not with these guys. I just don't believe or trust them with a car my wife and kids ride in. More
by CTvolvoGuy
Other Employees Tagged: Mark Halloran
December 17, 2018
good experience Secor Volvo attended to my issue promptly. Eric Weiss was quite helpful and accommodating. Much appreciated. I would recommend Secor to anyone lookin Secor Volvo attended to my issue promptly. Eric Weiss was quite helpful and accommodating. Much appreciated. I would recommend Secor to anyone looking to purchase a Volvo. More
by DWEINSCHENKER
