Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 35

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

Contact Me
4.9
410 Reviews

Dealership Experience

32 yrs, 5 mos

Industry Experience

50 yrs, 9 mos

4.9

410 Reviews

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410 Reviews of Eric Weiss

April 18, 2019

Dealership Rating
Employee Rating

Secor and Volvo both great brands. We have owned nine Volvo’s starting with a PV444 in college. Our 1976 DL245 saved our lives when we were hit head on by a drunk driver at over 55 M More

by EDGELEA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose, Charlie Secor

Apr 18, 2019

Secor Volvo Cars responded

Thank you for this extraordinary testimonial to the value of driving a Volvo! From the time my 16 year old neighbor survived a crash in her Volvo when hit by a drunk driver as she waited at a stop sign, to the story Donald Sutherland told about how his life was saved in his Volvo at an intersection crash, I have been a firm believer in Volvo design and construction. Please visit the Volvosavedmylife.com website to see other stories and share yours if you like. We are thrilled that you were driving a Secor Volvo and that we were able to help you over the years in sales and service. I will communicate your 5 star review to Nick, Eric and Charlie. Respectfully, Julia Secor

Apr 18, 2019

Secor Volvo Cars responded

We are getting close to finishing the remodeling of the Volvo building. Please join us soon to help us celebrate!

April 13, 2019

Dealership Rating
Employee Rating

Terrific Very friendly and timely. Did everything that was asked and explained each item and the rationale for each part of the service. Good job and through More

by WILLIAM_VERHOEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2019

Secor Volvo Cars responded

Thank you for this terrific review! We strive to make every experience with Secor Volvo a 5 star event and it looks like we achieved that with you! I will share your review about the timeliness and thoroughness of service with Eric and the entire service team. Happy and safe travels. Respectfully, Julia Secor

Apr 18, 2019

Secor Volvo Cars responded

We are getting close to finishing the remodeling of the Volvo building. Please join us soon to help us celebrate!

April 12, 2019

Dealership Rating
Employee Rating

wonderful and caring expert service and great help everyone was so caring and helpful , they all really take a interest in making your experience delightful , service was More

by KMKK525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose, the fellow that washed my car was great, did not get his name

Apr 12, 2019

Secor Volvo Cars responded

Thank you for this amazing review for Secor Volvo in New London, Eric, Nick and Dan (washed and detailed your car). We are thrilled that your experience was delightful because we know your time is valuable. We want every experience with us to be a 5 star event and it looks like we achieved that with you! We will share your review with our team. We are getting closer to completing our renovations and hope you will come celebrate this achievement with us when we are done! Respectfully, Julia Secor

April 11, 2019

Dealership Rating
Employee Rating

Very friendly and efficient I had an appointment for a key replacement in my Volvo. I was told it would take approximately one hour. When I arrived in the morning the key was re More

by JAMES_R_RUSSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Two nice young men at the service center. Do not have names.

Apr 12, 2019

Secor Volvo Cars responded

Thanks for this amazing review for Secor Volvo in New London, our Service Manger, Eric, Nick and Alex our Service Advisers! We want every experience with us to be a 5 star event and it looks like we accomplished that with you. We know your time is valuable so we want to complete the work in a timely manner. We also appreciate your taking the time to write an excellent review. We will share this with the team! We are getting closer to finishing our renovation of the Volvo building and would like to have you join us to celebrate this achievement soon. Respectfully, Julia Secor

April 09, 2019

Dealership Rating
Employee Rating

Pleasant and quick Service was prompt ..service people was very polite ,pleasant and courteous ...Excellent service is the reason I have returned many times Nick was th More

by OTURNER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Apr 12, 2019

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo in New London, Eric and Nick. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear our service was excellent because your opinion matters to us. The team will be thrilled to hear your feedback! We are getting closer to finishing the renovations of the Volvo building, so thank you for your patience and please join us to celebrate this achievement soon. Respectfully, Julia Secor

April 08, 2019

Dealership Rating
Employee Rating

Terrific service The attention to detail was terrific. They are also great at communicating whatever you need to know. My car was done exactly when they said it would More

by MARIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Apr 12, 2019

Secor Volvo Cars responded

Thank you so much for this terrific review for Secor Volvo in New London, Eric and Nick. We know your time is valuable so we strive to make this as positive an experience as possible. the team will be thrilled to hear your feedback! We are getting closer to completing the renovations of Secor Volvo, so please join us to celebrate this achievement soon, Respectfully, Julia Secor

April 05, 2019

Dealership Rating
Employee Rating

Fabulous, thorough and professional! We were out of state 1400 miles away when we started having the transmission problem. The Volvo dealership there had our car for 3 days and didn’t fix More

by MARGARETRGAYDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Apr 12, 2019

Secor Volvo Cars responded

Thanks for this amazing review for Secor Volvo in New London, Eric and Nick. We strive to provide excellent service and have every encounter be a 5 star event. it looks like we accomplished that with you! We will share your review with our team. We are getting closer to completing the renovations of Secor Volvo and hope you will join us to celebrate this achievement soon. Respectfully, Julia Secor

March 20, 2019

Dealership Rating
Employee Rating

Staff courteous and obliging Staff anticipate your needs and proceed in a professional manner with processing the sevice. When arranging the service time the staff are most accom More

by DIANET2746
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Nick Rose

Apr 03, 2019

Secor Volvo Cars responded

Wow, thank you for this amazing review and for sharing your experience with Secor Auto Group, Julia, Nick and Eric. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your visit was a success. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 12, 2019

Dealership Rating
Employee Rating

Five Star Service Excellent service provided by a knowledgeable staff of experts. Preventive suggestions were greatly appreciated. The car service waiting area was comf More

by TRUDY.CARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Diane Gebhard , Julie Mei, Nick Rose

Apr 05, 2019

Secor Volvo Cars responded

Wow, what an excellent review, thanks! Thank you so much for sharing your experience with Secor Auto Group, Diane, Steve, Julie, Nick and Eric. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear that we anticipated and met your auto needs in a variety of ways. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

March 11, 2019

Dealership Rating
Employee Rating

Tire replacement, Android Auto Nick was very responsive and accommodating with my situation regarding the tire replacement and getting the Android Auto to pair with my phone. I am v More

by ArchtopMusicPhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Apr 05, 2019

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo, Nick and Eric. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your issues were addressed to your satisfaction. The team will be thrilled to hear your feedback as we look forward to providing excellent service for you for years to come! Respectfully, Julia Secor

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