Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 35

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.8
412 Reviews

Dealership Experience

32 yrs, 6 mos

Industry Experience

50 yrs, 10 mos

4.8

412 Reviews

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412 Reviews of Eric Weiss

April 28, 2019

Dealership Rating
Employee Rating

Service XC90 Have been a customer of Secor for 15+ years with XC90 that has 200k+ miles. Secor has been exceptional to work with on maintenence, identifying the c More

by TomP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

May 13, 2019

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo in New London. We strive to make every event a 5 star experience and it seems like we accomplished that goal with you over a long period of time. We are grateful for your trust in us and for your kind words about Nick, Eric, and the Secor ownership and management. Charlie will be pleased to hear that! We anticipate having our Volvo remodeling celebration as soon as the last details are complete and hope you will attend! Respectfully, Julia Secor

April 25, 2019

Dealership Rating
Employee Rating

Last of free 3 yrs of service First we got the best car we have ever had. I am 64, & my wife is 78...so that is saying something! But then to only need a service once a year com More

by CHUCKPARROT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona , Nick Rose, Sales manager Arnold who I guess has since retired

May 13, 2019

Secor Volvo Cars responded

Thank you so much for this excellent review of Secor Volvo in New London. We strive to make every experience with us a 5 star event and it looks like we accomplished that with you! Thank you for taking the time to write such a thorough review and sharing what in particular your love about your Volvo and our customer service team. We want to give a balance of information and helpful guidance so that your experience with us is pleasant, fulfilling and wonderful. Thanks for recognizing the work of Steve, Nick and Eric. I will be sure to communicate your positive comments to them. We anticipate having our Volvo remodeling celebration as soon as the last details are complete and hope you will attend! Respectfully, Julia Secor

April 18, 2019

Dealership Rating
Employee Rating

Secor and Volvo both great brands. We have owned nine Volvo’s starting with a PV444 in college. Our 1976 DL245 saved our lives when we were hit head on by a drunk driver at over 55 M More

by EDGELEA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose, Charlie Secor

Apr 18, 2019

Secor Volvo Cars responded

Thank you for this extraordinary testimonial to the value of driving a Volvo! From the time my 16 year old neighbor survived a crash in her Volvo when hit by a drunk driver as she waited at a stop sign, to the story Donald Sutherland told about how his life was saved in his Volvo at an intersection crash, I have been a firm believer in Volvo design and construction. Please visit the Volvosavedmylife.com website to see other stories and share yours if you like. We are thrilled that you were driving a Secor Volvo and that we were able to help you over the years in sales and service. I will communicate your 5 star review to Nick, Eric and Charlie. Respectfully, Julia Secor

Apr 18, 2019

Secor Volvo Cars responded

We are getting close to finishing the remodeling of the Volvo building. Please join us soon to help us celebrate!

April 13, 2019

Dealership Rating
Employee Rating

Terrific Very friendly and timely. Did everything that was asked and explained each item and the rationale for each part of the service. Good job and through More

by WILLIAM_VERHOEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2019

Secor Volvo Cars responded

Thank you for this terrific review! We strive to make every experience with Secor Volvo a 5 star event and it looks like we achieved that with you! I will share your review about the timeliness and thoroughness of service with Eric and the entire service team. Happy and safe travels. Respectfully, Julia Secor

Apr 18, 2019

Secor Volvo Cars responded

We are getting close to finishing the remodeling of the Volvo building. Please join us soon to help us celebrate!

April 12, 2019

Dealership Rating
Employee Rating

wonderful and caring expert service and great help everyone was so caring and helpful , they all really take a interest in making your experience delightful , service was More

by KMKK525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose, the fellow that washed my car was great, did not get his name

Apr 12, 2019

Secor Volvo Cars responded

Thank you for this amazing review for Secor Volvo in New London, Eric, Nick and Dan (washed and detailed your car). We are thrilled that your experience was delightful because we know your time is valuable. We want every experience with us to be a 5 star event and it looks like we achieved that with you! We will share your review with our team. We are getting closer to completing our renovations and hope you will come celebrate this achievement with us when we are done! Respectfully, Julia Secor

April 11, 2019

Dealership Rating
Employee Rating

Very friendly and efficient I had an appointment for a key replacement in my Volvo. I was told it would take approximately one hour. When I arrived in the morning the key was re More

by JAMES_R_RUSSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Two nice young men at the service center. Do not have names.

Apr 12, 2019

Secor Volvo Cars responded

Thanks for this amazing review for Secor Volvo in New London, our Service Manger, Eric, Nick and Alex our Service Advisers! We want every experience with us to be a 5 star event and it looks like we accomplished that with you. We know your time is valuable so we want to complete the work in a timely manner. We also appreciate your taking the time to write an excellent review. We will share this with the team! We are getting closer to finishing our renovation of the Volvo building and would like to have you join us to celebrate this achievement soon. Respectfully, Julia Secor

April 09, 2019

Dealership Rating
Employee Rating

Pleasant and quick Service was prompt ..service people was very polite ,pleasant and courteous ...Excellent service is the reason I have returned many times Nick was th More

by OTURNER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Apr 12, 2019

Secor Volvo Cars responded

Thank you so much for sharing your experience with Secor Volvo in New London, Eric and Nick. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear our service was excellent because your opinion matters to us. The team will be thrilled to hear your feedback! We are getting closer to finishing the renovations of the Volvo building, so thank you for your patience and please join us to celebrate this achievement soon. Respectfully, Julia Secor

April 08, 2019

Dealership Rating
Employee Rating

Terrific service The attention to detail was terrific. They are also great at communicating whatever you need to know. My car was done exactly when they said it would More

by MARIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Apr 12, 2019

Secor Volvo Cars responded

Thank you so much for this terrific review for Secor Volvo in New London, Eric and Nick. We know your time is valuable so we strive to make this as positive an experience as possible. the team will be thrilled to hear your feedback! We are getting closer to completing the renovations of Secor Volvo, so please join us to celebrate this achievement soon, Respectfully, Julia Secor

April 05, 2019

Dealership Rating
Employee Rating

Fabulous, thorough and professional! We were out of state 1400 miles away when we started having the transmission problem. The Volvo dealership there had our car for 3 days and didn’t fix More

by MARGARETRGAYDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Apr 12, 2019

Secor Volvo Cars responded

Thanks for this amazing review for Secor Volvo in New London, Eric and Nick. We strive to provide excellent service and have every encounter be a 5 star event. it looks like we accomplished that with you! We will share your review with our team. We are getting closer to completing the renovations of Secor Volvo and hope you will join us to celebrate this achievement soon. Respectfully, Julia Secor

March 20, 2019

Dealership Rating
Employee Rating

Staff courteous and obliging Staff anticipate your needs and proceed in a professional manner with processing the sevice. When arranging the service time the staff are most accom More

by DIANET2746
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Nick Rose

Apr 03, 2019

Secor Volvo Cars responded

Wow, thank you for this amazing review and for sharing your experience with Secor Auto Group, Julia, Nick and Eric. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your visit was a success. The team will be thrilled to hear your feedback! Respectfully, Julia Secor

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