Dealership Experience
32 yrs, 6 mos
Industry Experience
50 yrs, 10 mos
412 Reviews
Write a Review412 Reviews of Eric Weiss
April 28, 2019
Service XC90 Have been a customer of Secor for 15+ years with XC90 that has 200k+ miles. Secor has been exceptional to work with on maintenence, identifying the c Have been a customer of Secor for 15+ years with XC90 that has 200k+ miles. Secor has been exceptional to work with on maintenence, identifying the critical repairs and deferring those that can be to a later date. Have always found Eric Weiss the Operations Director and Nick Rose to be very reasonable. Nick in particular is one of the most even tempered service associates anywhere...and that’s not a job most people could survive more than a few days. Obviously Secor has good ownership and management. More
Other Employees Tagged: Nick Rose
April 25, 2019
Last of free 3 yrs of service First we got the best car we have ever had. I am 64, & my wife is 78...so that is saying something! But then to only need a service once a year com First we got the best car we have ever had. I am 64, & my wife is 78...so that is saying something! But then to only need a service once a year compared to the old days of every 4-6 months is really awesome! But then to have been able to but this 2016 XC-70 at 0% interest, and all these services are free is something that is truly extraordinary. It has felt like we won the lottery with every aspect of the Volvo, Secor sales, & service dealership. The cherry on top of everything I have already said is you also washed & vacuumed the car with services! WOW!!! We have told and shown our car to many hundreds of our friends & family how wonderful this experience has been! Thank you so much! More
Other Employees Tagged: Stephen Plona , Nick Rose, Sales manager Arnold who I guess has since retired
April 18, 2019
Secor and Volvo both great brands. We have owned nine Volvo’s starting with a PV444 in college. Our 1976 DL245 saved our lives when we were hit head on by a drunk driver at over 55 M We have owned nine Volvo’s starting with a PV444 in college. Our 1976 DL245 saved our lives when we were hit head on by a drunk driver at over 55 MPH. Since moving to Connecticut 20 years ago, Secor has been our source for not only repairs but also three new cars. We highly recommend this dealership. More
Other Employees Tagged: Nick Rose, Charlie Secor
April 13, 2019
Terrific Very friendly and timely. Did everything that was asked and explained each item and the rationale for each part of the service. Good job and through Very friendly and timely. Did everything that was asked and explained each item and the rationale for each part of the service. Good job and through More
April 12, 2019
wonderful and caring expert service and great help everyone was so caring and helpful , they all really take a interest in making your experience delightful , service was expert service and great help everyone was so caring and helpful , they all really take a interest in making your experience delightful , service was very quick and courteous . thank-you. More
Other Employees Tagged: Nick Rose, the fellow that washed my car was great, did not get his name
April 11, 2019
Very friendly and efficient I had an appointment for a key replacement in my Volvo. I was told it would take approximately one hour. When I arrived in the morning the key was re I had an appointment for a key replacement in my Volvo. I was told it would take approximately one hour. When I arrived in the morning the key was ready to be programmed and I was advised that Volvo was replacing my spark plugs at no cost. My car was finished and washed within 45 minutes of my arrival. More
Other Employees Tagged: Two nice young men at the service center. Do not have names.
April 09, 2019
Pleasant and quick Service was prompt ..service people was very polite ,pleasant and courteous ...Excellent service is the reason I have returned many times Nick was th Service was prompt ..service people was very polite ,pleasant and courteous ...Excellent service is the reason I have returned many times Nick was the service Rep. More
Other Employees Tagged: Nick Rose
April 08, 2019
Terrific service The attention to detail was terrific. They are also great at communicating whatever you need to know. My car was done exactly when they said it would The attention to detail was terrific. They are also great at communicating whatever you need to know. My car was done exactly when they said it would be! Also, the service dept is super friendly and nice! More
Other Employees Tagged: Nick Rose
April 05, 2019
Fabulous, thorough and professional! We were out of state 1400 miles away when we started having the transmission problem. The Volvo dealership there had our car for 3 days and didn’t fix We were out of state 1400 miles away when we started having the transmission problem. The Volvo dealership there had our car for 3 days and didn’t fix it although it was a great dealership and the people nice to work with. When we got home, we brought it to Secor for the same issue and they found it within 24 hours. More
Other Employees Tagged: Nick Rose
March 20, 2019
Staff courteous and obliging Staff anticipate your needs and proceed in a professional manner with processing the sevice. When arranging the service time the staff are most accom Staff anticipate your needs and proceed in a professional manner with processing the sevice. When arranging the service time the staff are most accommodating and meet your schedule needs. More
Other Employees Tagged: Julie Mei, Nick Rose

